How to log into Mi Cloud on Xiaomi: all ways to log in and solve errors

Xiaomi’s Mi Cloud cloud storage is not just a place for backups, but a full-fledged tool for synchronizing contacts, photos, notes and even SMS However, many users have difficulty logging in first: the system requires confirmation of the SMS, This article will help you understand how to properly log in to Mi Cloud on Redmi smartphones, POCO and other Xiaomi models – both through the device itself and from the computer.

The Mi Cloud is very closely integrated with the firmware. MIUI: Without an account link, you won’t be able to use many features (such as phone search or backup), but the login process may vary depending on the firmware version, device region, and even model. We will consider all the relevant methods – from standard authorization to bypassing locks when resetting settings.

What is Mi Cloud and Why is it Necessary?

Mi Cloud is a cloud service from Xiaomi that provides users with 5 GB of free space (with the option to expand to 100 GB for a fee).

• 📱 Backup all smartphone data (including apps, settings and Wi-Fi passwords)
• 📸 Synchronization of photos and videos in original quality (with compression capability)
• 📞 Storage of contacts and SMS Automatically Recovery When Changing Phone
• 📍 Search device via web interface (analogue "Find iPhone")
• 🔄 Synchronize notes, calendar and browser between devices

Without linking to Mi Cloud, you can not:

• ⚠️ Recover data after resetting settings
• ⚠️ Use the Find Device function (phone search)
• ⚠️ Synchronize photos between Xiaomi and POCO device

It’s important to understand that Mi Cloud is not just a cloud, but part of Xiaomi’s ecosystem, for example, if you use a Mi Band smartwatch or a Mi Smart Speaker, data from it can also be stored here, and the service works even on locked devices (if the account was linked in advance).

How to Sign in to Mi Cloud on Xiaomi

There are three main ways to log in to Mi Cloud:

1. Through smartphone settings (the easiest method for new devices)
2. via the web version (if you don't have access to the phone)
3. On first activation/reset (mandatory binding)

Let us consider each option in detail.

Method 1: Entering through phone settings

This is the standard way for users who have already set up their Xiaomi and want to link an account or log in to an existing one. MIUI 12/13/14:

Open the settings on your phone

Go to the Accounts → Mi Account

Press Login and enter. email/phone

Confirm the entrance through SMS password

Enable data synchronization in Mi Cloud-->

If you POCO or Redmi with global firmware, the path may be slightly different: Settings → Password and security → Mi Account. On Chinese versions (China) ROM) The menu is entirely in Chinese, but the account icon looks like a man in a mug.

An important caveat: if you're logging in for the first time, the system may require you to link your phone number to your account, without which some features (like device search) won't work, and at this point, you can enable two-factor authentication to protect your data from hacking.

Method 2: Sign in via the web version of Mi Cloud

If you do not have access to your phone (for example, it is lost or broken), you can log into Mi Cloud via a browser on your computer or other device.

1. Go to the official website: i.mi.com
2. Select a region (important! If the phone is bought in China, choose China)
3. Enter an email or phone linked to your account
4. Confirm the entrance through SMS-code

After authorization, you will see the main functions:

• 📁 File management (photos, videos, documents)
• 📱 Device search (if the phone is on and connected to the internet)
• 🔄 Synchronization settings
• 📊 Statistics of cloud space usage

Note that if you sign in from a new device or browser, the system may request additional confirmation via email or backup phone.

Method 3: Entry on first inclusion or after discharge

The most difficult situation is when the phone requires you to log in to Mi Account immediately after resetting or when you first turn on, and this happens because the device has enabled Find Device (anti-theft protection).

1. On the lock screen, select Add Account (or Sign in)
2. Enter. email/phone and password from Mi Account that was previously linked
3. Confirm the entrance through SMS (The code will come to the number associated with the account)

If you don’t remember the login details, there are two options:

• 🔄 Recover your password through account.xiaomi.com (you will need access to email or phone)
• 📧 Contact Xiaomi with proof of ownership of the device (check, box, IMEI)

Common Mi Cloud Login Errors and Solutions

Even with the right data entry, users often encounter errors, and here are the most common problems and ways to solve them:

Errors are especially common among users who have bought phones in China or on AliExpress. MIUI They are linked to the China region and may require separate registration:

1. Go to account.xiaomi.com
2. In the upper right corner, change the region to (China)
3. Register a new account with a Chinese phone number (you can use a virtual one)

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If the system asks to enter a captcha in Chinese, use the translator in the browser (right button) →"Translate it into Russian. Often this solves the problem of unreadable characters.

How to Restore Access to Mi Cloud if You Forgot Your Password

Forgotten passwords are one of the most common problems, and fortunately, Xiaomi offers several ways to recover them:

Method 1: Recovery via email

1. On the login page, click Forgot your password?
2. Choose Restore via email
3. Enter the address associated with the account and follow the instructions in the letter.

Method 2: Recovery via SMS

If your phone is linked to your account:

1. Choose Restore through SMS
2. Enter the phone number and wait for the code.
3. Create a new password (minimum 8 characters, with numbers and letters)

Method 3: Recovery through backup email

If the main email is not available but a backup is indicated:

1. On the recovery page, select Other Ways
2. Enter a backup email and confirm identity through code

Important: If you have two-factor authentication enabled, you may need access to an authenticator application (such as Google Authenticator) to restore your account, and without it, it will be extremely difficult to restore your account, requiring you to access proof of ownership of the device.

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If you can’t restore access yourself, prepare proof of device ownership (IMEI, check, photo box) and contact Xiaomi via the form on the website.

How to untie an old device from the Mi Cloud

If you sell or transfer your Xiaomi to another person, be sure to untie them from the Mi Cloud, otherwise the new owner will not be able to use the phone without your account.

Using phone settings (if the device is in hand)

1. Open the settings of → Mi Account
2. Choose Security → Devices
3. Find the device you want in the list and click Delete
4. Confirm the action with a password from the account

via the web version (if the phone is not available)

1. Go to i.mi.com
2. Sign in and go to the Devices
3. Select the device and press Remove

Warning: If you remove your device remotely, all data from it (including backups) will be erased from the Mi Cloud, and the phone will automatically log off from all Xiaomi services.

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Before selling your phone, make a full reset (Settings) → The phone. → Resetting your settings. This will delete all your data and untie your account automatically.

Mi Cloud Security: How to Protect Your Data

Mi Cloud stores a lot of sensitive information, so it's important to protect it.

• 🔐 Enable two-factor authentication (Account settings) → Security)
• 📱 Link backup email in case of loss of access to the main
• 🔄 Regularly update your password (once in a week) 3-6 months)
• 🚫 Do not use the same passwords for Mi Account and other services
• 🛡️ Check the active sessions in Settings → Security → Devices

So, you're going to focus on two-factor authentication, and without it, attackers can access your account even if they know your password, and to enable it:

1. Go to Settings. → Mi Account → Security
2. Choose a Two-Stage Verification
3. Follow the instructions (you will need an authenticator application or SMS)

Warning: If you sell a phone, don’t give it to a new owner with Mi Cloud binding enabled, which not only violates privacy, but also allows another person to recover your data (photos, messages, contacts) through the cloud.

FAQ: Frequent questions about Mi Cloud