How to access the Xiaomi cloud (Mi Cloud) on your phone, computer or browser

Xiaomi’s Mi Cloud cloud storage is not just a place for backups, but a full-fledged tool for synchronizing contacts, photos, notes and even SMS However, many users have difficulty logging in first: the system requires confirmation of the SMS, This article will discuss all the current ways of logging in to the Xiaomi cloud, from standard login via your phone to restore access when you lose data.

The Mi Cloud is very closely integrated with the Xiaomi ecosystem: without an account link, you won’t be able to use many smartphone features, such as device search or backup, while the cloud interface is regularly updated and the instructions for 2020-2022 are no longer relevant, and we have collected the most recent data for 2026, including bypassing new restrictions for users from Russia and other regions with sanctions locks.

How to log in to Mi Cloud: which one to choose?

There are 4 official ways to log in to the Xiaomi cloud, and the choice depends on your situation:

• 📱 Through the mobile app – the fastest method for owners of smartphones Xiaomi, Redmi or POCO. This is true if the phone is already linked to your account.
• 💻 Through the web version on the site i.mi.com - a universal option for access from a PC or someone else's device.
• 🔄 Password Recovery – If you forgot the login details but remember the linked email or phone number.
• 📧 Through mail confirmation – an alternative SMS-code if you do not have access to the SIM card.

Each of these methods has nuances, such as when you log in through a browser, Xiaomi may request CAPTCHA Or an additional confirmation through the Mi Account app, and when you restore your password, the system sometimes blocks it. IP-address from specific countries. Let's look at each method in detail.

Entering Mi Cloud via Xiaomi smartphone

If you have a Xiaomi, Redmi or POCO With an account attached, this is the easiest way:

1. Open the settings (cog icon).
2. Scroll up and tap your name/avatara in the Mi Account block.
3. In the menu that opens, select Mi Cloud (cloud with an up arrow).
4. If the system requests a password, enter it. If you have already logged in, you will see a list of synchronized data.

⚠️ Note: Some firmware (e.g. HyperOS on Xiaomi 14) may have different paths. If you don't find a Mi Account, try it:

• 🔍 Enter the search for the settings query “cloud».
• 📁 Go to Settings → Memory. → Backup and find a link to Mi Cloud.

If the error "I failed to connect to the server" appears at the entrance, the reasons may be as follows:

Authorization via the web version of Mi Cloud (i.mi.com)

The web version of the cloud is convenient if you need to log in from a computer or someone else's phone. the interface of the i.mi.com site supports Russian, but has a number of restrictions:

• 🌍 Not all features are available in the browser (e.g., app backups).
• 🔒 Some actions will require confirmation through SMS Mi Account app.
• 📎 File download is limited – maximum 50 MB at a time.

Step-by-step:

1. Go to i.mi.com (preferably via Google Chrome or Microsoft Edge).
2. Select a region (Russia, Global or other depending on the account link).
3. Enter the email or phone number associated with your Xiaomi account.
4. Click Login and confirm authorization through SMS-code.

⚠️ Note: If you receive a message saying “This account does not exist” at the time of login, check it out:

• 📧 Correctness of email input (for example, @gmail.com instead @mail.ru).
• 📞 Region of the account – if you registered through Global, and log in through Russia, the system will not find the profile.
• 🔄 Change of account region (not available for all countries).

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If i.mi.com doesn’t open, try using mirrors: account.xiaomi.com or cloud.mi.com.

Restore access to Mi Cloud when password is lost

Don't panic - it can be restored, but the process depends on what data you have left:

• 📧 You have access to email, the easiest way to do that is to send a link to reset.
• 📞 You have access to your phone number, you will get it. SMS confirmation-coded.
• 🆔 No access to anything – you will have to contact Xiaomi with proof of ownership of the device.

Instructions for recovery via email:

1. On the login page, click Forgot your password.
2. Choose Restore via email.
3. Enter the email address associated with the account and decide CAPTCHA.
4. Click on the link from the email (valid 24 hours) and come up with a new password.

If you don’t remember your email or number, try:

• 🔍 Check your email history by asking for “Xiaomi” or “Mi Account».
• 📱 On Xiaomi phone go to Settings → The phone. → All characteristics – there may be an email account.
• 📄 If the phone is new, check the box - sometimes the email is pointed on a sticker with the serial number.

Set up data synchronization in Mi Cloud

After successfully logging into the cloud, it is important to properly configure sync so as not to lose data when your phone is reset or stolen. By default, Mi Cloud saves:

• 📇 Contacts (including groups and selected groups).
• 📷 Photos and videos (if Gallery function is enabled).
• 📝 Notes from the Mi Notes app.
• 🔄 Log of calls.
• 📍 Location data (if permitted in privacy settings).

To enable or disable synchronization of individual elements:

1. Go to Settings → Mi Account → Mi Cloud.
2. Slip on the right item (for example, Contacts or Gallery).
3. Switch the slider to the position on..
4. Click Sync to start the process manually.

⚠️ Note: Sync photos in Mi Cloud works differently than in Google Photos:

• 📸 Photos are uploaded in their original quality, but take up space in the cloud (free is only given 5 GB).
• 🔄 When you delete a photo from your phone, it does not automatically disappear from the cloud (you need to wash it manually).
• 📥 To download all photos on PC, use the web version of i.mi.com → gallery → Choose all. → Download.

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If you use Mi Cloud for backup, check the space regularly. When overflowing, the cloud stops syncing new data, but does not not notify you!

Mi Cloud Problem Solving: Errors and Lockdowns

Xiaomi users often experience cloud bugs, and here are the most common ways to fix them:

If you see a message that says “Your account is linked to another region”, it means that:

• 🌎 You have registered with Global, for example, and now you are trying to enter through Russia.
• 📵 Some features (such as Mi Pay) may not be available in your region.
• 🔄 You can change your account region only 1 time in 30 days through support.

For users from Russia from 2022 there are additional restrictions:

• 💳 Payment for cloud storage is possible only through Mi Pay (the World cards are not supported).
• 📧 Confirmation of SMS You may not be able to access the numbers of Russian operators (use email).
• 🔗 Some services (such as Mi Cloud Backup) are being redirected to cloud.mi.com instead of i.mi.com.

Mi Cloud Alternatives: When to Switch to Other Services

While Mi Cloud is convenient for Xiaomi owners, it has significant drawbacks:

• 📉 Only 5GB is free (Google Drive is 15GB).
• 🔒 No encryption on the client side (data is stored in plaintext).
• 🌐 Limited functionality outside of the Xiaomi ecosystem.

If you need more space or reliability, consider alternatives:

To transfer data from Mi Cloud to another service:

1. Download all files via the i.mi.com web version.
2. Upload them to a new service (like Google Drive).
3. For contacts, export them to.vcf via Settings → Contacts → Imports/Exports.

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If you decide to completely abandon Mi Cloud, remember to turn off automatic sync in your phone settings, otherwise the data will be duplicated in both services, taking up space.

FAQ: Frequent questions about Mi Cloud