Xiaomi Mi 9 Pro is the flagship of 2019 with a MIUI shell that still gets upgrades to MIUI 14. But even years later, users are faced with the same problem: where to look for phone records if they suddenly disappeared from the standard Calls app? The fact is that the Mi 9 Pro saves audio files in non-obvious places - and not always in a format that the file manager recognizes.
In this article, weโll look at all possible locations for call records, from standard folders to hidden system directories, and explain why some files can be hidden from the user, how to recover deleted records, which applications block their storage, and why the path to files may change after the MIUI update.
If you've never manually enabled recording, check the Calls app settings first: it may be the default feature, but if you're sure it was recorded, you'll start looking.
1. Standard storage location: folder MIUI/sound_recorder
By default, Xiaomi Mi 9 Pro saves the call records to the folder:
/storage/emulated/0/MIUI/sound_recorder/call_rec/This is a good way to go for MIUI 10-14, but there are some nuances.
- ๐ The files are.amr or.mp3 (depending on the firmware version).
- ๐ The folder can be hidden โ enable the display of hidden files in the file manager (for example, in Mi File Explorer click on the file manager). โฎ โ Settings โ Show hidden files).
- ๐ซ If the folder is empty, check permissions: some applications (like Truecaller) redirect records to their storage.
โ ๏ธ Attention: After updating to MIUI 12.5+ Xiaomi has changed its privacy policy, and now default call records are not saved to a public folder unless you manually enable this option in the Calls settingsยป (โฎ โ Settings โ Recording calls โ Save it on the device).
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If the folder sound_recorder no, try to find entries by extension: in the file manager, type in the search.amr or.mp3 Sort the files by date of change.
2. Alternative folders: where else can the record be stored
If there is nothing in the standard folder, check these locations:
| folder | File format | When used |
|---|---|---|
| /storage/emulated/0/Recordings/ | .mp3, .m4a | Standard place for recordings with MIUI 11+ if the option โSave to Shared Storageโ is enabled. |
| /storage/emulated/0/Android/data/com.android.providers.media/ | .amr | Hidden folder for records made through the system application "Dictophon". |
| /storage/emulated/0/Download/CallRecordings/ | .mp3 | If you have used third-party applications (such as Cube Call Recorder). |
| /data/user/0/com.android.dialer/files/ | .amr | System folder (available only with root rights). |
๐ How to check all folders quickly? Use a file manager with a search function (e.g. Solid Explorer or Solid Explorer). FX File Explorer and search for files by keywords:
- ๐ call_* (for example, call_20260515_1430.amr)
- ๐ค rec_* or record_*
- ๐ By date (sort files by time of change).
3. Cloud services: Mi Cloud and Google Drive
If the Mi 9 Pro is synced to the Mi Cloud, the records could automatically be uploaded to the cloud.
- Open i.mi.com and log in.
- Go to the Devices section โ [Your Mi 9 Pro] โ Files. โ Audio.
- Look for files with call or rec labels in the title.
โ ๏ธ Note: Xiaomi only stores records in the cloud for 30 days (for free accounts), and then they are deleted without recovery. If files are critical, download them to your PC immediately after syncing.
Also check out Google Drive:
- ๐ Open drive.google.com.
- ๐ In the search, type:audio.
- ๐ Check the Backups folder โ [Your device's name].
How to recover deleted records from Mi Cloud?
4 Third-party applications: Truecaller, Cube Call Recorder and others
Many Mi 9 Pro users install alternative programs to record calls, as the standard Calls app in MIUI has limitations (e.g., does not record calls via VoIP).
| Annex | Storage folder | Features |
|---|---|---|
| Truecaller | /storage/emulated/0/Truecaller/Recordings/ | Records only incoming calls from spam numbers (by default). |
| Cube Call Recorder | /storage/emulated/0/CubeBackup/CallRecordings/ | It saves to.mp3, but requires permission to access the microphone. |
| Call Recorder by Lovekara | /storage/emulated/0/CallRecordings/ | It can conflict with the standard Calls app. |
| OTT Call Recorder | /storage/emulated/0/Android/media/com.ottcallrecorder/ | Specializes in VoIP recordings (WhatsApp, Viber). |
๐ง How to find records if the application is removed?
- ๐ Install the app again โ some programs (such as Cube Call Recorder) restore access to old files.
- ๐ Use it. ADB Search by system folders (technical skills required).
Remove the cache of the Calls appยป|Check the recording settings in Truecaller|Turn off battery optimization for record apps|Update the application to the latest version-->
5. System folders: Access via ADB or root
If the records were lost after resetting or updating MIUI, they could have been left in secure system folders, and you would need to find them:
- ๐ฅ๏ธ Computer installed ADB (Android Debug Bridge).
- ๐ Included debugging by USB on Mi 9 Pro (Settings) โ The phone. โ Version. MIUI โ 7 times press to unlock the developer mode, then Settings โ Additionally. โ For developers โ Debugging by USB).
๐ ๏ธ Instructions for searching through ADB:
adb shell
su
find /data -name "call.amr" 2>/dev/null
find /data -name "rec.mp3" 2>/dev/nullThese commands will scan the system folders for audio files with call or rec tags. If you find files, copy them to your PC:
adb pull /data/.../name file.amr C:\folder on PC\โ ๏ธ Attention: Working with ADB and system folders can cause warranty loss or device failure if you delete critical files. /system or /vendor.
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If you donโt have root permissions, most system folders will be unavailable, in which case the only way to recover records is to use specialized programs (such as Dr.Fone or EaseUS MobiSaver).
6 Recovery of Deleted Records: Programs and Services
If the records have been deleted but not overwritten with new data, they can be restored using third-party tools.Best options for Xiaomi Mi 9 Pro:
- ๐ป Dr.Fone (Wondershare) - Restores.amr and.mp3 Even after resetting the settings.
- ๐ฑ EaseUS MobiSaver โ Free version allows scanning of the device, but recovery is limited to 2 files.
- ๐ DiskDigger โ works without root, but with root rights finds more files.
๐ง Step-by-step instructions for DiskDigger:
- Download DiskDigger from Google Play.
- Select Full Scan (requires root) or Basic Scan.
- Mark the file types: Audio (AMR, MP3).
- After scanning, sort the results by size (call records usually weigh 1-10 MB).
- Save the files found on SD-map.
โ ๏ธ Attention: The more you use your phone after deleting the records, the lower the chances of recovery. When you delete the file, only the link to it is erased, and the data remains on the disk until you overwrite it:
- ๐ Stop installing new apps.
- ๐ด Don't take any video/photos.
- ๐ Don't update the firmware.
7 Why records may not be saved: common problems
Sometimes Xiaomi Mi 9 Pro does not save call records at all.
- ๐ซ No permission to record: B MIUI 12+ You need to manually allow the Calls app to access the microphone (Settings) โ Annexes โ Permit management โ Microphone).
- ๐ Power Saving Mode: If the Calls app has battery optimization enabled, the recording may be interrupted. Turn it off in Settings โ Battery โ Optimizing the battery โ Select applications โ Calls. โ Not optimize.
- ๐ต Conflict with other apps: Truecaller, WhatsApp or Skype can block the recording. Try to disable them while the call is made.
- ๐ Reset: All records are deleted after reset, and if you don't back them up, you can only restore them through programs like Dr.Fone.
๐ Feature of the Mi 9 Pro: On some firmware (especially on the MIUI 10โ11) records are saved only for incoming calls. To record outgoing calls, you need to enable the option in the Calls settings of the applicationยป (โฎ โ Settings โ Recording calls โ Record all calls).
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If the MIUI update has stopped saving records, try resetting the Calls app settings (Settings โ Apps โ Calls โ Warehouse โ Clear data) and this will return the standard recording settings.