Where Xiaomi Stores Phone Call Records: A Complete Search and Management Guide

Are you looking for where Xiaomi stores conversation records but can’t find the folder you want? Or have you accidentally deleted an important audio file and want to restore it? In this article, we’ll look at all the possible storage locations for call records on Redmi, Poco, Black Shark and other Xiaomi smartphones, from standard apps to hidden system directories.

The manufacturer doesn't always make access to records obvious: files can hide in the depths of the device's memory, masquerade as service data, or not save at all if the corresponding feature is not turned on, we will show you how to check the recording settings, where to search for files manually, and what to do if they are lost after a MIUI update or a phone reset.

1. Standard application "Phone": where and how records are stored

Xiaomi’s MIUI-based smartphones (versions 12 and later) allow you to record calls via the built-in Phone app by default, but the recording feature may be disabled by default due to legal restrictions in some regions (e.g. the EU) to check its availability:

Open the Phone app → click on three dots in the top right → select Settings → go to Record Conversations. Here you will see the switch to enable the feature and a list of all saved records. If the partition is missing, then your version of MIUI does not support recording (relevant for models sold in Europe).

• 📱 Where files are stored: records are stored in internal memory along the way /storage/emulated/0/MIUI/sound_recorder/call_rec/ or /storage/emulated/0/Recordings/CallRecord/ (depends on the firmware version).
• 🔊 File format: usually.m4a or.amr with a name in the format number date time.
• ⚠️ Limitation: If the “Delete old records when memory is not enough” function is enabled, files can be automatically erased.

⚠️ Note: Some models (e.g. Xiaomi) 13T Pro for the European market) call recording is blocked at the firmware level. Attempt bypasses this restriction through ADB or modified versions MIUI It may result in loss of warranty.

2. Alternative applications for recording: where to look for files

If the standard recording function is missing or not satisfied, users install third-party applications like Cube Call Recorder, ACR or Boldbeast, which save files in their folders, the path to which can be found in the application settings.

Common storage paths for popular recording applications:

To find these folders, use any file manager (such as the built-in Mi File Manager or Solid Explorer) and enable the display of hidden files in the manager settings, as some directories may be hidden.

3. Search for records through file manager: step-by-step instructions

If you don’t remember which application was used to record, or if the files “disappeared” after the update, do a full search by device memory:

1. Open Mi File Manager (or other search-enabled manager)
2. Click on the magnifying glass icon (search) in the upper right corner.
3. Enter the keywords: call, record,.amr,.m4a or rec.
4. Check the results in MIUI, Recordings, Download and Android/data/ folders.

If the search did not give results, try connecting the phone to the computer through USB file transfer mode (MTP) and search disk in Windows or macOS. Sometimes files can be hidden under other names (for example, audio_20260515_143022.amr).

Enable the display of hidden files in the manager

Check the folders. MIUI/sound_recorder and Recordings.

Search by extensions.amr,.m4a,.mp3

Connect your phone to a PC for deep scanning

Check cloud backups (Google Drive, Mi Cloud)

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4. Recovering deleted call records

If the records were deleted accidentally, you can try to restore them using specialized utilities. Note that the chances of success depend on how long it has been since the deletion and how actively the phone memory was used.

Recommended recovery programs:

• 🖥️ For PC: Recuva, EaseUS Data Recovery, DiskDigger (root access for deep scanning).
• 📱 For Android: Dumpster (works like a shopping cart), GT Recovery (requires root).

Algorithm for recovery from PC:

1. Connect your phone to your computer in MTP mode.
2. Run a recovery program (such as Recuva).
3. Select the phone drive and specify to search for files of.amr,.m4a,.mp3 formats.
4. Wait for the scan to be completed and save the files found on your PC.

⚠️ Note: Do not save recovered files back to your phone, this can overwrite the remaining fragments of deleted data.

5. Transferring records to another phone or PC

If you need to save your call records for a long time or transfer them to another device, use one of the following methods:

• 📁 Through File Manager: Copy files from a folder with records to a flash drive or to the cloud (Google Drive, Mi Cloud, Dropbox).
• 🔗 Po Po Po email/Messenger: send files to your mail or Telegram (without size restrictions).
• 🖥️ Through USB: Connect your phone to your computer and drag files to any folder on your PC.

For easy listening on PC, you can convert files from.amr or.m4a to.mp3 formats using Audacity or online converters (for example, Online-Convert).

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If the records are needed for litigation, save them in their original format without editing, and if necessary, make a notarized copy of the files.

6.Why records may not be saved (and how to fix it)

Sometimes users find that the call records are not saved at all or disappear after a conversation, and here are the main reasons and ways to eliminate them:

If the problem persists, try resetting the Phone app: go to Settings → Apps → App Management → Phone → Storage → Clear the data. Attention: this will delete all saved records and call log!

7.Security and legal aspects of call recording

Before recording conversations, make sure that it does not violate local law. In most countries, recording a conversation without the consent of the interlocutor is considered a violation of the right to privacy.

• 📜 You are a participant in the conversation and you are recording it for your personal use (but not for distribution).
• 🚨 Recording is for security purposes (such as threats or blackmail).
• 📞 The interlocutor is notified in advance of the recording (for example, through an autoinformer).

In Russia, recording a conversation without the consent of the second participant is allowed if it is not distributed publicly (Article 23 of the Constitution of the Russian Federation). However, in the EU (including the Baltic States), the consent of all participants in the conversation is required for legal recording.

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Even if the recording of a conversation is legal, sharing it without the consent of the interlocutor may entail legal liability, and keep such files in a secure place (for example, in an encrypted archive).

FAQ: Frequent questions about Xiaomi call records