Introduction: How call records work on Xiaomi
Xiaomi Redmi Note 9 Pro smartphones allow you to record phone conversations, a feature useful for business negotiations, important approvals or just fixing verbal agreements. However, many users face the problem: where exactly are these audio files stored and how to find them in the maze of system folders?
Unlike photos or downloads, call records don't always make it to the obvious directories, but they depend on the version of MIUI firmware, the call app you use, and even regional settings. In this article, we'll take a look at all the storage options, file access options, and backup nuances, so you don't lose important conversations anymore.
Standard location of records in MIUI
By default, the Redmi Note 9 Pro saves call records in the Phone service folder. The path depends on the MIUI version, but most often it is:
- 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — main catalogue MIUI 12–14
- 📁 /storage/emulated/0/Recordings/CallRecord/ — alternative path in some firmware
- 📁 /storage/emulated/0/Android/data/com.android.incallui/files/ — for devices with an updated call app
The files are.amr or.mp3 and are named by pattern: Record_YYYYMMDD_HHMMSS_number. format, Record_20260515_143022_+79123456789.amr.
⚠️ Note: If you use a third-party app to make calls (like Truecaller or Google Phone), the path to the records will be different. /Android/data/.
To see hidden system folders, connect your smartphone to your PC or use a root file manager (such as FX File Explorer or Solid Explorer).
How to find records through the built-in application “Phone”
Not everyone knows that you can listen to and manage recordings directly in the Phone app without searching by folder.
- Open the phone application (pipe icon).
- Go to the magazine tab (the icon of the clock at the bottom of the screen).
- Find a recorded call in the list - there will be an icon next to it. 🎤.
- Tap the recording, then tap Listen or Share.
If there is no record icon, check the settings:
- In the app, tap on the phone ⋮ → Settings → Recording calls.
- Make sure that the option to show log entries is enabled.
Whether the recording function is enabled in Settings → Call recording |
Whether the mode is selected Record all calls or Record manually |
Is microphone access allowed for the Phone | app?
Is there enough free memory in the Internal storage section-->
Why records may be lost or not saved
Redmi Note 9 Pro users often complain that call records disappear. Causes and solutions:
| Problem. | Possible cause | Decision |
|---|---|---|
| Records are not retained. | No recording permission | Check the settings → Applications → Phone → Permissions → Microphone |
| Files disappear after rebooting | Cleaning the cache with the system | Move the recordings to another folder (such as Downloads) |
| The record is cut off. | Time limit (30–60 minutes) | Use third-party apps (such as Cube ACR) |
| No sound on the tape. | Locking the microphone with software | Turn off Safe Mode or Antivirus |
A critical feature of the Redmi Note 9 Pro is that when you activate the Personal Data Protection feature in MIUI, call records are automatically encrypted and become unavailable through standard methods, and to extract them, you will need to disable protection or use MIUI Backup.
How to reserve and transfer records to PC
To avoid losing important conversations, regularly copy them to your computer or cloud.
- 🖥️ Through USB-cable: Connect your smartphone to your PC in File Transfer mode. Go on the path Internal Memory → MIUI → sound_recorder → call_rec. Copy.amr files or.mp3 hard-drive.
Cloud storage:
Google Drive
Mi Cloud
Yandex.Disk.
Messengers:
Telegram
⚠️ Note: When porting to a PC,.amr files may not play in a standard Windows player. VLC Media Player or Convert to.mp3 via online services.
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If there are many records, archive them in ZIP before copying – this will speed up the transfer and save space.
Third-party applications for recording: pros and cons
The built-in MIUI write function has limitations: there is no cloud synchronization, records take up space in internal memory, and the management interface is inconvenient.
| Annex | Advantages | Deficiencies |
|---|---|---|
| Cube ACR | Download to the cloud, recording from both sides | Paid version for advanced functions |
| Call Recorder by Lovekesh | Simple interface, export to MP3 | Advertising in the free version |
| Truecaller | Integration with the number determinant | Records are stored on Truecaller servers |
When using third-party applications, the paths to the records change, for example, Cube ACR saves files to:
/storage/emulated/0/CubeBackup/CallRecorder/Important: Check the application permissions before installing. Some programs (such as Call Recorder by Skvalex) require special features to work, which may not be secure.
How to turn on call recording in Cube ACR?
Frequent Mistakes and How to Avoid Them
The experience of Redmi Note 9 Pro users shows that most problems with call recordings arise from incorrect settings or ignorance of the features of MIUI.
- 🚫 Memory not checked: If space is scarce, no new records are saved.Solution: clear the cache in Settings → Warehouse.
- 🔇 Microphone turned off: If the call is activated Mode on the plane or Do not disturb, the recording will be interrupted.
- 🔄 Resetting: After resetting to factory settings, records remain, but the path to them may change.
- 📵 Antivirus blocking: Software like Avast or 360 Security can block access to the microphone.
Tip for Redmi Note 9 Pro owners: If records suddenly disappear, check the /MIUI/backup/AllBackup folder – sometimes files move there when you update MIUI.
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Always check your recording settings after you update your firmware – Xiaomi often resets them to default values.