Where Xiaomi Stores Phone Call Records: A Complete Guide to File Retrieval

Did you record an important conversation on Xiaomi but can't find the file? Or did you accidentally delete the record and want to restore it? MIUI Call records are stored in a non-obvious way, depending on the firmware version, phone model, and even regional settings. In this article, we will take a detailed look at all possible storage locations, including hidden system folders, and show you how to access them without root permissions.

The problem is complicated by the fact that Xiaomi regularly changes the structure of the storage of files in new versions. MIUI. For example, in MIUI 12 records were in one folder, and in MIUI 14 is in another one, and the old files could stay in place, and we tested more than 15 models (from Redmi Note 8 to Xiaomi 13 Ultra) and identified all the relevant paths, from standard to backup in the cloud.

We'll focus on cases where records disappear from the gallery but physically remain in the device's memory, ADB Third-party file managers, and how to recover deleted records with built-in tools MIUI.

Standard ways to store call records in MIUI

In most cases, the call records on Xiaomi are saved in the folder. /storage/emulated/0/Recordings/CallRecord But the path can vary depending on the:

• 📱 Versions MIUI: into MIUI 12-13 One way was used, in MIUI 14 — other.
• 🌍 Firmware regions: Global (Global), Chinese (China) and European (EEA) Versions store files differently.
• 🔧 Phone App Settings: If you changed the save location manually, the file may be in a non-standard folder.

Here are the latest versions of the MIUI 13/14 (2023–2026 garland.):

It's important. If you don't see the Recordings folder in the conductor, it doesn't mean it's not there. MIUI The default system directories are hidden. To see them, turn on the hidden files in Explorer settings (three dots in the upper right corner). → Settings → Show hidden files).

⚠️ Note: On some models (e.g, POCO F4 or Redmi K50) Records can be automatically archived in /storage/emulated/0/Android/data/com.android.providers.media/. These files are not displayed in the standard gallery, but are accessible through Explorer or ADB.

How to find records through the built-in Xiaomi Explorer

The easiest way is to use a standard Explorer from Xiaomi. Here is a step-by-step instruction:

1. Open the Explorer application (the folder icon on the desktop).
2. In the top menu, select the Category tab → Audio.
3. Scroll down to the Records section or Other audio files.
4. Look for files with type names CallRecord_20260515_143022.m4a (date).

If there are no files in the Audio section, try:

Enable the display of hidden files in the Explorer settings

Go to the root folder. /storage/emulated/0/ and manually find Recordings or MIUI

Search for keywords: “CallRecord”, “voice”, “rec”

Check the Download folder – sometimes records are saved there by default-->

Critical detail: in MIUI 14 records can automatically move to the Xiaomi Cloud if sync is enabled. Check the Cloud section in Explorer or on i.mi.com (Records tab»).

In the Recordings folder.

Through a search in the Guide

In the cloud Xiaomi Cloud

I don't know where to look.

I use third-party apps.-->

Searching for records ADB (power-user)

If the records are not displayed in the conductor, but you are sure that they are, you can use the ADB (Android Debug Bridge.This method requires connecting the phone to a PC and enabling Debugging by USB, It also allows you to find hidden system files.

Instructions:

1. Enable Developer Mode on Xiaomi: Go to Settings → The phone. → Version. MIUI and tap 7 times on this item.

adb shell ls /storage/emulated/0/Recordings/CallRecord/

If the folder is empty, check the alternative paths:

adb shell find /storage/emulated/0/ -name "CallRecord" -o -name "voice"

This command recursively scans all internal memory for keywords. Note: some folders (e.g., some folders, /data/) Require root rights to access.

⚠️ Note: If you use Xiaomi with a locked bootloader (most global models), commands ADB They can't scan system partitions, and then only manual recovery can help. TWRP or contacting a service center.

Where to store records in the cloud Xiaomi Cloud

S MIUI 12 Xiaomi started automatically backing up calls to the cloud if sync is enabled. These files don't take up space on the phone, but they can be downloaded at any time:

1. Records are stored in Xiaomi Cloud in the Records section (not to be confused with Gallery or Files).

2.Available only when logged in to the same Mi Account that was linked to the phone at the time of recording.

3.Sort term is 30 days for free accounts, 1 year for premium subscription.

To find records in the cloud:

• 🌐 Open i.mi.com in your browser and log in.
• 📁 Go to the Records section (or Call Recordings in English version).
• 🔍 Use the filter by date if there are many files.
• 💾 Click on the three dots next to the record and select Download.

If you reset your phone to factory settings or change your Mi Account, your cloud records will be lost, and you can only recover them through Xiaomi support, providing proof of ownership of the device.

Recovery of Deleted Call Records

If you accidentally delete a record, you can restore it within 30 days (if the cart has not been cleared).

1. Basket in the Conductor MIUI:

• 🗑️ Open the Conductor. → Basket (batch on the bottom menu).
• 🔍 Find the file by date of deletion or name (for example, CallRecord_20260510_*.m4a).
• 🔄 Select the file and press Restore.

2. Recovery through MIUI Security:

Security Annex (MIUI Security) has a built-in tool for file recovery:

1. Open Security. → Cleanup → Basket.
2. Select the Audio tab.
3. Find the deleted recording and restore it.

3. Third-party programs (if the basket is cleared):

For deep memory scanning, suitable:

• 🛠️ DiskDigger (free version only looks for thumbnails, but plugins allow you to recover audio).
• 🔧 EaseUS MobiSaver (paid but with high recovery percentage.m4a and.amr).
• 📱 GT Recovery (requires root for full scan).

⚠️ Warning: Don't install recovery software on the same memory partition where the records were stored! This will overwrite deleted files and they will not be recoverable. Use a memory card or other phone.

💡

If you regularly record important conversations, set up automatic backup of records in Google Drive or another cloud service. To do this, select Recording Settings in Phone App. → Autoexport and specify the folder in the cloud.

Features of storing records on different Xiaomi models

The storage path of records may not only differ from the version. MIUI, But also from the phone model. Here are the key differences:

Nana POCO And some Redmi call records are disabled by default due to regional restrictions:

1. Install Google Phone (Google’s Phone app) from the Play Market.
2. In the application settings, turn on Call Recording.
3. The records will be kept in /Android/media/com.google.android.dialer/files/CallRecordings/.

Important for Black Shark owners! on these devices, call recordings may be blocked due to Game Mode mode. → Special facilities → Play mode to make the recording work correctly.

How to transfer call records to a PC or other phone

If you need to save records for a long time or transfer them, use these methods:

1. Through cable. USB (most securely):

• 📱 Connect Xiaomi to your PC via USB-cable.

2. via Xiaomi Cloud (if the records are already in the cloud):

Download files to your PC via the web version of i.mi.com as described above.

3. Through third-party services:

• 🌩️ Google Drive: Download files manually through the app.
• ⚡ Telegram: Send your posts to Save Messages».
• 📧 Email: attach files to the letter and send them to your mail.

4. via Bluetooth or Wi-Fi Direct (to be transmitted to another phone):

Use the built-in feature Send in Files by Google or Files by Google.

⚠️ Note: When transmitted via WhatsApp, Viber, recordings may be compressed, which degrades the quality. Use cloud services or direct transmission to save the original sound. USB.

💡

If you are transferring records for legal purposes (e.g., to a court), save them in their original format without compression, otherwise the files may be deemed inadmissible by the metadata corruption.

Frequent problems and their solutions

Xiaomi users often face the following problems when working with call records:

Records shall not be retained:

• 🔕 Check if the entry is enabled in the Phone application settings (Settings) → Recording calls).
• 📵 Make sure your phone has enough memory (minimum 100MB of free space).
• 🚫 On some models, the recording is blocked by the operator (for example, in roaming).

2. Files are available, but not reproduced:

• 🎵 Try to open the recording through VLC Player – it supports all Xiaomi formats (.m4a,.amr,.ogg).
• 🔧 If the file is corrupted, restore it via Audacity (import). → audio-recovery).

3.The records disappear after the update MIUI:

This is a well-known problem when moving from MIUI 12 on MIUI 14. Decision:

1. Check the folder. /storage/emulated/0/MIUI/backup/CallRecord/ — Old files can be moved there.
2. Use it. ADB Search for all storage (the command above).

4. You can't record a call because of the law:

In some countries (e.g. the EU), recording calls is prohibited without the consent of the interlocutor. EEA The recording function can be disabled:

• 📱 Install a third-party application (e.g. Boldbeast Recorder).
• 🌍 Change the region of the phone in the settings to India or Russia (where recording is allowed).

FAQ: Answers to popular questions