Where Xiaomi Redmi Stores Phone Records: A Complete Guide to Search and Retrieve

Have you ever tried to find a recording of an important conversation on your Xiaomi Redmi but couldn’t remember where it went? or suddenly discovered that the automatic recordings of calls disappeared after the MIUI update? This problem is familiar to many users of Xiaomi smartphones, a brand that actively integrates the recording function of conversations into their devices, but does not always clearly explain exactly where these files are stored.

Unlike iPhones or pure Android devices, where record storage paths are standardized, MIUI (Xiaomi’s proprietary shell) often changes file locations depending on the firmware version and smartphone model. Moreover, some records can be stored in hidden folders or even in Mi Cloud cloud storage without your knowledge. In this article, we will analyze all possible locations for storing Redmi conversation records, including hidden directories, cloud backups and ways to recover deleted files.

We’ll focus on the Redmi Note 10/11/12, Redmi 9/10/13C and the flagships of the Redmi K series, as they have nuances in working with call records, learn how to transfer recordings to your computer, change the default save location, and why some conversations may not be saved at all.

1. Standard record storage locations on Xiaomi Redmi

By default, Xiaomi Redmi smartphones store conversation records in one of the three main folders of internal memory. The exact location depends on the version of MIUI and whether you used the standard Phone app or third-party recording software.

On most devices with MIUI 12-14, the records are stored here:

• 📁 Internal memory. → MIUI → sound_recorder → call_rec — The main folder for records made through the standard Phone application.m4a or.
• 📁 Internal memory. → Recorder → CallRecordings – an alternative path for some models (e.g. Redmi Note 11 Pro)+). Here, records are sorted by date.
• 📁 Internal memory. → Download → CallRecords – if you manually changed the save location in the settings of the Dictaphone application.

Important: If you are using a double SIM-The card, the records can be divided into folders depending on the number from which the call was made. call_rec/sim1 and call_rec/sim2.

2. How to find hidden call records (including system records)

Not all records are visible through standard MIUI Explorer, some files may be hidden or stored in restricted system folders, and here's how to detect them:

Method 1: Enable the display of hidden files:

1. Open the File Explorer (File app).
2. Slip on three dots in the upper right corner → Settings.
3. Activate the option to show hidden files.
4. Go to the Inner Memory. →.miui → sound_recorder (folder with a dot at the beginning - hidden).

Method 2: Use a Root Explorer (for advanced users):

• 🔧 Install the Root Explorer app or FX File Explorer.
• 🔧 Provide root access (if the device is unlocked).
• 🔧 Move to the /data/user/0/com.android.server.telecom/files — Temporary records of system calls may be stored here.

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If you don’t see the.miui folder, try connecting your smartphone to your computer via USB in File Transfer (MTP) mode and using Windows/macOS Explorer to search.

3. Cloud Storage: Checking Mi Cloud and Google Drive

Xiaomi automatically syncs some data to the Mi Cloud, including conversation records — but only if the feature has been manually activated.

Step 1: Open the Mi Cloud app (or go to Settings → Xiaomi Account → Mi Cloud).

Step 2: Check Backups → Call Records. If the option is enabled, records can be stored here in encrypted form.

Also, records can be automatically saved to Google Drive if you use the Google Phone app (installed separately from the Play Market) to find them:

1. Open Google Drive in your browser.
2. In the search box, type:audio.
3. Filter results by date – call records usually have a name in the format Record_YYYYMMDD_HHMMSS.

4.Why Call Records May Be Lost and How to Fix It

Xiaomi Redmi users often face a situation where records suddenly disappear, and here are the main reasons and ways to eliminate them:

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If records are missing regularly, check the Battery Optimization settings for the Phone app. MIUI may enable automatic background process closure by default, which interrupts file retention.

5. How to change the default location of the records

If the internal memory is full, you can redirect the records to SD-map or cloud. Instructions for MIUI 13/14:

Method 1: Conservation of SD-map:

1. Open the Dictaphone app (if you use it for recordings).
2. Put it on the icon. ⚙️ (Settings) → Preservation site.
3. Choose. SD-map and specify folder (for example, CallRecords).

Method 2: Automatic booting to the cloud:

• 📱 In your phone settings go to your Xiaomi account → Mi Cloud → Synchronization.
• 📱 Enable Call Records option (if available for your model).
• 📱 Install AutoSync for Mi Cloud from Play Market for Forced Sync.

Make sure that SD-The card is formatted as internal memory.|Check the free space on the map (minimum 1 GB)|Disable battery optimization for the Dictaphone app|Reboot your phone after the changes-->

6 Recovery of Deleted Records of Conversations

If the records were deleted accidentally, you can try to restore them using specialized tools, and it is important that you do not write new files to the device before you try to restore them, this will reduce the chances of success.

Method 1: PC programs:

• 💻 DiskDigger scans internal memory for deleted audio files.
• 💻 Recuva – Supports Recovery.m4a and.amr files.
• 💻 EaseUS MobiSaver – specializes in data recovery from Android.

Method 2: Mobile applications:

• 📱 Dumpster – works as a “basket” for deleted files (you need to install it in advance).
• 📱 Undeleter Recover Files & Data – Scans memory without root rights.

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If you’re using Redmi with an unlocked bootloader, try the TWRP tool + ADB Backup module to create a full /data partition backup where fragments of deleted records can be saved.

⚠️ Recovery of deleted files on modern smartphones (especially with file system) F2FS) It's often impossible because of encryption, and if a record was deleted more than a week ago, the chances of it being returned are minimal.

7. Transfer of records to a computer or other device

To copy recordings of conversations on a PC or other smartphone, follow this instruction:

Option 1: Through USB-cable:

1. Connect Redmi to your computer in File Transfer (MTP) mode.
2. Open the folder with records (see section 1).
3. Copy files to any directory on your PC (it is recommended to create a folder). CallRecords_Backup).

Option 2: Over wireless network:

• 📲 Install Send Anywhere or Xender on both devices.
• 📲 Select the records files in the application and send them to the target device.
• 📲 For large amounts of data, use Google Drive or Dropbox.

Option 3: Through ADB (for power users):

adb pull /sdcard/MIUI/sound_recorder/call_rec/ C:\CallRecordsBackup\

This command will copy all records from a standard folder to the specified directory on the computer.

FAQ: Frequent questions about recordings of conversations on Xiaomi Redmi