Where to look for Xiaomi Cloud: Xiaomi’s Complete Cloud Storage Guide

Xiaomi Cloud is not just a backup location, but a full-fledged tool for synchronizing data between Xiaomi ecosystem devices. However, many users are faced with the problem of where exactly the cloud is logged in, how to use it, and why it sometimes “hidden” in the settings?

We won’t be limited to standard “go to settings” instructions, but instead, you’ll learn how to find Xiaomi Cloud across devices (smartphones, tablets, smartwatches), what to do if the service doesn’t show up, and how to restore access to old backups, and how to deal with geographic restrictions and alternative logins.

What is Xiaomi Cloud and Why You Need It?

Xiaomi Cloud is Xiaomi’s cloud storage integrated into firmware MIUI and other branded OSes (e.g. HyperOS) with its core functions:

• 📱 Backup of contacts, messages, photos and applications
• 🔄 Synchronizing data between devices (such as Mi Notes notes or call history)
• 🔓 Remote unlocking of the smartphone when lost
• 📍 Finding the device through the Find Device function
• 📊 5GB free (with option to expand for a fee)

It’s important to understand that Xiaomi Cloud is not just an analogue of Google Drive or iCloud, it is closely related to the Xiaomi ecosystem and is optimized to work with branded services such as Mi Home (for smart home) or Mi Fit (for wearable devices), for example, if you use a Mi Band smartwatch, their data can also be synchronized through the cloud.

However, the service has limitations, such as some regions (including Russia) where some of Xiaomi Cloud’s features may be blocked due to sanctions or local data retention laws, and we’ll discuss this in detail in one of the following sections.

Where is Xiaomi Cloud on a smartphone: step-by-step search

The most obvious way to find the cloud is through your smartphone settings, but there are nuances depending on the version. MIUI/HyperOS And the models of the device.

Method 1: Through basic settings (MIUI 12–14, HyperOS)

For most modern smartphones Xiaomi, Redmi or POCO The next way is:

1. Open the Settings app (cog icon).
2. Scroll up and find the Xiaomi Cloud section (may be called Mi Cloud on older versions).
3. If there is no partition, try searching for the cloud or cloud.

On certain devices (e.g, POCO F5 Redmi Note 12 – The partition can be hidden deeper:

Settings → Accounts and synchronization → Xiaomi Cloud

Method 2: Through the notification panel (fast access)

If you are already logged in to Xiaomi, you can quickly open the cloud through the notification panel:

1. Swipe down from the top edge of the screen to open the notification bar.
2. Click on the profile icon (avatar) in the upper right corner.
3. In the drop-down menu, select Xiaomi Cloud.

If there is no profile icon, then you are not logged in to your Xiaomi account – you need to log in or register first.

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On some firmware (e.g. HyperOS 1.0 on Xiaomi 14), the Xiaomi Cloud partition may be called Cloud and Account. Don't worry, it's the same service, just with an updated interface.

Method 3: Through the Security App

On the old versions. MIUI (Up to 12th) cloud login is sometimes duplicated in the Security app:

1. Open the Security app (shield icon).
2. Go to the Cloud or Cloud tab.
3. If there is no tab, click on the three dots in the top right corner and check the menu.

This method is relevant for devices like Xiaomi Mi 9 or Redmi Note 8 Pro, where the interface has not yet been unified.

Why Xiaomi Cloud is not displayed in the settings

If you can't find a partition of Xiaomi Cloud, there are several reasons, and we'll look at the most common ones and how to fix them.

The problem of regional restrictions deserves special attention: since 2022, some of the functions of Xiaomi Cloud have been limited in Russia and some other countries, for example, it may not be possible to create a full backup or synchronize some types of data.

⚠️ Note: If you see a message saying “Service is not available in your area”, it does not mean that the cloud is completely blocked. Try changing the region of your Xiaomi account to another (for example, India or Singapore) via the web version of account.xiaomi.com. However, keep in mind that this may affect the performance of other services such as Mi Home.

How to Enable Hidden Access to Xiaomi Cloud

On some firmware (especially custom or global versions of devices), a partition of the cloud may be hidden to return it:

1. Install Activity Launcher from Google Play.
2. Open it and find it in the list of com.miui.cloudservice.
3. Start.ui.CloudActivity activity, and this will open the hidden menu of the cloud.

This method doesn’t work on all devices, but it can help if standard methods don’t work.

How to use Xiaomi Cloud: basic features

Now that you've found the cloud, we'll figure out how to use it effectively, and the service offers a few key features that you should configure.

1. Data backup

The most important function is to create backups, to set up automatic backups:

1. Open Xiaomi Cloud → Backup.
2. Turn on the Automatic Backup Switch.
3. Choose which data to save: contacts, messages, photos, apps, etc.
4. Click Backup now to start the process manually.

Note that the first backup can take a long time, especially if you have a lot of photos or apps, and it is better to do it over Wi-Fi so as not to waste mobile traffic.

Wi-Fi connection|Battery charge > 50%|Enough space in the cloud|Background restrictions for the Cloud application are disabled|Time and date synchronization included-->

2. Synchronization between devices

Xiaomi Cloud allows you to sync:

• 📞 Contacts and calls (including history)
• 📝 Notes from the Mi Notes app
• 📅 Calendar and reminders
• 🎵 Sound settings (such as volume profiles)

To enable synchronization:

Xiaomi Cloud → Synchronization → Select the right items

Synchronization works in the background, but to save battery power, you can adjust its schedule (for example, only when connected to charging).

3. Search for the device (Find Device)

If you lost your smartphone, you can try to find it through Xiaomi Cloud.

1. Visit i.mi.com from another device.
2. Sign up with the same Xiaomi account.
3. Select Find Device (Find the Device).
4. The map will show the last known location of the phone.

The function only works if the lost device:

• 🔋 Find Device enabled in cloud settings
• 📶 Internet access (mobile or Wi-Fi)
• 🔒 The device is not switched off or discharged.

⚠️ Warning: If you reset your phone to factory settings via Find Device, all data on it will be deleted, including photos and messages in internal memory, while backing up your phone in the cloud will remain intact.

Xiaomi Cloud on other devices: smart watches, tablets, laptops

Xiaomi Cloud isn't just available on smartphones, but let's look at how it's used on other gadgets in the ecosystem.

Smart watches and fitness bracelets (Mi Band, Watch)

Data from Xiaomi wearable devices (steps, pulse, sleep) are automatically synced to the cloud via the Mi Fit or Zepp Life app.

1. Open the Mi Fit app.
2. Go to Profile → Settings → Data Synchronization.
3. Make sure you have synced with Xiaomi Cloud.

If you change your smartphone but continue to use the same watch, the data will automatically pull up from the cloud when you first sync.

Xiaomi tablets (Pad 5, Pad 6, etc.)

On Xiaomi tablets, the cloud interface is identical to smartphones, but there are a couple of features:

• 🖥️ App backups take up more space due to adaptive versions for larger screens.
• 📂 Synchronizing files (such as documents) may be slower due to firmware optimization for performance rather than background tasks.

To speed up synchronization on the tablet:

Settings → Applications → Application Management → Xiaomi Cloud → Battery → Without restrictions

Laptops and PCs (via web version)

There is no official Xiaomi Cloud client on the computers, but you can use the web version:

1. Go to i.mi.com.
2. Sign in under your account.
3. In the menu on the left, select the desired section: Files - to view backups Gallery - for photos Devices - to manage connected gadgets

The web version allows you to download backups to your PC, but not all types of data are available for export (e.g. messages from the PC). SMS download).

Xiaomi Cloud Problems and Solutions

Even after a successful cloud setup, there may be problems, and we'll look at the most common and the ways to solve them.

1. Data is not synchronized

If contacts, notes or photos are not synchronized:

• 🔄 Check if sync for a specific type of data is enabled in Xiaomi Cloud → Synchronization.
• 📶 Make sure your device is connected to the internet (synchronization does not work via mobile data if it is prohibited in the settings).
• 🔋 Check if the background processes for the Cloud application are disabled in the battery settings.
• ⏳ Try manually running sync by swiping down on the Xiaomi Cloud home screen.

2.There's not enough space in the cloud

Free of charge is only 5 GB. If there is not enough space:

• 🗑️ Remove old backups in Xiaomi Cloud → Storage management.
• 📤 Move your photos to another cloud (e.g. Google Photos).
• 💳 Buy extra space: 50GB — ~100 rubles / month 200 GB — ~300 rubles/month

You can pay through Xiaomi Cloud → Storage management → Payment is debited from a tied card or via Mi Pay.

3. the error "Can't connect to the server"

This error usually occurs due to:

• 🌍 Regional restrictions (see section on changing the region of the account).
• 🔒 Lockdowns IP (try to use VPN).
• ⚙️ Xiaomi server failure (check status on Downdetector).

If the problem is in a region, a temporary solution may be:

1. Install a VPN (e.g., ProtonVPN).


2 Connect to a server in Singapore or India.




3. Open Xiaomi Cloud and try syncing data.

⚠️ Attention: Use VPN To circumvent regional restrictions, it may violate Xiaomi’s user agreement, do so at your own risk. Alternatively, transferring data to other cloud services (Google Drive, Yandex Disk).

4.A backup is not restored

When recovering data from the cloud, the process is interrupted:

• 📱 Make sure there is enough free space on the device (a backup can weigh tens of gigabytes).
• 🔋 Connect your phone to charge – recovery won’t start with low battery charge.
• 📶 Use a stable Wi-Fi connection (mobile internet may cut off the connection).
• 🔄 Try to create a new backup and restore it (the old copy may have been damaged).

If the recovery is 0% or 100%, restart the device and try again.

→ SIM-maps and mobile networks → Network reset

Xiaomi Cloud Alternatives: When to Switch to Other Services

While Xiaomi Cloud is convenient for ecosystem users, some alternatives are worth considering:

If you decide to switch to another service, don’t forget to disable automatic backup in Xiaomi Cloud to avoid wasting space:

Xiaomi Cloud → Backup → Disable Automatic Backup

To transfer data (e.g. contacts), you can use the export to the.vcf file:

Contacts → Settings → Export / Import → Export to the file

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Xiaomi Cloud is optimal for users who are fully immersed in the Xiaomi ecosystem (smartphone) + smartwatch + If you use devices from different brands, you should choose a cross-platform cloud like Google Drive or Dropbox.

FAQ: Frequent questions about Xiaomi Cloud