Recording phone conversations on Xiaomi smartphones is a useful feature that helps you record important conversations, interviews or just save memorable conversations, but many users face a problem: after recording a conversation, the file disappears from view. Where are these records actually stored, how to find them in the device memory, and can you transfer them to a computer or the cloud? In this article, we will discuss all possible ways to store call records on Xiaomi, including hidden folders, features of different versions. MIUI and nuances for models Redmi, Poco and Mi.
It is important to understand that the location of files depends on several factors: the firmware version (MIUI 12, 13, 14 or HyperOS), the smartphone model, and whether you used the standard Phone app or third-party recording software, we'll look at all scenarios, from the basic to the most complex, where records are "hidden" in system partitions or require root access.
Standard location of call records in MIUI
By default, Xiaomi smartphones store conversation records in a special folder of internal memory, the path to it depends on the firmware version, but most often it is:
- 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — for MIUI 12–14 HyperOS (the most common version)
- 📁 /storage/emulated/0/Recordings/Call/ — Alternative path on some models of Redmi Note and Poco
- 📁 /storage/emulated/0/Download/CallRecordings/ — if the records were saved through the Records app (Recorder)
Files usually have a format.m4a or.amr and named by template: Call_[date [time] [number] [number].m4a. For example: Call_20260515_143022_+79123456789.m4a. To see these folders, you’ll need any file manager – Xiaomi’s standard Files or a third-party Solid Explorer, FX File Manager).
If the folder is not in the specified paths, check the settings of the Phone application:
- Open the phone application (pipe icon).
- Press three points (⋮) top-right → «Settings».
- Go to the section "Recording conversations" (or "Call Recording" in English firmware).
- See the “Save Place” item – the user path may be indicated here.
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If the call recording is disabled in the settings, but the files continue to appear - check the permissions for the Phone application in Settings → Annexes → Permit management → Microphone.
Why Call Records Can Disappear and How to Find Them
Sometimes users are faced with a situation where the records are allegedly not saved, the reasons can be different:
- 🔍 Files are hidden by the system: in some versions MIUI folder call_rec To see it, in the file manager, enable the display of hidden files (in Solid Explorer: ⋮ → Settings → Show hidden files).
- 📱 Records are retained on SD-map: If external storage is specified in the settings, look for files along the way /storage/[SD-card-ID]/MIUI/sound_recorder/.
- 🚫 Limitations MIUI: On some models (e.g. Xiaomi 13 Pro for the European market), call recording is blocked at the firmware level due to privacy laws.
- 🔄 Autoclean: The Phone app settings may enable the option to delete old records (e.g. after 30 days).
If you are sure that the records were, but they are not in the standard folders, try searching throughout the device:
- Open the file manager.
- In the search bar, enter.m4a or.amr (with a dot and an asterisk).
- If there are no results, try it. call_* or record_*.
Critical nuance: on smartphones with MIUI Global (European/Indian firmware) call recording can be disabled by default due to local laws. MIUI China or use third-party applications.
How to transfer call records to your computer or cloud
The records you find can be easily copied to your PC or uploaded to the cloud, and here are the step-by-step instructions for each method:
🖥️ Transfer to the computer through USB
- Connect your smartphone to your PC through USB-cable.
- On your phone, select File Transfer (MTP) mode.
- Open the folder. MIUI/sound_recorder/call_rec/ (or alternative path from the section above).
- Copy the files you want (.m4a or.amr) to your hard drive.
☁️ Download to the cloud (Google Drive, Mi Cloud, Yandex.Disk)
- 📤 Google Drive: Open the app → press «+» → «Download» → Select the record files.
- 📱 Mi Cloud: Go to Settings → Mi Account → Mi Cloud → Backup and select the folder sound_recorder.
- 💻 Yandex.Disk: in the application click «+» → «Download files» → point the way to the record.
📲 Sending via messengers
If you want to share a record quickly, send the file via Telegram, WhatsApp or email:
- Find the file in the conductor.
- Long press. → «Share» → select the messenger.
- In Telegram, you can send a file without compression (select “File” instead of “Audio”).
☑️ Preparation for the transfer of records
| Mode of transfer | Pluses | Cons | Speed. |
|---|---|---|---|
| USB (MTP) | Without loss of quality, a large volume | You need a cable, depending on the speed. USB | ⚡⚡⚡⚡ |
| Google Drive | Access from any device, backup | Volume limit (15 GB free) | ⚡⚡ |
| Mi Cloud | Integration with MIUI, automatic redundancy | 5GB restriction, slow loading | ⚡ |
| Telegram | Fast, no compression (up to 2 GB) | File size limitation | ⚡⚡⚡ |
Third-party Call Recording Apps: Where They Store Files
If Xiaomi’s standard functionality isn’t enough, many install third-party apps to record calls, such as Cube Call Recorder, ACR Call Recorder by Lovekush, which is a program that usually saves files in its folders:
- 🎤 Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CubeCallRecorder/
- 📞 ACR (Another Call Recorder): /storage/emulated/0/ACR/
- 🔊 Call Recorder by Lovekush: /storage/emulated/0/CallRecordings/
- ☁️ Boldbeast Call Recorder: /storage/emulated/0/Boldbeast/ (It requires root for some Xiaomi models)
Features of third-party applications:
- 🔧 They can record both ends of a conversation (unlike the standard Xiaomi app, which sometimes only captures your voice).
- 📡 Often support autoboot to the cloud (Google Drive, Dropbox).
- ⚠️ Additional permissions are required (e.g., access to notifications to record in Android 10)+).
Attention, Xiaomi with Android 12+ and MIUI 13/14 Many third-party recorders have stopped working due to Google restrictions:
- Disable battery optimization for the application.
- Give permission to "Display over other windows".
- Enable "Autostart" in the settings MIUI.
How to get around the limitations of recording Android 12+?
How to Recover Deleted Call Records on Xiaomi
If the records were deleted accidentally, you can try to restore them, and success depends on how long it has been since the deletion and whether the device's memory was used after that.
🔄 Recovery through the basket MIUI
In some versions MIUI (12.5) has a built-in file basket:
- Open the Files app.
- Go to the “Basket” section (dumpster icon).
- Find deleted records (usually with extension.m4a or).
- Select the files → press "Restore».
🛠️ Data recovery programmes
If the cart is empty, use specialized utilities:
- 💻 DiskDigger (there is a version for Android) – scans internal memory for deleted files.
- 📱 EaseUS MobiSaver – Recovers audio files, including call records.
- 🔍 Recuva (for PC) – if the smartphone memory is displayed as a removable disk.
To increase your chances of recovery:
⚠️ Warning: Don't install recovery software on the same partition where the records were stored! This can overwrite deleted data. Use SD-card or connect the smartphone to the PC.
☁️ Recovery from backup
If you have previously created a backup through Mi Cloud or Google Drive:
- For Mi Cloud: Go to Settings → Mi Account → Mi Cloud → Restore and select a backup with the desired date.
- For Google Drive: Open the app → «Backup copies» → Find your Xiaomi backup and recover the data.
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The faster you start recovering from deletion, the better the chances of returning files, and after 1-2 days of active memory use, the data can be overwritten irrevocably.
Root access: how to find records in system partitions
On some Xiaomi models (especially custom firmware or modified versions) MIUI) Call records can be stored in secure memory areas that are not accessible without root permissions. If you can't find files in standard folders, try the following paths (root or root required). ADB):
- 🔐 /data/user_de/0/com.android.providers.media/documents/ — This can be used to store metadata of records.
- 📂 /data/media/0/MIUI/sound_recorder/ — alternative path to the system folder.
- 🔧 /data/data/com.android.phone/files/ — Sometimes records are saved in the data of the application "Phone».
To access these folders:
- Install Root Explorer or FX File Manager with root support.
- Give the application super-user rights (via Magisk or SuperSU).
- Follow one of these paths and copy the files to a safe location.
Warning:
⚠️ Attention: Inept use of root rights can lead to system failure or data loss.Before working with system partitions, create a full backup through TWRP Or OrangeFox Recovery.
If you don’t have root, you have access to it. ADB, You can try to pull files through the command:
adb pull /data/media/0/MIUI/sound_recorder/call_rec/ C:\Xiaomi_Calls\(substitute C:\Xiaomi_Calls\ on the right path on your PC).
Automatically save records to the cloud
So to keep the call records, set them up to the cloud automatically, and you can do this through standard tools. MIUI, and through third-party applications.
📱 Through Mi Cloud (for Xiaomi firmware)
- Open the Settings. → Mi Account → Mi Cloud.
- Enable "Multimedia Synchronization."
- Go to “Sync Settings” and add a folder sound_recorder synchronized data list.
- Install “Shopping over Wi-Fi” to avoid wasting mobile traffic.
☁️ Using Google Drive (Universal Way)
Use the AutoSync for Google Drive app:
- Install AutoSync from Google Play.
- In the settings, specify the folder /MIUI/sound_recorder/call_rec/ source.
- Select the target folder in Google Drive.
- Set up a synchronization schedule (for example, once a day).
🤖 Tasker (for advanced users)
Tasker can create a task that will automatically copy new records to the cloud.
- Create a profile with the condition “File created” and specify the path /MIUI/sound_recorder/call_rec/*.m4a.
- Add the “Download File” action to Google Drive or Dropbox.
- Set up a trigger for the “New File” event.
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To save space in the cloud, enable recording compression in the settings of the Phone application: Settings → Recording of conversations → Recording quality → "This will reduce the size of files by 2-3 times without significant loss of quality.