Where Xiaomi Stores Phone Records: All Ways to Find and Save Phone Calls

Have you turned on a call recording on Xiaomi but can’t find the file? or accidentally deleted an important audio recording and want to restore it? In this article, we’ll look at all possible call recording locations on Xiaomi smartphones (including Redmi, POCO and Black Shark models), and how to transfer, reserve and protect them from loss.

The process depends on the version of MIUI (12 to 15), the device model and the way you write: built-in function, through the application Record calls or third-party programs. We will consider all options from standard paths in the memory of the phone to hidden system folders, where files are saved when you write automatically.

Important: If you use a dual-sim smartphone (such as the Xiaomi 13 Pro or Redmi Note 12), the records can be stored in different folders for each device. SIM-And on some firmware (especially global ones), the recording function is completely disabled by default, and you have to manually activate it.

1. Standard place to store call records on Xiaomi

By default, record files are stored in the phone’s internal memory along the way:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Alternatively (for new versions of MIUI 14-15):

/storage/emulated/0/Recordings/CallRecord/

The files are.m4a or.amr and are named by the template:

• 📞 Incoming_[number]_YYYYMMDD_HHMMSS.m4a — call-in;
• 📱 Outgoing_[number]_YYYYMMDD_HHMMSS.m4a — challenge;
• 🔄 Missed_[number]_YYYYMMDD_HHMMSS.amr — omitted (if the record of missed is included).

To see the folder:

1. Open the Files app (yellow folder icon).
2. Go to the Category tab → Audio.
3. In the list, find the CallRecord folder or sound_recorder.

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If you don't have a folder, check if the recording is enabled in the phone settings: Settings → Apps → Permissions → Call Record. On some firmware, the function is hidden and requires activation via ##4636## (engineering menu).

2. Where to look for records if the folder is empty?

If there are no files in the standard folder, the reasons may be as follows:

On smartphones with MIUI for the European Region (EEA), call recording is often blocked under the GDPR. To unlock, install Global or Russian firmware via Fastboot.

If you have used the Google Phone app (installed on some POCO models), the records are stored here:

/storage/emulated/0/Android/data/com.google.android.dialer/files/CallRecordings/

3. How to find records through the Call Record application

Most Xiaomi smartphones (except for EU models) have a Call Record (a microphone icon on a red background) system application that allows you to not only manage the recording, but also view all the saved files:

1. Open the Call Record application.
2. Go to the History tab (bottom of the screen).
3. Click on the desired entry → More → Open the folder.

If no annex is available:

• 🔍 Check the Hidden Apps folder in the menu (swipe up the home screen) → Settings → Hidden applications).
• 📥 Install it manually from the archive APK (For example, with APKMirror, search for Miui Call Recorder).
• 🔧 Activate through ADB (for advanced users):

adb shell pm enable com.android.incallui/.CallRecorderActivity

Give permission to write to Settings → Applications → Call Record → Permissions|

Make sure that auto-record is enabled in the application settings |

Check the space available on your phone (needs at least 500MB) |

Restart your phone after changing your settings-->

4. Alternative Storage Places: Cloud and Third Party Applications

If you use third-party recording software (such as Cube ACR, Call Recorder, or Boldbeast), the files may be stored in other folders:

Some applications (such as Cube ACR) can save records to the cloud:

• 🌥️ Google Drive – CallRecordings folder;
• 📤 Dropbox — Apps/Cube Call Recorder/;
• ☁️ OneDrive — Recordings/.

⚠️ Note: Google Play apps may not work on Xiaomi MIUI 14+ Due to the limitations of Android 13+. Use versions from official developer sites (e.g. Boldbeast).

5 How to Recover Deleted Call Records

If you accidentally delete a post, try the following methods:

1. Check the Recycle Bin in the Files app (Bin tab, files are stored for 30 days).
2. Use Recovery Programs: 📱 DiskDigger (for Android); 💻 Recuva or EaseUS (if you connect your phone to your PC).
3. Check backups: 🔄 B Settings → Google → Backup; 📱 In Mi Cloud (if synchronization was enabled).

To recover via DiskDigger:

1. Install the app from Google Play.
2. Select Full Scan (root rights required).
3. Filter the results by expanding.m4a or.amr.
4. Save the files found to a safe place.

⚠️ Note: Do not save recovered files back to the phone's internal memory - this can overwrite the remaining data. SD-map.

6 How to transfer the recordings to another phone or PC

To keep your records in a safe place, use one of the following methods:

• 📲 Through cable. USB: Connect your phone to your PC. Select File Transfer Mode (MTP). Copy the CallRecord folder to your computer.

Through the cloud

• Upload files to Google Drive, Yandex Drive or Mi Cloud.
• Use the Files app → highlight records → Share → Save to the cloud.

Through messengers

• Send your posts to Telegram (without size restrictions).
• Use WhatsApp or Viber (100-200MB limit).

For automatic synchronization:

1. Install FolderSync or Syncthing from Google Play.
2. Set up /Recordings/CallRecord/ folder sync with cloud storage.
3. Turn on autoboot when connecting to Wi-Fi.

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The best way to protect records is to automatically upload to the cloud, and set up sync immediately after the first record to avoid data loss.

7.Why records are not saved and how to fix it

If the records are not saved, check the following points:

• 🔕 No permission to write: Go to Settings → Annexes → Call recordings → Permits and turn on: 🎤 Microphone; 📁 Warehouse; 📞 Telephone (to access calls).
• 📵 Firmware limitations: On MIUI EEA (Europe) call recording blocked. Solutions: Install Global or Russian firmware via Fastboot. Use third-party applications (e.g. Boldbeast with Record Mode settings) = 1).
• 🔋 Memory Lack: Clear space in Settings → Storage (needs at least 1 GB of free space).

If the problem remains:

1. Reboot the phone.
2. Clear the cache of the Call Record application in Settings → Apps → Storage → Clear the cache.
3. Update the firmware to the latest version of MIUI.

FAQ: Frequent questions about recording calls on Xiaomi