You might want to restore an important dialogue, transfer files to another medium, or just understand how the storage system works on this smartphone. Unlike current models, the Redmi 5 (released in 2017) has its own peculiarities in organizing the file structure, which can complicate the search.
In this article, weโll look at all possible storage locations, from standard folders to hidden system directories, and how to extract files without losing quality, even if they donโt show up in the gallery. Youโll learn which apps automatically save conversations, how to turn on call recording (if the feature is disabled), and what to do if the Suddenly files disappear after the MIUI update.
We will pay special attention to alternative search methods โ through the file manager, ADB-At the end of this article, you will find answers to common questions, including problems with the file format (.amr,.mp3) Compatibility with other devices.
1. Standard location of call records on Xiaomi Redmi 5
By default, Xiaomi Redmi 5 saves conversation records in one of two folders - depending on which application was used to record.
- ๐ Internal memory: /storage/emulated/0/MIUI/sound_recorder/call_rec/ โ standard folder for records made through a built-in voice recorder or call recording function MIUI.
- ๐ SD-map (if installed): /storage/XXXX-XXXX/MIUI/sound_recorder/call_rec/, where XXXX-XXXX โ unique identifier of memory card.
- ๐ Hidden files: Sometimes records can be stored in a folder /storage/emulated/0/Android/data/com.android.providers.media/, But they're not visible without the inclusion of hidden files.
Important: If you use third-party recording apps (like Cube Call Recorder or CallX), the paths will be different, usually creating their own folders at the root of internal memory or on the back of the back of the back of the back. SD-map, for example:
- ๐ฑ /CallRecordings/ (Cube Call Recorder)
- ๐ฑ /CallX/Records/ (for CallX)
To check these folders, open any file manager (such as Mi File Manager or Solid Explorer) and manually enter the path in the address bar. If the folder does not appear, turn on the hidden files in the manager settings.
2. How to enable call recording if the function is disabled
On Xiaomi Redmi 5, conversation recording can be disabled by default due to regional restrictions or MIUI settings.
- Open the phone application (call).
- Press three points (โฎ) in the upper right corner and select Settings.
- Go to the section Record conversations (on some firmware - Record calls).
- Turn on the Record automatically switch or select Record manually (a button will appear during the call).
If you don't have a Record Conversations menu, your version of MIUI doesn't support the system-level function.
- ๐ง Install a third-party app from Google Play (e.g. Automatic Call Recorder).
- ๐ง Update. MIUI Up to the latest available version for Redmi 5 (maximum โ MIUI 11).
- ๐ง Use it. ADB-command to unlock hidden functions (more in the next section).
๐ก
If recording does not start automatically, check if the application blocks it to save battery (for example, Security or Battery Saver).
3. Search for records via ADB (for power users)
If the records don't show up in file managers, but you're sure they exist, you can try finding them through ADB (Android Debug Bridge), a method that requires connecting your smartphone to your computer and enabling USB Debugging.
Instructions:
- Turn on Developer Mode on Redmi 5: Go to Settings โ About Phone and click on MIUI Version 7 times.
- Return to Settings โ Additional โ For developers and activate Debugging over USB.
- Connect your phone to your PC, install ADB Tools, and execute the command:
adb shell ls /storage/emulated/0/MIUI/sound_recorder/call_rec/If the folder exists but is empty, try searching in other directories:
adb shell find /storage/ -name ".amr" -o -name ".mp3"This command will find all files with the.amr (standard format for MIUI recordings) and.mp3 extensions (used by some third-party applications).
What if ADB canโt find the files?
4.Why records may disappear and how to recover them
Xiaomi Redmi 5 users often face the problem of suddenly disappearing records.
| Reason. | How to prevent | Recovery method |
|---|---|---|
| Cleaning the cache of the โPhoneโ application | Do not manually clean the cache through Settings โ Apps. | You canโt restore it, but you can enable auto-save in the cloud. |
| Update MIUI without backup | Before updating, copy the folder call_rec PC-only. | Use DiskDigger or Recuva to scan your memory. |
| Reset to factory settings | Keep the notes on. SD-map or cloud in advance. | Recovery is possible only through specialized utilities (for example, EaseUS MobiSaver). |
| Damage to the file system | Avoid extraction SD-card-writing. | Connect your phone to your PC and start chkdsk (for Windows). |
If the records are missing after the firmware update, try the following:
- Check the /storage/emulated/0/MIUI/backup/AllBackup/ folder โ sometimes MIUI saves backups before updating.
- Use Google Drive or Mi Cloud: It is possible that the records were automatically uploaded to the cloud.
- Install a data recovery application (such as Dumpster) if it was activated before being deleted.
๐ก
The most common reason for loss of records is to clear the cache of the system application Phone. Always back up important files!
5. How to transfer recordings to another medium
To save the conversation records on Redmi 5 and transfer them to your PC, flash drive, or cloud, follow this instruction:
Enable the display of hidden files in the file manager
Connect. SD-map USB-storage device (if necessary)
Make sure there is enough space on the target medium
Close all applications that can block files (e.g. players)
-->
Modes of transfer:
- ๐ฅ๏ธ On the computer: Connect Redmi 5 PC-only USB-Cable. Select file transfer mode (MTP) In the notification on your phone. Open the folder. MIUI/sound_recorder/call_rec/ And copy the files to the hard drive.
- โ๏ธ Install Google Drive or Mi Cloud. upload files manually or set up automatic folder sync call_rec.
Nana SD-map:
- Open the file manager, find the records.
- Select files, click Move and select SD-map.
When choosing a third-party application, pay attention to:
- ๐ Privacy Policy โ Some programs send data to servers.
- ๐ก Possibility to work MIUI โ Not all apps work correctly with the shell Xiaomi.
โ ๏ธ Warning: Cleaning up the phone app will delete all call history and stored records. Make sure to back up before doing so!