Where to look for phone records on Xiaomi Redmi Note 10: all ways

You try to find conversation records on the Xiaomi Redmi Note 10 but don't know where to look? You may have turned on call recording but can't find the files you saved. Or you want to make sure your conversations aren't recorded without your knowledge. In this article, we'll look at all the possible storage locations, including hidden folders and system directories, and explain why files can sometimes disappear and how to recover them.

The Redmi Note 10 (codename mojito) is based on Xiaomi’s MIUI, a proprietary shell that has its own features in the organization of the file system. Unlike “pure” Android, call records can be stored in non-obvious places, and their availability depends on the firmware version, regional settings and even installed applications. For example, in some versions of MIUI 12-14, the recording of calls is disabled by default due to legal restrictions in certain countries.

Before you start searching, check if the recording was activated at all. To do this, open the Phone app, click on the three dots in the upper right corner and select Settings → Record conversations. If the option is turned off, all conversations could simply not be saved. If the recording was enabled but there are no files, read on.

1. Standard place of storage of records in MIUI

Xiaomi Redmi Note by default 10 Stores the conversation records in the folder MIUI/sound_recorder/call_rec But the path may vary depending on the firmware version:

1. Open the Files app (an icon with a yellow folder).
2. Go to the Category tab → Audio.
3. Scroll down and find the folder. call_rec (CallRecord in older versions MIUI).
4. If there is no folder, use the search for the keyword call.

Record files are usually.amr or.mp3 and named by pattern: Recording_YYYYMMDD_HHMMSS.amr. For example, the Record_20260515_143022.amr — This is a record from 15 may 2026 yearly 14:30:22.

⚠️ Note: In some regions (e.g. EU countries), call recording is disabled by default due to privacy laws. call_rec, The function may not be activated.

If the folder is empty but you're sure it was, check the Recycle Bin in the Files app. MIUI automatically moves deleted files there for 30 days.

1. Open the Files → Recycle Bin.
2. Filter it by audio type.
3. Find files with a creation date corresponding to the time of the conversation.

2. Alternative folders for records (if the standard path does not work)

If call_rec There's nothing, the records could have been saved elsewhere. 10:

To see hidden system folders (such as Android/data), turn on the display of hidden files:

1. Open the files. → Settings (⚙️) → Show hidden files.
2. Go to the root directory of internal memory (/storage/emulated/0/).
3. Manually check the folders from the table above.

Important: If you used a third-party application to write (such as ACR or Boldbeast), files can be stored in its own folder inside /Android/data/. To access them, root access or a PC connection may be required.

Open the folder. MIUI/sound_recorder/call_rec

Check CallRecord at the root of the memory

Enable the display of hidden files

Search by keyword call or record

View the basket in the Files app

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3. How to turn on call recording if it is disabled

If you can't find the recording, it's probably not activated. In MIUI, the call recording setting is hidden deep in the menu. Here's how to turn it on:

1. Open the Phone app.
2. Press three points (⋮) in the upper right corner and select Settings.
3. Go to the Record of conversations (in some versions – Additional → Record of calls).
4. Activate the call recorder switch.
5. Select Record Mode: All calls are recorded automatically. Only those selected must be manually pressed on the recording button during a conversation. Only numbers from contacts are recorded conversations only with saved contacts.

After activating the first record, check the folder call_rec — If the recording option is not in the settings, it could mean:

• 📱 Your version. MIUI does not support recording (relevant to European firmware).
• 🔒 The function is blocked by the carrier (for example, in some countries, recording calls is prohibited by law).
• 🛠️ Firmware update required (check in Settings) → The phone. → Updating the system).

⚠️ Note: Redmi Note 10 with firmware for India or China has unlimited call recording (MIUI EU), The solution is to install global or Indian firmware (but this voids the warranty!).

4. Search for records via PC (if not visible on the phone)

Sometimes the records files exist, but they don't show up in the phone's conductor because of MIUI failures, and then you can connect to your computer.

1. Connect the Redmi Note 10 to the PC via USB-cable.
2. On your phone, select File Transfer (or MTP) mode.
3. Open this computer on your PC and find the Redmi Note 10 device.
4. Go to the Internal Storage folder.
5. Use search by keywords: call_rec,.amr,.mp3.

If files are found but are not played on your phone, try:

• 🎧 Transfer them to the PC and open them through VLC Player or Audacity.
• 🔄 Rename the extension from.amr to.mp3 (sometimes).
• 📱 Install a third-party player on the phone, for example MX Player.

If you connect to a PC folder call_rec It was empty, but you're sure the records were, check it out:

• 🗑️ The basket on the phone (as described above).
• 🔍 Cloud storage (e.g. Google Drive or Mi Cloud) if sync was enabled.
• 🛠️ folder DCIM/.thumbnails — Sometimes the records are mistakenly saved there.

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If the entries are not playing on your phone, try converting them to.mp3 via Online-Convert.This often solves the codec problem.

5. Recovering Deleted Records of Conversations

If the records have been deleted, you can try to restore them using specialized programs.

• 📱 DiskDigger (for Android) – scans internal memory for deleted files.
• 💻 Recuva or EaseUS Data Recovery (for PC) – require a phone connection in mode MTP.
• 🔍 GT Recovery (for Android) – specializes in recovering audio files.

Step-by-step instructions for DiskDigger:

1. Install DiskDigger from Google Play.
2. Start the app and select Basic scan (free version).
3. Check the file types: Audio (audio).
4. Click Start basic photo scan (despite the name, it searches for audio).
5. After scanning, find files with the.amr or.mp3 extension and save them.

The chances of recovery depend on how long it has been since the deletion and how much memory the phone has been using, and if the files were deleted long ago, they could be overwritten by the new data.

⚠️ Warning: Do not install recovery software on the same memory where records were stored! This reduces the chances of success. Use a memory card or other phone.

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The faster you start recovering from deletion, the better the chances of returning files, optimally within 24 hours.

6. Third-party recording applications and their files

If you don't like the standard MIUI entry (or doesn't work), you can use third-party apps.

When using third-party applications, consider:

• 🔒 Some programs require permission to record sound (configure Settings). → Annexes → Permits).
• 📡 To record incoming calls, you may need to turn off VoLTE (in the settings) SIM-map).
• 🛡️ In European firmware, third-party applications can also be blocked.

If you have installed one of these applications but the records are not saved, check:

1. Permits to access microphone and storage.
2. Application settings (sometimes you need to manually specify a folder to save).
3. Updates available (in Google Play).

7.Why records may be missing and how to fix it

Redmi Note 10 users often face a problem when records suddenly disappear. Here are the main reasons and solutions:

• 🗑️ Autocleaning: MIUI It can automatically delete old records. Check the settings in the files. → Settings → Autocleaning.
• 🔄 Resetting: After resetting to factory folder settings call_rec Solution: Regularly copy the records on the PC.
• 📵 File system error: If the phone is not properly turned off, files may be corrupted. Use DiskDigger to recover.
• 🔒 Firmware restrictions: In European versions MIUI The records can be deleted in a day. The solution is to install global firmware.
• 📱 Conflict with other applications: Antiviruses or SEOs (such as Clean Master) can delete records. call_rec excepted.

If the records are missing regularly, try:

1. Turn off automatic cleaning in Settings → Storage → Free up space.
2. Transfer the records to the memory card (if it is installed).
3. Use a third-party application with a cloud backup (such as Cube Call Recorder).

8 Legal aspects of call recording

Before recording conversations, read the laws of your country. Most regions have the following rules:

• 🇷🇺 Russia: Recording of a conversation is allowed if you are a participant (Article 23 of the Constitution of the Russian Federation), however, distribution of the recording without the consent of the interlocutor is prohibited.
• 🇪🇺 European Union: Most countries require consent from both parties (GDPR).
• 🇺🇸 In some states (for example, California) the consent of all participants in the conversation is also required.
• 🇨🇳 China: Recording permitted, but storage and distribution regulated by cybersecurity law.

If you are recording conversations for business correspondence or litigation, make sure that:

• You have warned the interlocutor about the recording (orally or in SMS).
• Files are stored in a secure location (not in the cloud!).
• You do not distribute the records to third parties without consent.

⚠️ Note: In some countries (e.g. Germany or France), illegal recording of conversations can result in fines of up to several thousand euros.

Frequently Asked Questions (FAQ)