Where to look for phone records on Xiaomi: all methods and hidden folders

Have you been searching for an important conversation record on your Xiaomi, but you can't find it? Or do you want to know where the audio files of calls on Redmi, POCO or Mi smartphones are stored? In this article, we'll look at all possible storage locations, including system folders, cloud services and third-party applications, and explain why records sometimes disappear and how to restore them.

Xiaomi smartphones don't automatically record all calls by default, you need to enable it manually. But even if you activate the record, files can hide in non-obvious places. For example, depending on the version of MIUI and the phone model, the path to the record folder may differ, and some applications (like Google Phone or Truecaller) store audio in their own directories.

In this instruction you will find:

• 📁 Standard folders for call records in MIUI 12/13/14 HyperOS
• 🔍 How to find records through the built-in File Manager and third-party guides
• ☁️ Where to look for records in cloud services (Mi Cloud, Google Drive)
• 🔄 Recovery of Deleted Records (including Adb Commands)
• ⚙️ Why records may not be saved and how to fix it

1. Standard storage location for MIUI and HyperOS records

If you use the standard Phone app (com.android.dialer) on Xiaomi, the default call records are saved in one of the following folders:

To open these folders:

1. Launch the File Manager application** (Blue folder icon).
2. Go to Categories → Audio or Internal Storage.
3. Manually scroll to MIUI, Recordings or Android/media folder.

Important: On some models (e.g. Redmi Note 10 Pro or POCO X3 Pro), records can be stored in /storage/emulated/0/CallRecords/. If there is no standard path, check this option.

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If the folder with records is empty, but you have exactly turned on the call record, try searching for files by extension: in the search bar for File Manager, type.amr or.m4a.

2. How to find records through the application "Phone"

The easiest way to listen to or download the recordings is through the Phone app itself:

1. Open the phone application** (green handset).
2. Go to the magazine tab (clock icon).
3. Find the desired call in the list with the note Recorded (mic icon).
4. Slip on the record → select Play or Share (to save the file to another location).

If there is no record in the log, but you are sure that the conversation was maintained:

• 🔄 Check if the recording function is disabled in the settings: Phone → ⚙️ Settings → Recording calls.
• 📱 Make sure you don’t use a third-party app to make calls (like Truecaller or Google Phone – they have their own folders for records).
• 🗃️ Maybe the files are hidden. Turn on the hidden folder in File Manager»: ⚙️ Settings → Show hidden files.

3. Search for records in cloud services

If your Xiaomi enabled sync with Mi Cloud or Google Drive, the records could automatically be uploaded to the cloud.

Mi Cloud (for Xiaomi users)

Call records are synced to Mi Cloud only if:

• 🔄 Settings option enabled → Xiaomi account → Mi Cloud → Synchronization → Call records.
• 📱 Phone tied to Xiaomi account.
• ☁️ Free space in the cloud (free 5 GB).

To check the entries in Mi Cloud:

1. Open i.mi.com in your browser and log in.
2. Go to the Devices section → [Your phone] → Backup copies.
3. Check the latest backup: the records may be in an archive called com.android.dialer.

3.2 Google Drive (if Google Phone was used)

If you installed Google Phone (Google’s Phone app), the recordings could be downloaded to Google Drive:

1. Open drive.google.com.
2. In the search box, type:audio "call recording".
3. Check the Call Recordings folder (created automatically).

Note: Since 2023, Google has restricted automatic downloading of call records to Drive. If there are no files, check the settings of Google’s Phone app: Settings → Call Recording → Saving records.

4.Where to look for records if third-party applications were used

Many Xiaomi users install alternative calling apps, such as:

• 📞 Google Phone (Folder: /storage/emulated/0/Android/media/com.google.android.dialer/recordings/)
• 🔍 Truecaller (daddy: /storage/emulated/0/Truecaller/Recordings/)
• 📱 Call Recorder – ACR (folder: /storage/emulated/0/ACR/)
• 🎧 Cube Call Recorder (Folder: /storage/emulated/0/CubeBackups/)

If you don’t remember which app you used:

1. Open File Manager** and search for.amr,.mp3 or *.m4a.

5. Recovering deleted call records

If the records are missing or deleted, you can try to recover them.

5.1. Through the File Manager basket

MIUI 12+ and HyperOS have a built-in recycle bin where files are stored for up to 30 days:

1. Open the File Manager** → Recycle Bin.

5.2. with ADB (for power users)

If files were permanently deleted but not overwritten, you can try extracting them via adb:

adb shell


su




cd /data/data/com.android.dialer/files/CallRecordings/




ls -la

If the folder exists, copy the files to the PC:

adb pull /data/data/com.android.dialer/files/CallRecordings/ C:\CallBackups\

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To work with adb on the phone, USB debugging and superuser permission (root) must be enabled. Without root, access to /data/data/ will be restricted!

5.3. Recovery programs (without root)

If adb doesn’t help, try the file recovery tools:

• 📱 Recuva (requires a phone connection to a PC)

Importantly, the less you use your phone after deleting the records, the better the chances of recovery, and the new data can overwrite deleted files.

6.Why records are not saved and how to fix it

If you have enabled a call record but the files do not appear, the reasons may be as follows:

If none of these methods helped, check:

• 📵 Are there legal restrictions on recording calls in your region (some countries prohibit this in some countries).
• 🔧 Is the recording function disabled in the settings SIM-maps: Settings → SIM-maps and mobile networks → [Yours. SIM] → Additionally. → Recording calls.
• 📲 Is there a custom firmware on the phone (for example, LineageOS or Pixel Experience), where the record may not work.

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On some Xiaomi models (such as the Redmi Note 12), call recording is blocked because of Google's policy: The solution is to install Google Phone from APK and use it instead of the standard app.

7 How to transfer the recordings to another phone or PC

If you need to save records for a long time or transfer them to another device, use these methods:

7.1. via USB cable

1. Connect your phone to your PC via USB (select File Transfer Mode).
2. Open the folder with records (see section 1).
3. Copy files to your computer (we recommend creating a separate folder, for example, Xiaomi_Call_Records).

7.2. Through the cloud or messenger

• ☁️ Upload files to Google Drive, Dropbox or Mi Cloud.
• 📤 Send your posts to Telegram (no size limits) or WhatsApp (up to 2 GB).
• 🔗 Create a link to download through services like WeTransfer.

Automatic synchronization

To automatically copy the data to the cloud:

1. Create a task: “When you create a new file in the /Recordings/Call/ folder, upload it to Google Drive.”

Tip: Rename the records files before the penos so that they can be more easily identified, for example, add the date and name of the person who is the person who is the person who is the person who is the person who is the person who is the person who is the person who is the person who is the person who is the person who is the person who is the person who you are: 2026-05-15_Ivan Petrov.amr.

FAQ: Frequent questions about Xiaomi call records