Where to look for phone records on Xiaomi Redmi 9 Pro: a complete guide with hidden folders and recovery

Have you been searching for an important phone call record on Xiaomi Redmi 9 Pro but can't find it? Or are you just planning to turn on the record feature but don't know where the files are saved? This is a problem that many Xiaomi smartphone owners are familiar with - standard folders are often hidden, and the recording settings are hidden in non-obvious menus.

In this article, we’ll take a look at all possible locations for Redmi 9 Pro records (including system folders and cloud services), show you how to enable autorecord calls, and explain what to do if the Suddenly files are gone, and learn about the hidden features of MIUI that affect conversation retention, and how to get around the limitations of the operating system.

Important: on Redmi 9 Pro, call recording can work differently depending on the MIUI version (global, Chinese, European) and regional restrictions.

1. Standard location for call records on Redmi 9 Pro

By default, the Phone (or Calls) app on MIUI saves the records in a hidden folder of internal memory.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To see this folder:

• 📁 Open any file manager (such as Xiaomi’s Files or Solid Explorer).
• 🔍 Enable the display of hidden folders in the manager settings (usually in the menu) ⋮ → Settings → Show hidden files).
• 📂 Click on the path above, where you will find files in.amr or.mp3 name-named rec_20260515_143022.call.

It's important if the folder call_rec empty, check it out:

⚠️ Note: On some versions MIUI 12.5+ Records can be saved to the Mi Cloud automatically if sync is enabled.

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If you can’t see the MIUI folder, try connecting your phone to your PC via USB in file transfer mode (MTP) – sometimes Windows displays hidden directories better than mobile managers.

2. Cloud Storage: How to Find Records in Mi Cloud

Xiaomi automatically syncs call records to the Mi Cloud if the option is enabled.

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Scroll down to the Synchronization section and check if the Call Record switch is on.
3. If the option is active, go to i.mi.com, log in and select Call Records from the menu.

Please note:

• 🌍 The records in the cloud are only stored for 30 days (at a free rate), after which they are deleted automatically.
• 🔒 If you are not logged in to Mi Cloud, sync will not work.
• 📱 On some firmware (e.g. Chinese) cloud storage of records is disabled by default due to local laws.

3. How to enable call recording if the function is disabled

On Redmi 9 Pro, conversation recordings can be blocked by default, especially on global firmware due to legal restrictions.

Method 1. Through the settings of the "Phone" application:

1. Open the phone application (pipe icon).
2. Press on. ⋮ → Settings → Recording calls.
3. Enable Auto Record option and select modes: 📞 All calls (incoming and outgoing); 🔢 Only selected contacts; 🚫 Prohibited numbers (exceptions).

Method 2. Through the engineering menu (if the standard method does not work):

##4636##

From the menu that opens, select Phone Information → Menu → Recording settings. You can force the function to be enabled if it is blocked by the operator.

Is auto-recording enabled in the settings of the "Phone" app |

Is there enough space on the internal drive (minimum 500 MB)|

Sync with Mi Cloud (if necessary)|

Are regional restrictions checked (on some firmwares, the record is blocked)-->

4. Alternative recording methods: third-party applications

If the standard recording function doesn't work or doesn't work, you can use third-party apps.The best options for Redmi 9 Pro are:

Important: On Android 10+ (including MIUI 12+), third-party apps may not record the voice of the interlocutor due to Google restrictions, in which case only root or special firmware will help.

5. Where did the records go? Causes of disappearance and restoration

If the call records suddenly disappeared, the reasons may be as follows:

• 🧹 Clearing the cache of the Phone or Calls app (will delete all local records!).
• 🔄 Resetting phone settings to factory.
• 📱 Update MIUI — sometimes resets the recording settings.
• 🗑️ Autoclean – Automatic deletion of old files can be enabled in storage settings.
• 🛠️ Damage to files due to file system errors.

How to recover deleted records:

1. Check the Recycle Bin in file managers (for example, Mi File Manager has a Recycle Bin section where files are stored for 15 days).
2. Use recovery programs: DiskDigger (for Android, does not require root); Recuva (if you connect your phone to your PC in drive mode).

Check backups.

Mi Cloud

⚠️ Note: If you have already written new files after deleting the records, the chances of recovery drop dramatically – the data may have been overwritten.

6. Hidden MIUI settings: how to manage call recording as a pro

Redmi 9 Pro has hidden options that allow you to flexibly configure the recording.

• 🔇 Turn off the recording notification (so that the interlocutor does not hear the voice alert). To do this, in the engineering menu (#4636##), select Record Settings. → Notification → Off.
• 📁 Change the save folder. It's the default. /MIUI/sound_recorder/, But you can redirect the records to SD-map by editing the build.prop file (root required).
• 🔄 Set up auto-delete old records. → Warehouse → Autocleaning can eliminate folder call_rec self-clean.

For power users: If you're willing to take a chance, you can edit system files for advanced record management. For example, in /system/csc/others.xml (available only from root), you can change the settings:

<CscFeature_VoiceCall_ConfigRecording>true</CscFeature_VoiceCall_ConfigRecording>

This will force the recording to be turned on even on firmware where it is blocked.

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On Redmi 9 Pro with global firmware, call recording is often blocked at the system level. The only workarounds are using third-party root-rights apps or rolling back to an earlier version of MIUI.

7. Legal nuances: can calls be recorded legally?

Before you turn on the recording of conversations, make sure that it does not violate local law.

• 🇷🇺 Russia: Recording of conversation is allowed only with the notification of the interlocutor (Article 23 of the Constitution of the Russian Federation on the right to secrecy of correspondence).
• 🇺🇦 Ukraine: Calls for personal use can be recorded, but distribution without consent is prohibited.
• 🇪🇺 EU (GDPR): The explicit consent of both participants in the conversation is required.
• 🇺🇸 United States: Laws vary by state, and in most cases, one-party consent is sufficient).

The Redmi 9 Pro has a voice recording alert ("Conversation is recorded") on it by default, and you can only turn it off via the engineering menu, but this can have legal consequences.

If you are recording conversations for work (such as interviews or talks), you must:

• 📝 Get the written consent of the interlocutor.
• 🎤 Use a voice recorder with explicit notification (e.g., Olympus Sonority).
• 🔒 Keep records in a secure form (encryption, password to the folder).

Frequent Questions (FAQ)