Where in Xiaomi Redmi Note 5 store conversation records: all ways to find and save

Why recordings of conversations disappear from the screen – and where to look for them

You turned on a recording of an important conversation on the Xiaomi Redmi Note 5, but after the call was completed, the file seemed to disappear? This is a typical situation for devices on MIUI - the record is saved, but does not always appear in the gallery or standard player.

In this article, we’ll look at all the possible locations for Redmi Note 5 conversation records, from system directories to cloud services, how to find files manually through the file manager, why they might not appear in the library, and how to prevent them from being accidentally deleted, and focus on hidden MIUI folders that are not visible without displaying system files.

Important: If you used third-party recording apps (like Cube Call Recorder or ACR), the search algorithm will be different – we’ll talk about this in a separate section.

1. Standard storage location: MIUI Sound Recorder folder

If you recorded a conversation through the built-in MIUI voice recorder (the microphone icon in the app menu), the default files are saved here:

/storage/emulated/0/MIUI/sound_recorder/

To get there:

1. Open any file manager (such as Google Files or Mi File Manager).
2. Go to the root directory of internal memory (/storage/emulated/0/).
3. Find the file. MIUI, And it's got a subfolder. sound_recorder.

The files here are.amr or.mp3 and are named by date (e.g, 20260515_143022.amr). If the folder is empty, check it out:

• 🔍 Settings of the recorder: you may have changed the way of saving manually.
• 🗑️ Recycle Bin: In Mi File Manager, deleted files are stored for 30 days.
• 📱 Permissions: The application may not have access to memory (check Settings) → Annexes → Dictaphone → Permits).

⚠️ Note: If you have updated the Redmi Note 5 before MIUI 12+, could have changed /storage/emulated/0/Recordings/. Check both directories.

2. Call Recorder Recordings: Where to Find Files

Many users install third-party applications to record calls, such as Cube Call Recorder or Automatic Call Recorder (ACR), which save files in their folders:

If the folder is not in the root directory, try:

1. Open the app itself and find the Records or History section – there’s usually an Open folder button.
2. Enable the display of hidden files in the file manager (in Mi File Manager: ⋮ → Settings → Show hidden files).

Problem: After the Android 10+ update, many apps lost access to call recording due to Google restrictions. If your Redmi Note 5 upgraded to MIUI 12/13 based on Android 10+, the recording may not work at all - you will need to manually enable special permissions through ADB.

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If recording is interrupted after 30 seconds, check the battery saving settings: add the recorder app to exceptions (Settings → Battery → Battery Optimization).

MIUI system folders: where hidden files

Xiaomi uses several hidden directories for service data, including conversation records, which are not displayed by default, but can be stored in:

• 📁 Backup copies of records (if automatic saving is enabled).
• 🔄 Temporary files that have not been processed by the system.
• 📱 Application cache where duplicates sometimes remain.

Check the following paths (requires root or a file manager with superuser rights, such as Root Explorer):

/data/data/com.android.providers.media/databases/


/data/media/0/MIUI/sound_recorder/backups/




/data/user_de/0/com.miui.voicerecord/files/

How to access:

1. Install the Mi Unlock Tool and unlock the bootloader (instructions on the official Xiaomi website).
2. Please use Magisk to obtain root rights.
3. Use Root Explorer or Adb Shell to navigate through your system folders.

⚠️ Note: Delete or modify files in /data/data/ It can cause applications to crash.We recommend that you first create a backup copy through TWRP or Mi PC Suite.

4. Cloud Storage: How to Find Records in Mi Cloud and Google Drive

If your Redmi Note 5 is synced to Mi Cloud or Google Drive, the recordings could be automatically downloaded there.

Mi Cloud (Xiaomi Cloud)

Records are saved here if Autosynchronization is enabled in the voice recorder settings:

1. Go to i.mi.com and log in.
2. Open the Notes and Sounds section or Files.
3. Look for the Call Recordings or Voice folder.

Google Drive

Some apps (such as Cube Call Recorder) integrate with Google Drive:

1. Open drive.google.com.
2. In the search box, type:audio.
3. Check out CallRecordings or MiUI Backups folders.

If there are no files, but you are sure that sync has been enabled:

• 🔄 Check the cloud storage bin (files are stored there for up to 60 days).
• 📅 Check the date of the record – it is possible that the files were archived in old backups.
• 📱 In your phone settings go to Accounts → Mi Cloud → Sync and make sure that the Sound and Records option is active.

5. Recovery of deleted records: 3 working methods

If the records are missing from the folders, you can try to restore them. On the Redmi Note 5, this is possible if:

• 🕒 Files deleted less than 30 days ago (until overwritten with new data).
• 📱 The phone was not completely reset (hard reset).
• 🔄 Backup function enabled MIUI.

Method 1: Through the Mi File Manager Recycle Bin

1. Open Mi File Manager.
2. Slip on the basket icon in the bottom menu.
3. Find files with the.amr or.mp3 extension and restore them.

Method 2: Recovery programs

Use the PC software:

- Recuva (for Windows)

DiskDigger (for Android, requires root)

- EaseUS MobiSaver

Connect the Redmi Note 5 to your computer in file transfer (MTP) mode and scan the internal memory.

Method 3: Backup copies of MIUI

If you backup through Settings → Additional → Backup, the records could be saved in the archive:

1. Go to /MIUI/backup/AllBackup/.
2. Find a file with a date close to the date of the recording.
3. Unpack the archive with the Mi PC Suite.

⚠️ Warning: Don't save recovered files back to your phone - copy them to your PC or cloud first. Write them back to the same memory sector can permanently destroy data.

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The best chance of recovery is from files that were deleted less than a week ago, and the more you use your phone, the faster old data is overwritten by new ones.

6. How to prevent future loss of records

To avoid losing important conversations, set up Redmi Note 5 on this checklist:

MIUI settings for automatic saving:

1. Open the built-in recorder.
2. Go to Settings → Autosave.
3. Turn on the options: 🔄 Synchronization with Mi Cloud 📁 Save it to a separate folder 📅 Archive records over 30 days

Alternative applications with cloud backup:

Advice for owners of Redmi Note 5 on Android 10+:

Because of Google's limitations, standard apps can't record calls without notifying the person they're talking to.

1. Install Boldbeast Recorder.
2. In the settings, select the Record Algorithm: Algorithm 8 (for Xiaomi).
3. Enable the option to use the microphone to record (quality will be worse, but recording is possible).

FAQ: Frequent questions about Redmi Note 5 conversation recordings