Where in Xiaomi on MIUI 12 are stored records of telephone conversations: a full analysis of all locations

You're looking for where Xiaomi stores phone records on MIUI 12 firmware? This information may be needed to recover important audio files, check call history, or transfer data to another device. Unfortunately, the standard MIUI 12 settings are not always obvious: records can be stored in hidden system folders, cloud services, or not at all if the feature is not activated.

In this article, we’ll look at all possible storage locations, from standard internal memory directories to backups in the Mi Cloud, learn how to find files manually through the file manager, what formats the system uses (.amr,.mp3), and what to do if the Suddenly records disappear after the update, and pay special attention to the nuances of MIUI 12 that distinguish it from newer versions of the firmware.

Important: If you use third-party applications to record calls (like Cube Call Recorder or ACR), their files are stored separately, as we’ll discuss below, and first check if the recording feature is enabled on your device at all.

1. Standard place of recordings storage in MIUI 12

By default. MIUI 12 Stores records of conversations in the system folder MIUI/sound_recorder/calls But the path can vary depending on the smartphone model and the regional firmware. Here are the key directories worth checking:

• 📁 /storage/emulated/0/MIUI/sound_recorder/calls/ — main folder for most devices.
• 📁 /storage/emulated/0/Recordings/Call/ — alternative path on some modifications MIUI.
• 📁 /storage/emulated/0/Android/data/com.android.providers.media/ — This can be the metadata of the records.

Files are usually.amr (compressed audio format) or.mp3 (file names often contain the date and time of the call, for example: call_20231015_143022.amr. To see hidden folders, enable the display of system files in the file manager settings (in the file manager settings). MI File Manager is an option to show hidden files).

The important point is if you use dual SIM-cards, records can be divided into folders call_sim1/ and call_sim2/. Also check if the files are being redirected to SD-map (this can be configured in the parameters of the Dictaphone application).

2.How to check if call recording is enabled

Before searching for files, make sure that the recording function is activated at all. In MIUI 12, this is done via the Phone app:

1. Open the phone application (pipe icon).
2. Press three points (⋮) top-right → Settings.
3. Select the Recording of conversations (or Call recording in English firmware).
4. Activate the switch Record all calls or set up rules for specific contacts.

If you don’t have an option, your firmware doesn’t support embedded recording (this is typical for devices sold in countries with strict privacy laws, such as the EU), in which case the records are simply not created and it is useless to search for them.

Open the phone application|Go to Settings → Recording of conversations|Make sure the function is enabled|Check for specific contact exceptions-->

Note: on some models (Redmi Note 9 Pro, Mi 10T), the recording of calls may be blocked by the operator, in which case, when you try to enable the function, a notification will appear: Recording is prohibited by the operator's policy.

3. Alternative Storage Places: Cloud and Backups

If you don't have records in standard folders, check out Xiaomi's Mi Cloud.

1. Open the Settings. → Mi Account → Mi Cloud.
2. Make sure that the Record Sync function is enabled.
3. Go to the i.mi.com web version, log in and check the Records or Files section.

Records can also be included in backups created through Settings → About Phone → Backup to retrieve them:

• 🔄 Restore the backup on your device and check the folder MIUI/backup/AllBackup/.
• 📂 Use the PC and Mi program PC Suite for selective recovery of audio files only.

Critical detail: MIUI 12 backups are encrypted, and it's almost impossible to extract individual files without full recovery. If you only want records, you'd better search for them manually.

4. Search for records from third-party applications

If you use third-party programs to record calls (such as Cube Call Recorder, ACR, or Boldbeast), their files are stored in other folders.

These apps often offer additional features, such as automatic uploading of records to Google Drive or file encryption. Check the settings of a particular software - there may be an alternative storage path specified.

Tip: If you have deleted the application but the files are still there, use a file manager with a search function (such as FX File Explorer) and search by extensions.amr,.mp3 or keywords like call, record.

5 What to do if the records are missing after the MIUI update

Upgrading from MIUI 12 to a newer version (e.g. MIUI 13/14) sometimes results in loss of records, which is due to a change in the structure of system folders or resetting the phone application settings.

⚠️ Warning: Do not reset to factory settings - this will permanently delete all unsynchronized records.

• 🔍 Use data recovery software (DiskDigger, Recuva) to scan internal memory for deleted files.mp3.
• 📥 Check the folder. /storage/emulated/0/MIUI/backup/ — Sometimes old records remain in backups created before the update.
• 🔄 Back on. MIUI 12 via Fastboot (if you have a bootloader unlocked) This is a risky method, but it can return access to old files.

If the records were synced to Mi Cloud but are no longer displayed, try:

1. Sign out of your Mi Account and log in again.
2. Clear the cache of the Mi Cloud application in settings (Settings → Applications → Application Management → Mi Cloud → Clear the cache).
3. Install an older version of the Mi Cloud app (e.g. 2.4.5) – sometimes newer versions hide old data.

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Before data recovery, turn off Wi-Fi and mobile Internet – this will prevent overwriting deleted files with new data.

6 How to transfer records to another device or PC

If you find records and want to save them, use one of these methods:

• 📲 Through cable. USB: Connect your smartphone to your PC, turn on the file transfer mode (MTP) And copy the records folders (MIUI/sound_recorder/ or Recordings/Call/) computer.
• ☁️ Through the Cloud: Upload files to Google Drive, Dropbox, or Mi Cloud (if they are not already synced).
• 📤 By email or messenger: Send your posts to your mail or Telegram (limit – up to 2 GB at a time).

For mass transfer it is convenient to use ADB-For example, to copy all the records to a folder on a PC, do:

adb pull /storage/emulated/0/MIUI/sound_recorder/calls/ C:\Xiaomi_Calls\

Warning: When migrating to an iPhone or macOS device, you may need to convert formats..amr files don't always play correctly in iTunes or QuickTime. Use converters like Audacity or Online-Convert.

7.Why records may not be saved (and how to fix it)

If you have enabled a call record but the files do not appear, the reasons may be as follows:

On some devices (POCO X3 NFC, Redmi 9A), the built-in recording only works for incoming calls.

⚠️ Note: In the EU, the US and some Asian regions, recording calls may be prohibited by law. Please specify local regulations before using the feature, otherwise the recordings will not have legal force.

Frequently asked questions