Xiaomi Mi True Wireless EBS Basic: a complete guide with photos and videos

Xiaomi Mi True Wireless EBS Basic is a popular model among wireless audio enthusiasts due to the combination of price and quality. However, even in such devices, failures can occur over time: problems with connecting to a smartphone, unsynchronous work of the left and right earphone, lack of sound or constant communication interruptions. In 90% of cases, these problems are solved by a simple reset to factory settings.

In this article, we will discuss all possible reset methods for Mi True Wireless EBS Basic, including software reset via the Mi Home app, hardware button reset and alternative methods for cases where the headphones do not respond to standard actions, and you will learn how to avoid typical reset errors and what to do if the procedure does not work.

Important: The instructions in this article are relevant to the original Xiaomi Mi True Wireless EBS Basic firmware (TWSEJ04LS model).If you use custom firmware or a clone of the device, some steps may differ.

When you need to reset headphones Xiaomi Mi True Wireless EBS Basic

Factory resets are a last resort only when there are serious failures, and here are the main signs that your headphones require a procedure:

• 🔌 The headphones do not connect to the phone, although previously worked stably.
• 🔊 The sound is interrupted or disappears in one of the headphones (most often in the right).
• 🔄 The left and right headphones do not synchronize with each other (for example, one flashes white, and the second flashes red).
• 📱 The list of Bluetooth devices Mi True Wireless EBS Basic is displayed as an "Unknown Device" or under another name.
• 🔋 After updating the firmware, the headphones stopped charging correctly or determining the charge level.

If you are facing one of these problems, try simple solutions first:

1. Reboot your smartphone and headphones (put them in your case for 10 seconds, then pull them out).
2. Remove the headphones from the list of conjugate devices in Bluetooth settings and connect again.
3. Check if the phone is power-saving mode enabled – it can limit Bluetooth.

If these actions don't work, move on to reset, but remember, after reset, all settings (such as assigned touch commands or uniformity of sound) will return to factory settings.

Preparation for resetting: what to do in advance

Before you drop the Xiaomi Mi True Wireless EBS Basic, follow a few steps to avoid additional problems:

⚠️ Warning: If the headphones are less than 30% discharged, the reset may not be correct. Charge them to at least 50% before the procedure.

• 📱 Make sure your smartphone has Bluetooth turned off – this will prevent accidental connection during reset.
• 🔌 Take the headphones out of the case and place them on a flat surface (such as a table) and they should be at least 10 cm apart.
• 📦 Check that the case is charged - after resetting the headphones may need to reconnect to the case.
• 📝 Write down your current settings (if they have been changed) as all personalizations will reset after resetting.

If you use Mi True Wireless EBS Basic with multiple devices (e.g. smartphone + laptop), remove them from the list of associated devices on all gadgets, which will help avoid conflicts when reconnecting.

Method 1: Software reset via Mi Home

The safest and most recommended way to reset is through the official Mi Home app, which is suitable if the headphones are at least somehow responsive to the connection, but work unstable.

Instructions:

1. Install the Mi Home app from Google Play or the App Store.
2. Open the app and sign in to your Xiaomi account (if not, sign up).
3. Click Profile → Settings → Add the device.
4. Select the Audio category, then search for Mi True Wireless Earphones Basic.
5. Follow the instructions on the screen to connect the headphones.
6. After connecting, go to the device settings and find Reset Settings or Restore Factory Settings.

If the app doesn’t have a reset button, try updating the headphone firmware via Mi Home – sometimes this solves problems without completely resetting.

⚠️ Warning: After being reset via Mi Home, the headphones may temporarily disappear from the list of devices in the app. Don't panic - just plug them back in via Bluetooth.

Install/update the Mi Home| app

Sign in to your Xiaomi | account

Remove headphones from your phone's Bluetooth settings|

Charge headphones to at least 50% |

Connect headphones to Mi Home via "Add device"-->

Method 2: Hardware button reset (for all cases)

If the headphones don't connect to your phone or the Mi Home app can't see them, use hardware reset with physical buttons, which works even in severe software failures.

Step-by-step:

1. Get both earphones out of the case.
2. Press and hold the touch buttons on both headphones simultaneously for 10-15 seconds.
3. The indicators on the headphones will start flashing red and white – this is a signal that the reset has begun.
4. Release the buttons when the lights go out and light up white again (meaning the headphones are reset).
5. Put the headphones back in the case for 30 seconds, then pull out and try to reconnect.

If the indicators don’t flash red and white, try:

• 🔋 Charge headphones to 100% and repeat the procedure.
• 🔄 Press the buttons not at the same time, but at intervals of 1 second (first left, then right).
• 📱 Bring the headphones closer to the phone (sometimes this helps initiate a reset).

A critical nuance: if one of the headphones flashes red and the other flashes white after reset, it means that they are not synchronized, in which case repeat the hardware reset again, holding the buttons longer (up to 20 seconds).

Method 3: Case Reset (alternative method)

A little-known but effective way to reset is through a charging case, which helps when the headphones don't respond to buttons or sync with each other.

How to do this:

1. Put both headphones in the case and close the lid.
2. Connect the case to the power source (charger or Power Bank).
3. Leave the headphones to charge for 30 to 60 minutes (even if they were charged before).
4. After charging, remove the headphones from the case and immediately press the touch buttons on both headphones for 10 seconds at the same time.
5. If the indicators flash red and white, the reset was successful.

This method works because the case not only charges, but also re-initiates the connection between the headphones. If the headphones still do not sync after the procedure, try connecting them to another device (for example, a tablet or a laptop) - sometimes this "wakes" them.

What to do if the reset does not help

In rare cases, even after a Xiaomi Mi True Wireless reset, the EBS Basic continues to malfunction.

• 🔄 Update your firmware through Mi Home. Sometimes bugs are fixed in new versions of the software. To check the relevance of the firmware, go to the device settings in the application and find the Firmware Update.
• 📱 Try connecting your headphones to another device (like a computer or a second smartphone).If they work consistently, the problem may be with your main gadget's Bluetooth module.
• 🔧 Reset your network settings on your smartphone. Go to Settings. → System system → Reset → Resetting Wi-Fi, mobile network and Bluetooth settings will remove all stored devices, but often solves connection problems.
• 🛠️ Contact the service center if the headphones are physically damaged (for example, after a fall or moisture.

If none of the methods worked, check if your headphones are fake.The original Mi True Wireless EBS Basic has:

• Serial number on the case and headphones (you can check through the official website of Xiaomi).
• The Mi logo on the case cover (forgeries are often missing or not applied neatly).
• Clear sound of the microphone (clones usually have strong interference).

💡

If after resetting the headphones are connected, but the sound is interrupted, try to turn off the aptX codec on the phone or LDAC Sometimes these codecs conflict with budget. TWS-headphone.

Frequent Resetting Mistakes and How to Avoid Them

Many users make common mistakes that prevent a successful reset.

1. Incomplete button retention. If you release the buttons before the lights flash red and white, you don't reset. Hold the buttons for at least 10 seconds.
2. Low charge reset: If the headphones are below 30 percent, they may not complete the procedure. Always charge them before resetting.
3. Use a non-original charger. Cheap charges can cause unstable voltages, causing failures. Use the original cable and adapter.
4. Attempting to reset via third-party applications: Apps like TWS Checker or Earbuds Battery are not designed to reset and can exacerbate the problem.
5. Ignoring headphone synchronization: If the left and right headphones flash different colors after reset, they need to be synchronized with reset.

Another common problem is that the headphones only connect one at a time, which means they're not synchronized.

1. Put both headphones in the case and close the lid.
2. Pull them out and hold the buttons on both headphones for 15 seconds until the indicators start flashing synchronously.
3. Connect to the headphones via Bluetooth – they should be defined as one device.

💡

If after several attempts to reset the headphones still do not work, the problem may be a hardware malfunction (for example, a Bluetooth module or battery is damaged).

FAQ: Answers to Frequent Questions