How to reset the settings on headphones Xiaomi Basic 2: all the ways and nuances

Xiaomi Basic 2 headphones are a popular model with a balance of price and quality, but even they sometimes require a factory reset. This may be necessary when connecting to a new device, fixing sound problems or after software failures. Unlike flagship models like Xiaomi AirDots Pro, Basic 2 does not have a mobile application to manage, so the reset process is carried out exclusively through hardware combinations.

In this article, we will discuss all current reset methods, including soft and hard, and explain how to avoid common errors. We will focus on recovery after reset, because many users face problems reconnecting to their smartphone. If your headphones are no longer detectable, they are not producing distorted sound or are not synchronized, most likely they need a reset.

Important: the procedure for Xiaomi Basic 2 differs from the instructions for other models (for example, Redmi Buds 3 or Xiaomi FlipBuds Pro).Do not use manuals for other gadgets - this can lead to the inoperability of the device. All of the methods described below have been tested on current versions of firmware (2023-2026).

When you need to reset settings on Xiaomi Basic 2

Factory reset is not a universal solution, but in some cases it is really necessary. Here are the most common situations where the procedure is justified:

• 🔄 Connection problems: Headphones are not detected by any device (smartphone, laptop, tablet) or permanently shut down after a few seconds.
• 🎧 Stereocouple desynchronization: left and right headphones work separately, sound is only in one of them.
• 🔊 Sound distortions: crackling, stuttering, intermittent sound when listening to music or talking.
• 📱 Conflicts with the firmware of the smartphone: after the update Android/iOS The headphones stopped working properly.
• 🔋 Incorrect charge indication: headphones show 100% charge, but turn off after 5 minutes.

However, resetting will not help if the problem is related to physical damage, such as oxidation of contacts in the case, damage to the speakers or a discharged battery, in such cases, repair or replacement of components is required, and you should not reset the settings for the sake of experiment, this will lead to the loss of all saved connections (for example, to the Mi Band or Xiaomi Smart Home).

⚠️ Note: If the Xiaomi Basic 2 headphones were connected to your Mi Account (via the Mi Home app), the reset will not break this binding.

Preparation for resetting: what to do in advance

Before you start resetting, follow a few mandatory steps to avoid additional problems and speed up the recovery process:

1. Check the charge of the headphones and the case. Make sure that the charge level of both headphones and the charge case is at least 30%. If the charge is lower, connect the case to the charger for 15-20 minutes. Reset with a discharged battery can make it impossible to continue turning on the headphones without recharging.
2. Turn off the headphones from all devices. Go to the Bluetooth settings on your smartphone, find the Xiaomi Basic 2 in the list of associated devices, and select "Forget the device" (or "Unplug").
3. Prepare an alternative sound source. After reset, the headphones will have to be reconnected, so temporarily use another audio device (such as wired headphones).
4. Check the firmware version (optional). If you have access to the Mi Home app, open device information and write down the current version of the software, which will help you check later if the firmware has updated after the reset.

If you use Windows or macOS headphones, remember to remove them from the list of Bluetooth devices in the system. Otherwise, there may be conflict when you reconnect. On Android, it is also recommended to clear the Bluetooth cache:

Settings → Applications → Show all apps → Bluetooth → Storage → Clear cache

💡

If the headphones don't connect to your smartphone after reset, try rebooting your phone, and sometimes the problem lies in the cache of the operating system's Bluetooth module.

Method 1: Soft reset (reset)

This method doesn't remove the saved settings, but it restarts the headphones, which often resolves temporary crashes, if the problem is recent and not due to serious software errors.

Instructions:

1. Place both headphones in the charging case and close the lid.
2. Wait 10 seconds, then open the case.
3. Remove the headphones and hold the touchpads on both headphones for 15 seconds until the lights start flashing red and white.
4. Place the headphones back in the case, close the lid and wait 30 seconds.
5. Get your headphones out – they should automatically turn on and be ready to connect.

If the problem persists after a soft reset, move to a hard reset (described below), which is also useless if the headphones do not respond to touch or do not turn on at all.

⚠️ Warning: Don't confuse soft reset with conventional shutdown! If you just put your headphones in a case, they won't reset, they'll just shut down to save charge.

Method 2: Hard reset (to factory settings)

This method completely erases all stored data, including the list of associated devices, equalizer settings (if supported), and connection history. Use it only as a last resort.

Step-by-step:

Make sure your headphones are charged (>30%)

Remove Xiaomi Basic 2 from the list of Bluetooth devices on all gadgets

Prepare the charger (in case of discharge during the procedure)

Pre-record the firmware version (optional)

-->

1. Place both headphones in the charging case and close the lid for 5 seconds.
2. Open the case and get the headphones out. Make sure they're on (the indicators flash white).
3. Press and hold the touchpads on both headphones simultaneously for 20 seconds. First, the lights go out, then light up red, and then start flashing red and white alternately.
4. Release the buttons when the indicators start flashing quickly white (this is a signal of a successful reset).
5. Place the headphones back in the case, close the lid for 10 seconds, then pull them out again.

After a hard reset, the Xiaomi Basic 2 headphones will be in a “out of the box” state, they need to be reconnected to the smartphone, as in the first use. If the procedure did not work the first time, repeat it, holding the buttons for 5-10 seconds longer.

Table: Comparison of discharge methods

If none of these methods worked, the problem may be a hardware malfunction, in which case we recommend you contact Xiaomi service center or a proven wearable repairman. Don’t try to disassemble the headphones yourself, this will void the warranty (if it is still valid).

Recovery after reset: Connecting to the device

After a successful reset, the Xiaomi Basic 2 headphones will be paired to reconnect them:

1. Activate Bluetooth on your smartphone (or other device).
2. Open the case cover – the headphones will automatically go into search mode (the indicators will flash white).
3. In the list of available devices, find Mi Basic 2 (or Mi Basic 2_L/R) and select "Connect".
4. Confirm the pairing if necessary.
5. Once connected, check the sound in both headphones (sometimes you need to manually select an A2DP profile for stereo sound).

If the headphones are not defined:

• 🔄 Reboot your smartphone and repeat the search.
• 📱 Remove all old Xiaomi Basic 2 connections in Bluetooth settings.
• 🔋 Check that the headphones are charged (indicators should flash white, not red).
• 🎧 Try connecting from another device (like a tablet) to rule out a smartphone problem.

On Android, you may need to set up a sound profile after you connect.

1. Open Bluetooth settings.
2. Click on the gear icon next to Xiaomi Basic 2.
3. Select Sound Settings → Sound Quality → A2DP (for music) or HFP (for calls).

💡

If after resetting one of the headphones does not work, try to reset only it: place the problem earphone in the case, take out and hold its touch panel for 10 seconds until the indicator begins to flash white.

Frequent Mistakes and How to Avoid Them

Many users make common mistakes when resetting the Xiaomi Basic 2, which leads to additional problems, and here are the most common ones and ways to prevent them:

• ⏱️ Not enough button retention time. Often users release touch panels too early (e.g., 10 seconds instead of 20) The result is that the reset does not occur, and the headphones simply reset. Solution: take the time on a stopwatch or count to yourself to 25.
• 🔋 Headphones are discharged. If the charge is below 10%, the reset can be interrupted in the middle, which will cause the device to freeze. Solution: charge the headphones and case for at least 30 minutes before the procedure.
• 📱 Failure to remove from Bluetooth list: If you don't remove the headphones from the paired devices before resetting, there may be a conflict when you reconnect. Solution: clear the connection list on all devices that used Basic 2.
• 🔄 Using the wrong combination. Some users try to reset by pressing only one earbud or using physical buttons (which are not in this model). Solution: always hold the touchpads on both earbuds at the same time.
• 🛠️ Self-repair: Attempts to disassemble headphones or case without special tools often result in damage to plumes or contacts.

If after several attempts the reset failed, check:

• 🔌 The correctness of the charging case (connect it to another one) USB-port).
• 📶 Interference from other Bluetooth devices (disable them while resetting).
• 📲 Relevance of the firmware of the smartphone (on older versions of Android there may be compatibility problems).

FAQ: Frequent questions about resetting Xiaomi Basic 2