Reset Xiaomi Air 2S: all ways to return headphones to factory settings

Xiaomi Air 2S wireless headphones are a popular model with high-quality sound and easy control, but even they sometimes require a factory reset. You may have encountered problems connecting to your smartphone, constant communication interruptions or incorrect operation of touch buttons. In 90% of cases, these problems are solved by a complete reset that removes all saved settings and returns the device to its original state.

In this article, we will discuss all the current ways to reset Air. 2S — From the standard method through the Mi Home app to alternatives using a physical button on the case, you will also learn how to prepare your headphones for the procedure, what errors users most often make, and what to do if the reset did not help. 2020–2026 years and are compatible with Android/iOS.

Before you start, make sure the problem does require a reset, for example, if the headphones don't connect to the phone, first check:

• 🔋 Charge level (less than 10% can block reset)
• 📱 Compatibility of Bluetooth (Air) 2S Support Bluetooth 5.0 support)
• 🔄 Reboot your smartphone (sometimes the error lies in the phone, not in the headphones)

1.Preparation of headphones Xiaomi Air 2S for reset

Incorrect preparation is the main reason why the reset doesn't work the first time.

Fully charge the case and headphones (minimum 50%)|Disable headphones from all devices in Bluetooth settings|Delete Air 2S from the list of connected devices in Mi Home|Prepare a needle or paper clip to press the reset button (if required)-->

Pay special attention to the charge level. If the indicator on the case flashes red or the headphones turn off 1-2 minutes after removal, the reset procedure may be interrupted, in which case, connect the case to charging for 30-40 minutes, even if the indicator shows a partial charge.

We also recommend untethering the headphones from the Mi Account if they were tied through the app.

1. Open Mi Home and select Air 2S from the device list.
2. Go to the Device Settings → Untie.
3. Confirm the action (if necessary, enter the password from the Xiaomi account).

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If the headphones don't show up in Mi Home, try reinstalling the app or logging into an account on another device, sometimes the data is cached incorrectly.

2.Reset via Mi Home app (official method)

This is the most reliable method recommended by the manufacturer, which works even if the headphones do not connect to the phone over Bluetooth, but requires pre-binding to a Xiaomi account.

Instructions:

1. Open Mi Home and make sure the headphones are displayed in the list of devices (if not, add them manually via Add Device → Audio → Xiaomi Air 2S).
2. Choose Air. 2S and go to Settings (⚙️) → Resetting settings.
3. Confirm action. The headphones will reset, and the indicator on the case will flash white and red (the signal of a successful reset).

If you don't have Settings Reset on the menu, upgrade to the latest version of the app. In older versions of Mi Home (until 2022), this section could be called Factory Reset or Device Untie.

3. Hardware reset by a button on the case

This method is useful if the headphones are not defined in Mi Home or you forgot the data from the Xiaomi account. To reset, a hidden button inside the case is used, which you need to press using a thin object (clip, needle).

Step-by-step:

1. Put the headphones in the case and close the lid.
2. Connect the case to charging (this is necessary to activate the reset mode!).
3. Find a small hole on the back of the case with the inscription RESET (near USB-port).
4. Insert the paperclip and hold the button for 10-15 seconds until the indicator starts flashing red and white.
5. Release the button. The headphones will automatically reboot and be ready for the new tether.

Important! After a hardware reset, the Air 2S headphones may not temporarily appear in the list of available Bluetooth devices.

• 🔄 Reboot Bluetooth on your phone (Settings) → Bluetooth → Reset).
• 📱 Delete all old Air records 2S connection settings.
• 🔋 Remove the headphones from the case and wait until the indicator starts flashing white (search mode).

4.Reset via Bluetooth settings on the phone

If previous methods didn’t work, try resetting your connection settings directly to your smartphone’s Bluetooth menu, a method that is less reliable but sometimes helps with software failures.

For Android:

1. Open Settings → Bluetooth.
2. Find Xiaomi Air 2S in the list of conjugated devices and press the gear (⚙️) near-name.
3. Choose to Delete or Forget the device.
4. Reboot the phone and re-pair the pairing.

For iOS (iPhone):

1. Go to Settings → Bluetooth.
2. Click on the i icon next to the Air 2S.
3. Choose Forget this device.
4. Turn on and off the plane mode for 10 seconds, then try to connect again.

This method does not reset the settings of the headphones themselves, but only deletes the connection data on the phone, and if the problem was in a conflict of Bluetooth profiles, after reconnecting, the headphones work normally.

5. Frequent errors and their solutions

Even when following the instructions, users often face difficulties.-5 errors and ways of eliminating them:

Critical information: If after reset, the headphones emit intermittent sound signals (speaks) and do not connect, this may indicate a hardware malfunction of the Bluetooth module. In this case, self-repair is not recommended - contact the authorized Xiaomi service center.

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If the reset didn’t work, check the headphones on another device (like a tablet or laptop) if the problem recurs, a malfunction in the Air 2S itself.

6.What to do if the discharge does not solve the problem?

In 5 to 10 percent of cases, the reset does not fix the problem.

• 🔧 Programming errors (requires flashing)
• 🔋 Hardware damage (for example, oxidation of contacts after moisture enters)
• 📱 Incompatibility with the device (less often with specific models of smartphones)

Try the following steps:

1. Update the firmware through Mi Home (Device Settings → Software Update).
2. Check the headphones on another phone (such as a friend or on your work device).
3. Reset your network settings on your phone (Settings → System → Reset → Reset your Wi-Fi, mobile network and Bluetooth settings).
4. Contact Xiaomi for support via the official website or chat in Mi Home (Feedback section).

If the warranty on the headphones is still valid (usually 12 months from the date of purchase), do not try to disassemble the case yourself - this will void warranty obligations. In the service center, the diagnosis takes 1-2 days, and repairs under the warranty are free.

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Before visiting the service, take screenshots of the purchase receipt and the headphone serial number (it is indicated on the sticker inside the case), which will speed up the process of receiving the device.

7. Alternative methods of restoring work

If the reset didn’t help but the headphones haven’t completely failed yet, try these methods:

Flashing through PC (for advanced users):

• Download the official firmware for Air 2S from the Xiaomi Firmware website.
• Connect your headphones to your PC via Bluetooth and use MiFlash or Fastboot to install the software.
• ⚠️ Warning: Wrong firmware can permanently bring your headphones down.This method is only recommended if you have experience with firmware Xiaomi devices.

Use of third-party applications (at your own risk):

• Apps like Bluetooth Auto Connect or Btool can force the cache of Bluetooth settings on the phone.
• The utility nRF Connect (for Android) allows you to manually connect to the headphones and reset their settings.

Cleaning contacts (if the headphones are not charged or turned off):

• Take a cotton swab soaked in isopropyl alcohol and gently wipe the contacts on the headphones and inside the case.
• Allow the device to dry for 10-15 minutes before turning on.

FAQ: Frequent questions about the Xiaomi Air 2S reset