Lost your phone and tied to your Xiaomi Mi Band or Smart Band? Or just want to hand it over to someone else but you don't have an old smartphone? The situation is familiar to many people - the bracelet keeps synchronizing with your lost account, and new data is not stored. Fortunately, you can untie the gadget from your phone without physical access to it.
In this article, we will discuss all the working methods of resetting, from standard reset through the device itself to the use of Mi Account and third-party tools, describe the nuances for different models (Mi Band 3/4/5/6/7, Smart Band 7 Pro), and also warn against common errors that can lock the bracelet forever. If you are looking for a solution for your situation, read on.
Why Xiaomi bracelet remains tied to the phone
Xiaomi fitness bracelets use a two-level binding system:
- π Local binding β the bracelet remembers MAC-The address of the last connected smartphone and tries to automatically connect to it via Bluetooth.
- π€ Cloud-based binding β the device is linked to a Mi Account (or Zepp Life for new models) that blocks synchronization with other profiles.
Even if you reset the bracelet to factory settings, without decoupling from the Mi Account, it will not be able to fully work with the new phone β notifications, activity history and firmware updates will not be available, which is why simply removing the Mi Fitness or Zepp app from your smartphone does not solve the problem.
For reasons why users are looking for ways to untie without a phone:
- π± Loss or theft of a smartphone.
- π§ Phone failure (not included, broken screen).
- π Wanting to pass the bracelet to another person.
- π Forgotten password from Mi Account.
Method 1: Reset the bracelet to factory settings (without a phone)
The simplest method is a hardware reset that deletes all local data and breaks the connection to the phone, but it doesn't untie the bracelet from the Mi Account, which is a good way to do this if you:
- π You just want to reset your settings before selling.
- π± Phone is lost, but you donβt plan on tying the bracelet to a new device.
- π§ You have a Mi Band. 3/4/5 (On new models, reset works differently).
Instructions for Mi Band 3/4/5/6:
- Turn off the bracelet from charging (if it is connected).
- Press and hold the touch button (below the screen) for 10-15 seconds.
- Wait for the vibration and the appearance of the Xiaomi logo β this is a signal of a successful reset.
The Smart Band 7/7 Pro and Mi Band 8 are different.
- Go to the bracelet menu by swiping up the screen.
- Find Settings β Reset (or Settings β Reset).
- Confirm the action by clicking the tick.
βοΈ Preparation for bracelet drop
β οΈ Warning: Once reset, the bracelet will not sync with the new phone unless you remove it from the Mi Account.
Method 2: Unleash via Mi Account (if you have access to your account)
If you have access to the Mi Account that the bracelet was synced to, you can remove the device remotely, a method that completely breaks the connection between the gadget and the old phone, allowing it to be tied to the new one.
Step-by-step:
- Go to the Mi Account website and log in.
- In the Devices (or Devices) section, find your bracelet (Mi Band or Smart Band).
- Click on three dots next to the device and select Remove.
- Confirm the action by entering the password from the account.
If the bracelet is not displayed in the list of devices:
- π Try updating the page or logging in through another browser.
- π± Make sure that the bracelet is linked to this account (sometimes users create multiple profiles).
- π Reset the bracelet (Method 1) and try again.
| Model bracelet | Supports deletion through Mi Account | Notes |
|---|---|---|
| Mi Band 3/4 | β Yes. | Re-authorization may be required |
| Mi Band 5/6 | β Yes. | Removed instantly, without delay |
| Smart Band 7 Pro | β Yes. | Confirmation by SMS is required |
| Mi Band 8 | β οΈ Partially. | Sometimes it is not displayed in the list of devices. |
π‘
If you have forgotten your Mi Account password, restore it through your linked email or phone number. To do this, click on the login page and follow the instructions.
Method 3: Use the Zepp app (for new models)
Since 2022, Xiaomi has started to migrate its fitness bracelets to the Zepp (formerly Amazfit) platform.If you have a Smart Band 7 Pro, Mi Band 8 or newer model, uncoupling can be done through the Zepp Life app.
How to do this:
- Download the Zepp Life app to your new phone (available for Android and iOS).
- Sign in with the same Mi Account to which the bracelet is attached.
- Go to the Profile section β My devices.
- Find your bracelet and click Remove the device.
- Confirm the action and wait for notification of successful unbundling.
If the bracelet is not displayed in Zepp Life:
- π Try to update the app to the latest version.
- π± Make sure the bracelet is on and near the phone.
- π§ Reset the bracelet (Method 1) and try again.
β οΈ Note: When you delete the bracelet via Zepp Life, all activity data (steps, sleep, training) will be permanently deleted from Xiaomi servers. Download the history in advance if you need it.
Method 4: Alternative methods (if nothing helps)
If the standard methods don't work, you can try informal solutions, which are suitable for power users and require caution.
Method 1: Using ADB (for Android)
If you have access to an Android phone (not necessarily the one that the bracelet is attached to), you can try removing the binding via ADB:
adb shell pm uninstall -k --user 0 com.xiaomi.hm.health
adb shell pm clear com.xiaomi.hm.healthThese commands will delete the Mi Fitness app data, which can reset the binding, but the method doesn't work on all wristbands.
Method 2: Calling for Xiaomi Support
If the bracelet is blocked at Mi Account level and you cannot log in to your account, please contact support for:
- π§ Write to support@xiaomi.com Unlink Mi Band from Lost Phone.
- π Attach a purchase check or a photo of a box with a serial number.
- π Indicate. IMEI bracelet (on the box or under the charging contact).
Method 3: Firmware through Mi Fit Tool
For advanced users, there is a utility called Mi Fit Tool that allows you to flash the bracelet without blocking it.
- β οΈ Risks to permanently lock the device.
- π§ Requires skills to work with Fastboot.
- π₯ You need to download the firmware for a specific model.
What happens if you run the bracelet with the wrong firmware?
Frequent Mistakes and How to Avoid Them
When untied, Xiaomi users often face typical problems, and hereβs how to prevent them:
Mistake 1: The bracelet is not reset.
- π Make sure the battery is charged > 20%.
- π Hold the reset button for at least 15 seconds.
- π Turn off the bracelet from charging before resetting.
Mistake 2: Mi Account does not show the bracelet
- π Try to log in to your account from another device.
- π§ Check if the bracelet is tied to another Mi Account.
- π§ Reset the bracelet and repeat the synchronization.
Mistake 3: New phone doesn't see bracelet
- π± Make sure your phone is enabled with Bluetooth and Mi permissions Fitness/Zepp.
- π Reset the bracelet (hold the button for 5 seconds).
- π Check the compatibility of the bracelet model with your smartphone.
π‘
If the bracelet has not untied after all the manipulations, it is likely to be tied to another Mi Account, in which case only a request to support Xiaomi with proof of purchase will help.