How to Restore Xiaomi Mi Account by Phone Number if You Can't Access Your Account

Losing access to Mi Account is one of the most frustrating situations for Xiaomi device owners. Without an account, you will not be able to use cloud storage, synchronize data, and in some cases even unlock your smartphone after resetting. If you have linked your phone number to your account, the chances of recovery are much higher, but the process can be complicated by not having access to mail, backup codes or the device itself.

In this article, we will discuss all possible ways to restore Mi Account through your phone number, including official methods from Xiaomi and workarounds for difficult cases, SIM-The card or the smartphone itself, and how to avoid future account lockdowns and what to do if standard methods don’t work.

Important: Recovery procedure may vary depending on the region of your account registration (China, global version, Russia/CIS) and the date of your last activity.If you haven’t used your account for more than a year, some methods may not be available.

1.The official method: restoration through SMS-code

The easiest and fastest method is to use a linked phone number to get a recovery code, and this one works if:

• 📱 The phone number was confirmed in Mi Account and was not untied.
• 🔄 You have access to SIM-Card (or opportunities to receive) SMS on this number).
• ⏳ Since the last login to the account has been no more than 12 months.

To restore access:

1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Select the Phone Number tab and enter the linked number in the format +[country code][number] (for example +79123456789).
3. Click Get the code and wait for the SMS with the 6-digit code.
4. Enter the code on the site and follow the instructions to create a new password.

If SMS doesn't come:

• 🔄 Check if your carrier is blocking messages from short numbers (e.g., from 1069 for China or Xiaomi for global version).
• 📵 Make sure that SIM-The card is active and not roaming.
• ⏱️ Wait 5-10 minutes – sometimes the code comes with a delay.

2.What to do if you do not have access to SIM-map

This is even more difficult if you change your phone number or lose access to your phone. SIM-In this case, try the following options:

Method 1: Recovery through backup mail

• 📧 If you have mail attached to your account, select the Email tab on the recovery page and follow the instructions.
• 🔗 If email is not available, try to restore access to it through support (for example, Gmail or Mail.ru).

Method 2: Use of backup codes

When setting up two-factor authentication (2FA), Xiaomi could give you backup codes (usually 10 pieces).

1. On the login page, select Another Way → Backup Code.
2. Enter one of the unused codes.
3. Create a new password.

Method 3: Appealing for Xiaomi

If other methods don't work, then all that remains is official support.

1. Go to the support page of Xiaomi.
2. Select the Mi Account section → Restoration of access.
3. Fill out the form by specifying: 🆔 Name and surname associated with the account. 📱 Device model (e.g. Redmi Note 12 Pro)+). 📅 Approximate date of registration. 📌 Additional information (for example, the last purchase in the Mi Store).

Attach screenshots or photos that confirm possession of the device (such as an IMEI box or check).

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If you bought a Xiaomi device in the official store, specify the order number in the request - this will speed up the check.

3. Recovery through the tethered device

If you have physical access to a Xiaomi device that you previously logged in to your Mi Account, you can try to restore access through it. SIM-cards if the device is connected to Wi-Fi.

Instructions for smartphones and tablets:

1. Open Settings → Accounts and Sync → Mi Account.
2. Click Login and select Forgot Password.
3. The system may be able to recover through: 📱 Related phone number (if the device is connected to the mobile network). 📧 Standby mail. 🔐 Fingerprint or pattern lock (if configured).

For smart devices (such as Mi Band or Mi Home):

• 🔄 Reconnect the device to the Mi Home or Zepp Life app.
• 📱 During the connection, the system can offer to restore the account through the phone number.

4. Alternative methods (if nothing helps)

If the standard methods don't work, you can try the less obvious ones, and be aware that they may not work or require additional confirmation.

Method 1: Recovery through Social Media

Some versions of Mi Account allow you to link to Google, Facebook or Twitter accounts, if you have done so:

1. On the login page, select Login via [Social Network].
2. Log in to the social network and follow the instructions.

Method 2: Using the IMEI device

In rare cases, Xiaomi support may request the IMEI of your device to confirm ownership.

• 📱 Dial on the phone keyboard *#06#.
• 📄 Look at this. IMEI on the box of the device or in the check.

Method 3: Bypassing the Mi Unlock Tool (only to unlock the bootloader)

This method will not restore access to the account, but will help unlock the device if it is blocked after reset.

1. Download Mi Unlock Tool from the official website.
2. Connect your smartphone in Fastboot mode (clip Volume down + Power).
3. Follow the instructions of the program (it will take 7-15 days to unlock).

5. Frequent mistakes and how to avoid them

When you restore your Mi Account, users often face typical problems, and let's look at the most common ones and how to solve them.

Critical information: If you see a message saying “This account does not exist,” you are trying to restore a non-existent or deleted Mi Account, in which case you cannot restore it, you will need to create a new account.

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If you haven’t used your Mi Account for more than a year, Xiaomi can delete it for inactivity, in which case you can’t restore it – you have to register again.

6 How to protect your Mi Account from future loss

To avoid problems with accessing your account, follow these guidelines:

• 🔐 Set up two-factor authentication (2FA) in the Mi Account settings.
• 📝 Keep your backup codes in a safe place (such as a password manager).
• 📧 Link your current mail and check it regularly.
• 📱 Update your phone number if you change it. SIM-map.
• 🔄 Periodically log in to your account (every 6 months) so that it is not deleted for inactivity.

Also useful:

• 📱 Make a backup of the data through Settings → Additionally. → Backup.
• 🔗 Link your Mi Account to Google or Facebook for additional sign-in options.
• 📄 Save it. IMEI Devices and purchase documents – they may be required to confirm ownership.

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Use a password manager (such as Bitwarden or KeePass) to store your Mi Account data and backup codes in encrypted form.

7 What to do if your account is linked to another region

If your Mi Account is registered in China (CN) and you are trying to restore it through the global version of the site (or vice versa), the process may not work.

For Chinese (CN) accounts:

• 🌏 Use the Chinese version of the site: account.xiaomi.com (the language can be changed to English).
• 📱 For receipt SMS If you don't have a Chinese phone number, ask for support with proof of ownership of the device.

For Global Accounts (Global/RU/IN):

• 🌍 Use the regional version of the site (for example, for Russia).
• 📧 If the account is linked to a foreign mail (for example, @gmail.com), Check the Spam folder – Xiaomi emails can get there.

Important: accounts registered in China have restrictions (e.g., not being able to use some Google services), and if you don't live in China, it's better to create a new global account and transfer data to it.

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Chinese accounts (CN) They're not compatible with Xiaomi's global services. CN-It is better to unlock and re-register to the global region.

FAQ: Answers to Frequent Questions

If you are faced with a situation not described in the article, try to clarify the details in the official Xiaomi community or through Twitter support.In most cases, the problem is solvable, but it can take time and patience.