Previous articleMissing Sound on Xiaomi Phone: A Complete Recovery Guide

You've played a video, you've played music, you're trying to take a call, but the sound on Xiaomi suddenly disappeared? This problem is found on models from Redmi Note 10 to Xiaomi 14 Ultra, and there can be dozens of reasons, from a simple error in settings to a serious break in the speaker, and in 80% of cases, the sound is returned on its own without going to the service center.

In this article, we’ll look at all the possible causes of Xiaomi audio loss, from software failures to hardware failures, learn how to check speakers, reset audio settings, update firmware, and even replace the plume — if the problem is there. For each cause, we’ll give you step-by-step instructions with pictures (for key steps) and warnings about possible risks.

Important: If the sound is gone after a phone drop, moisture or self-disassembly, immediately go to the section about hardware breakdowns. Otherwise, start with software diagnostics.

1. Checking basic settings: what could turn off the sound?

Before you take your phone apart or reset your settings, make sure that the problem isn't with the basics. 30 percent of the time, the sound is lost because of:

• 🔕 Activated silent mode (especially after updating) MIUI).
• 🎧 Connected headphones that the phone doesn't recognize as disabled.
• 📱 Failure in the sound profile (for example, after connecting to a Bluetooth device).
• 🔄 Errors in availability settings (e.g., enabled mode "Vibration only").

How to check:

1. Pull the notification curtain down and make sure the bell icon is not crossed out. If they cross, tap it.
2. Open the Settings. → Sound and vibration and check: Media and call volume slider (should be above 0) Do not disturb tab - perhaps silence schedule included. → Audio effects – sometimes the equalizer settings are confused.

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If the basic settings are fine but no sound, move to the next section. If the sound appears but the problem is recurring, update the firmware (section 4) or reset the sound settings (section 3).

2. Software failures: from errors MIUI virus-to-virus

Firmware failures MIUI — The second most common cause of loss of sound, especially for devices on the Internet. MIUI 12-14, where audio drivers bugs occur after updates:

• 🔊 The sound is in the headphones, but not in the speakers (or vice versa).
• 📱 After the reboot, the sound appears, but disappears again.
• 🎵 Music is playing, but there is no sound in the calls or notifications.
• 🤖 Voice Assistant (Google Assistant or Xiao) AI) answer.

How to diagnose and correct:

If you suspect a virus, do not connect your phone to your computer before checking – some malware spreads through the computer. ADB.

Check the update log in Settings → About Phone → System Update

Clear the cache of all audio applications (Settings) → Annexes → Media/Google Play Music./Spotify)

Turn off Bluetooth and Wi-Fi – sometimes conflict with audio drivers

Try playing the sound through another app (e.g. YouTube instead of Spotify)

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3. Resetting of sound settings and full reset

If the sound is gone after changing the settings or installing the app, resetting the audio configuration will help, which is safer than completely resetting the phone, but will return all audio parameters to factory settings.

How to reset the sound settings:

1. Open Settings → System and device → Additional → Resetting.
2. Select Reset audio settings (on some firmware this item is called Reset media settings).
3. Confirm the action. The phone will reboot.

If this doesn’t help, try resetting all settings (without deleting data):

Settings → System and device → Additional → Resetting settings → Resetting all settings

⚠️ Note: On some models (Redmi) 9A, Poco X3) Resetting your audio settings can cause a Wi-Fi network to reset. save passwords in advance!

4. Update or roll back firmware

Firmware bugs are a common cause of loss of sound, especially after updates MIUI 13→14 or Android 12→13. For example, in MIUI 14.0.4 for Xiaomi 12T There was a bug with the lower speaker shutdown after the call.

How to check if the firmware is to blame:

• 📱 The sound disappeared immediately after the update.
• 🔍 There are complaints on the internet about the same model and version. MIUI.
• 🔄 After the reboot, the sound appears, but disappears again.

Decisions:

1. Update the firmware to the latest version: Settings → The phone. → Updating the system → Check for updates If no updates, check manually on the site MIUI Downloads (Select Stable, Not Developer).
2. Reverse to the previous version: Download the old firmware for your model with Xiaomi Firmware Updater. Use Fastboot or Recovery to install (instruction below).

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Before rolling back the firmware, make a backup through Settings → Additionally. → Backup. Some versions. MIUI Incompatible with backups from new firmware.

Instructions for installing firmware through Fastboot:

1. Unpack the downloaded archive with firmware in the folder platform-tools (where fastboot.exe is located).


2. Connect your phone to your PC in Fastboot mode (clip Volume Down + Power).




3 Run flash_all.bat (for Windows) or./flash_all.sh (for Mac/Linux).




4. wait until the end (the phone will restart automatically).

⚠️ Note: Do not interrupt the firmware process! On models with Snapdragon 8 Gen 2 (for example, Xiaomi 13), the interrupted firmware can block the bootloader.

Hardware malfunctions: speakers, plumes, microphones

If the software methods didn't work, the problem is the hardware.

• 🔊 Lower speaker (most vulnerable due to close location to charging connector).
• 🎤 Microphone (the sound is lost during calls, but the music is playing).
• 🔌 Dynamic plume (departs after falling or overheating).
• 💧 Oxidation of contacts (after moisture is ingested).

How to diagnose:

If the diagnosis showed a hardware problem, you have two options:

1. Self-repair (only if you have experience!) To replace the speaker with a Redmi Note 11 Required: New speaker (cost) ~300-800₽). Setting screwdrivers T3-T5 And plastic shoulder blades, a dryer to soften the glue.

Calling the service

Xiaomi

⚠️ Attention: On models with protection IP53 (Redmi Note 12, Poco X5) The phone will lose water protection after repair.

6.Bluetooth and Wi-Fi conflicts

Rarely, Xiaomi’s audio may be lost due to conflicts with wireless modules, which is because Bluetooth and Wi-Fi share the same radio frequencies, and some firmware has traffic prioritization bugs.

Symptoms:

• 🎧 The sound is lost when connected to a Bluetooth device (even if the headphones are not used).
• 📶 The sound only appears when Wi-Fi is turned off.
• 🔄 After reconnecting to the network, the sound returns, but disappears again after a few minutes.

How to fix it:

1. Turn off Bluetooth and Wi-Fi, restart your phone, and if you hear a sound, the problem is that the modules conflict.
2. Reset Network Settings: Settings → Connections and Sharing → Reset Wi-Fi, Mobile Network and Bluetooth settings
3. Turn off the Smart Switch function Wi-Fi/Mobile network in Wi-Fi settings.
4. If you use Bluetooth headphones, update their firmware (for example, for Xiaomi Buds through the Mi Home app).

On models with Qualcomm Snapdragon (for example, Poco) F4) Helps to disable Wi-Fi Assist:

Settings → Connections and Sharing → Additional → Wi-Fi Assist (disable)

7.Update: what to do if the phone is wet

Even if your Xiaomi is protected IP53 or IP68, Moisture can cause corrosion of the contacts speaker:

• 💧 The sound is lost after contact with water (even if the phone is switched on).
• 🔊 The speaker wheezing or the sound is distorted.
• 📱 Inside the case, condensate is visible (under glass or in the connector).
• 🔋 The phone is discharged quickly (moisture damaged the battery).

What to do immediately after getting moisture:

1. Turn off your phone and don’t turn on for at least 24 hours.
2. Extract. SIM-memory-card.
3. Put your phone in a silica gel bag (not in rice!).
4. Do not dry with a hair dryer - it will only spread moisture inside.

If the sound is lost after the ingress of moisture:

• 🛠️ Disassemble the phone and clean the speaker contacts with alcohol (90%+).
• 🔧 Check the integrity of the plume – moisture often oxidizes its contacts.
• 🔊 If the speaker is wheezing - its membrane is deformed, a replacement will be required.

⚠️ Note: On models with a dynamic islet (Xiaomi 13 Pro, 14 Ultra), moisture can damage not only the speaker, but also the camera module!

8 How to prevent future loss of sound

To prevent the sound from going out on your Xiaomi again, follow these guidelines:

Regularly clean the 3.5mm connector (if any) and speakers from dust with a toothpick.

Do not use your phone in extreme temperatures (below). -10°C or higher +40°C)

Update your firmware, but don’t install betas (Developer versions)

Avoid falls - even from a height of 1 meter can break off the plume speaker

Do not connect uncertified Bluetooth devices (may conflict with audio drivers)

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For models with stereo speakers (Redmi) K50, Xiaomi 12S):

• 🔊 Check the sound balance regularly in Settings → Sound. → Balance of stereo speakers.
• 🎵 Don’t listen to music at maximum volume – this reduces the life of the speakers.

If you often experience audio crashes after updates, consider installing custom firmware (like LineageOS or Pixel Experience). MIUI, but require unlocking the bootloader and may deprive the warranty.

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On models with Dolby Atmos (Xiaomi) 13T, Redmi K60) The sound may be lost due to a failure in the effects handler.

FAQ: Frequent questions about the loss of sound on Xiaomi