How to turn on a call on Xiaomi: 7 ways to return the sound of calls

Are you missing important calls because Xiaomi's smartphone doesn't make audible signals? Call sound is one of the most common problems among brand users, but the causes can range from simple setting errors to hardware malfunctions. In this article, we'll look at all the possible ways to turn a call on Redmi, POCO and Mi devices, from checking obvious parameters to diagnosing software failures.

It's important to understand that the solution algorithm depends on the specific situation: whether the phone vibrates but doesn't ring, or completely ignores incoming calls. We'll look at cases where the problem occurs after a MIUI update, a reset or mechanical damage. If you've tried to increase the volume with buttons, this is only the tip of the iceberg, then you'll have hidden settings, diagnostic codes and even instructions for calibrating the speaker.

1. Checking basic sound settings

Start with the obvious: it's possible that the call sound is off at the software level. There are a few places in MIUI where you can accidentally change this setting. Open the Settings app and go to the Sound and Vibration section.

• 🔔 Media volume – the slider must be at least 50%, otherwise the system sounds will be barely audible.
• 📞 Do Not Disturb – if activated, calls will be blocked (exceptions are set separately).
• 🔕 Silent mode – check if it is enabled through the side notification panel.
• 🎵 Call melody – sometimes users randomly choose “No Sound” as the ringtone.

Pay special attention to Do Not Disturb. In MIUI 14 and later, it has advanced settings where you can only allow calls from selected contacts or completely block them. If you see a crescent icon in the status bar, this is a sure sign of activated mode.

What if the volume sliders don't respond? This may indicate a failure in the system application com.android.settings. Try rebooting your phone with a long press on the power button. If the problem persists, read the section on resetting your audio settings.

2. Diagnostics of hardware problems

If the audio settings are fine, but the phone still doesn't ring, it could be a malfunctioning speaker or headphone jack. On Xiaomi devices, there's a common problem where the phone "thinks" that it has headphones connected to it and redirects the sound there.

1. Then, put your headphones on the jack (if you have one) and see if the sound appears in them.
2. Turn off the headphones and check if the headphone icon is left in the status bar.
3. Move the plug in the connector – if the sound appears / disappears, the problem is in the contacts.

For models without a 3.5mm connector (like the Xiaomi 13 Pro or POCO F5), check the Bluetooth headphones. If the sound is only in them, the main speaker is likely to be faulty. Also note the vibration: if it works when you call, but there is no sound, it indirectly confirms a hardware problem.

⚠️ Note: If the phone falls or gets wet, don't try to disassemble it yourself. IP-Certification (e.g. Redmi Note 12 Pro)+) The speaker can be protected by a membrane, the damage of which will lead to complete loss of sound.

3. Resetting the sound and network settings

If hardware problems are eliminated, the next thing to try is to reset the audio settings to factory ones, which doesn't affect user data, but will return all volume, notifications and melodies to their original state, and you can do this in two ways:

Method 1. Through the settings menu:

1. Open Settings → System and device → More
2. Select Settings Reset.
3. Slip on Reset the sound settings and confirm the action.

Method 2. Through the engineering menu (for advanced users):

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From the menu that opens, select Audio → Volume → Reset. Be careful: changing other settings can lead to unstable phone performance.

If the sound reset didn't work, try resetting the network settings. Sometimes conflicts in mobile settings can affect the performance of the audio profiles.

1. Go to Settings. → SIM-maps and mobile networks.
2. Select Network Settings Reset (may require input) PIN-code).

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After the network reset, the phone will reboot and you will need to reconnect to Wi-Fi. Remember the passwords from your networks in advance.

4. Verification of permission for the "Phone" application

In MIUI, applications are given separate permissions, including microphone access and speaker, and if the Phone app is denied those permissions, calls can come without sound, to check:

1. Open Settings → Applications → Application Management.
2. Find your phone in the list and tap it.
3. Go to Permits and make sure it is included: 🎤 Microphone 🔔 Notifications 📞 Telephone (for outgoing calls)

Also check if notifications are disabled for the app. In the same app management menu, look for Notifications and make sure the slider is activated. If there are restrictions, remove them.

What if permissions aren't on the list? This may indicate a MIUI malfunction. Try clearing the cache of the Phone app:

1. In the application management menu, select Storage.
2. Tap Clear the cache (not data!).
3. Reboot the phone.

5. Update firmware and fix bugs

Many of the problems with Xiaomi sound are due to bugs in specific versions of MIUI. For example, MIUI 13.0.4 for the Redmi Note 11 was a well-known bug that caused the sound of calls to disappear after connecting to a Bluetooth device, the solution in such cases is to update the firmware.

To check for updates:

1. Open Settings → About the phone → System update.
2. Slip the button to check for updates.
3. If the update is available, download and install it.

What if the update doesn't work? Your model may have been hit by a lottery with a bug that hasn't been fixed yet.

• 📥 Install beta version MIUI (if available for your model) through the System Update app → Three points. → Select a Service Package.
• 🔄 Make a rollback to the stable version if the bug appeared after the last update.
• 🛠️ Contact the Xiaomi Community forum or 4PDA — They often put out patches for such problems.

⚠️ Note: Installing unofficial firmware or patches may result in a loss of warranty.Before experimenting, back up your data via Settings → Additionally. → Backup and reset.

6.Diagnostics through engineering menu

If all the previous methods didn't work, it's time to move on to advanced diagnostics. Xiaomi's engineering menu lets you test hardware components, including speakers and microphones, to get into it:

1. Open the Phone app.
2. Enter the code ##4636##
3. In the menu that opens, select Audio.

Here you will see a few tabs:

• 🔊 Normal Mode – test of the main dynamics.
• 🎧 Headset Mode – sound test in headphones.
• 📞 LoudSpeaker Mode – a hands-free test.

To check the speaker, select Normal Mode and press Play. If there's sound, the problem is profile settings. If there's no sound, the speaker is faulty. Note that in some models (like the POCO X5 Pro), the speaker test may not work without the headphones connected, which is normal.

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If you have sound on the engineering menu, but you don't have it when you call, the problem is the software settings, and if you don't have sound there, the speaker or audio track is defective.

7.Extreme measures: reset to factory settings

If none of these things work, the last option is to completely reset the phone, and this procedure will delete all the data, so first of all, you can:

• 📱 Make a backup copy through Settings → Google → Backup.
• 🔐 Remember your Mi Account information (you will need it after the reset).
• 📝 Keep the important ones. SMS and call log (can be used through apps like SMS Backup & Restore).

For discharge:

1. Go to Settings → About the phone → Reset settings.
2. Select Erase all data (reset to factory settings).
3. Confirm the action and wait for the reboot.

Once the reset is done, the phone will turn on in its original state. Don't restore the data immediately, check first if the call sounds are working. If so, the problem was a software conflict. If not, it's a hardware malfunction, and the phone needs to be brought into service.

⚠️ Note: On models with a locked bootloader (for example, Xiaomi) 12T For the European market, the reset may require you to enter the Mi Account data associated with the device. If you do not remember the password, restore it in advance at account.xiaomi.com.

FAQ: Frequent questions about the sound of calls on Xiaomi