What to do if the speaker in the Xiaomi phone does not work: from simple settings to repairs

You picked up your Xiaomi to listen to music or answer a call, but instead of sound, silence? Speaker problems are common even in flagship models like the Xiaomi 14 Ultra or the budget Redmi Note 12. In 80% of cases, the malfunction can be fixed without the help of a service center. In this article, we will analyze all possible causes — from software failures to physical damage — and give step-by-step instructions with visual hints.

It's important to understand that if the speaker is completely silent, it may be due to hardware failure (for example, a departed plume after a fall), but more often the settings, a clogged headphone jack or an application conflict are to blame. We'll start with the simplest solutions and gradually move on to more complex ones, so you save time and nerves.

Before you start your diagnosis, check the obvious: Do Not Disturb mode (the crescent icon in the status bar) is on, and whether your headphones or speaker are connected via Bluetooth, which are often the things that cause panic.

Basic Diagnostics: How to Determine the Type of Breakage

Before you disassemble your phone or reset your settings, you need to know which speaker isn’t working, and Xiaomi’s smartphones usually have two.

• 🔊 Speaker (top) – responsible for sound during calls and recording voice messages.
• 🎵 Multimedia speaker (bottom) – plays music, videos, notification sounds.

Do a quick test:

1. Call another phone – if the person can hear you but you don’t, the problem is the conversational dynamics.
2. Turn on music through the standard Mi Music app – if there is no sound, the multimedia speaker is faulty.
3. Connect the headphones – if there is sound in them, the phone speakers do not work for sure.

If both speakers are silent, it may indicate:

• 🔧 Software failure (for example, after updating) MIUI).
• 🔌 Pollution of the headphone jack (phone "thinks" that the headphones are connected).
• 💥 Physical injury after falling or getting moisture.

⚠️ Warning: If the phone has fallen into water or been subjected to severe vibration (such as in a backpack while cycling), do not try to shake or tap the body.

2. Software solutions: settings and resets

In 60 percent of cases, the problem is solved without disassembling the phone.

Open the Settings. → Sound and vibration and make sure that:

• 🔈 Volume slider is not at a minimum (check separately for ringtone and multimedia).
• 🎧 In the section Audio output devices are not selected headphones or Bluetooth device.
• 🔔 Dynamic mode is enabled (not Silent or Vibration).

If the settings are fine but no sound, try restarting your phone in Safe Mode to help identify third-party apps conflict:

1. Press the power button before the off menu appears.
2. Press and hold the item "Switch off (or turn off power)."
3. Confirm the transition to safe mode.

Only system applications are running in safe mode. If a sound appears, one of the apps you install (most often Viber, WhatsApp, or games with aggressive permissions) is to blame. Delete suspicious programs one at a time, starting with the last ones installed.

Check the volume in the settings

Make sure that Bluetooth devices are not connected

Reboot the phone

Test the sound in safe mode

Update MIUI last-minute-->

If the problem persists, the next step is to reset the sound settings.

1. Go to Settings → Applications → Application Management.
2. Find the Settings app (yes, it is an app too!).
3. Select Warehouse. → Clear the data.

⚠️ Warning: This method will reset all personal audio settings, including custom ringtones and volume profiles.

Hardware checks: connectors, plumes and moisture

If the software methods didn't work, it's time to check the hardware. Start with the most common culprit, the headphone jack, and even if you haven't used a wired headphone in a long time, the contacts could become oxidized or contaminated.

Take a flashlight and inspect the connector:

• 🔦 Are foreign objects visible inside (dust, tissue fibers, rust)?
• 💧 Are there any traces of corrosion (green plaque on contacts)?
• 🔌 Contacts are not bent or drowned inwards?

Use:

1. Compressed air (a tank for cleaning equipment) - blow out the dust with short pulses.
2. Toothpick with cotton wool soaked in alcohol - gently wipe the contacts without pressing.
3. The needle (only if the garbage is stuck in the connector) - act extremely carefully!

If the connector is clean, but the phone still thinks the headphones are connected, the problem could be the audio jack plume. 9/9A and POCO X3 after a year of operation:

• 🎧 Headphone icon burns in status bar, though none.
• 🔊 The sound disappears only in speakers, but there is in headphones.
• 🔄 The problem occurs periodically (for example, after heating the phone).

In this case, only the replacement of the plume will help - it is difficult to do this on your own due to the fragility of the connectors. The average cost of repairs in service centers: from 800 to 1500 rubles (depending on the model).

4. Specific problems of Xiaomi models

Some Xiaomi models have unique sound-related bugs, such as:

For the Redmi Note 8/9 Pro and POCO F2 Pro: After Updating to MIUI 12.5+ The speaker may lose sound because of a conflict with the Smart Assistant function:

1. Open the Settings. → Special facilities → Smart assistant.
2. Turn off the option Automatic switching of output devices.
3. Reboot the phone.

For Xiaomi Mi. A2/A3 (Android One: These models suffer from a bug with the sound disappearing after connecting Bluetooth devices:

adb shell settings put global bluetooth_headset_priority 0

This command needs to be entered through ADB (setup ADB There is official documentation of Xiaomi).

For Black Shark. 3/4: Gaming smartphones often lose sound due to overheating.If the speaker turns off during games, check the temperature through the app CPU Monitor, higher heat. 60°C activates the protection, and the sound may disappear. The solution is cleaning the dust or replacing the thermal paste (in the service).

💡

If you have Xiaomi with an IR port (e.g. Mi) 10T or POCO X3 NFC), Try sending any command to the remote via the Mi Remote app, sometimes it wakes up the audio system after a crash.

5. Checking microphone and conversational speaker

If the person you're talking to doesn't hear you while you're calling, but you hear them, there's a problem with the microphone or the top speaker.

1. Open the Dictaphone app and record 5-10 seconds of speech.
2. Play the recording. If the sound is not there or it's distorted, the microphone is defective.
3. Call another phone and turn on speakerphone, and if the person only hears you in this mode, the speaker doesn't work.

Frequent causes:

• 💦 Moisture in the top of the phone (microphone and speaker are located next to each other).
• 🔨 Mechanical damage after falling (especially in models with glass back panel, for example, Mi 11 Lite).
• 🔧 Factory marriage (relevant to Redmi) 9C and POCO M3).

For a temporary solution, you can use headphones with a microphone or connect Xiaomi to a Bluetooth headset, but for a complete repair, you will need a replacement microphone or speaker.

• 🎤 Microphone replacement: 600–1200 ₽.
• 🔊 Replacement of the Speaker: 800–1500 ₽.

⚠️ Warning: If the microphone is working, but the sound is very quiet, check the speaker grid on the top panel, which often gets clogged with dust, clean it with a soft brush (such as a toothbrush) or compressed air.

6. Update of firmware and rollback to factory version

Sometimes the sound disappears after the update. MIUI. For example, in MIUI 14 was a bug that caused the speakers to shut down when Game Turbo was activated. If the problem occurred after the update, try it:

Option 1: Reverse the update

1. Go to Settings → About the phone → System update.
2. Click on the three dots in the top right corner and select Remove the downloaded update.
3. Reboot the phone.

Option 2: Install stable firmware manually

Download the latest stable version MIUI For your model from the official Xiaomi website:

1. Rename the file to update.zip and place it in the root of the phone’s memory.
2. Hold the Loud up. + Food to enter recovery mode.
3. Select Install update.zip and confirm the installation.

💡

If the sound is gone after the update, never reset your phone to factory settings through the settings menu! This can block the bootloader. Use only Recovery mode.

Option 3: Fastboot phone reflash (for power users)

It's a last resort if other methods don't work.

• 🖥️ Computer with Xiaomi and Mi Flash Tool drivers installed.
• 🔗 Cable USB Type-C (preferably original).
• 📄 Firmware in.tgz format for your model.

Instructions:

1. Turn off the phone.
2. Press Volume Down + Power to enter Fastboot.
3. Connect your phone to your PC and start the Mi Flash Tool.
4. Select the firmware and press Flash.

⚠️ Warning: Wrong firmware can turn your phone into a brick.

7. When to contact the service center

If you have tried all the methods, but the speaker still does not work, it is time to contact the professionals.

• 💥 The phone fell from a height or was subjected to severe vibration.
• 💦 It was a liquid (even if the drying didn’t help).
• 🔧 The speaker makes wheezing, crackling or distorted sounds.
• 🔌 The headphone icon burns constantly, despite cleaning the connector.

Average repair prices in official Xiaomi service centers (2026):

Before the service visit:

1. Back up your data (via Mi Cloud or Google Drive).
2. Find out if the warranty is saved (check the serial number on the Xiaomi website).
3. If the phone is guaranteed, do not open it yourself!

💡

In the service center, ask if it is possible to install a speaker from another model (for example, with the Redmi Note 11 on the phone). POCO X4). Sometimes it’s cheaper than the original part.

8. Alternative solutions: how to use a phone without a speaker

If repairs are delayed, but the phone is urgently needed, use temporary solutions:

For calls:

• 🎧 Use wired or Bluetooth headphones.
• 🔊 Turn on speakerphone (but watch out for others!).
• 📱 Install Google Phone app – it optimizes sound better when connected poorly.

For music and video:

• 🔌 Connect your phone to an external speaker via Bluetooth or 3.5mm connector (if available).
• 🎵 Use Smart. TV Miracast-enabled for broadcasting sound.
• 🖥️ Connect your phone to your PC through USB-C And you play sound through computer speakers.

For notifications:

• 🔔 Set up vibration and light indication in Settings → Notifications.
• 💡 Install Flash Alerts app that will flash the screen when calling.

Important: If you use Xiaomi with a broken speaker for calls, regularly clean the microphone of dust. Without feedback (you can’t hear the interlocutor), it’s easy to not notice that your voice is transmitted quietly or with interference.

FAQ: Frequent questions about Xiaomi speakers