How to pour liquid soap into the Xiaomi dispenser: video review + instruction with a photo

Xiaomi's automatic liquid soap dispensers are not just a gadget for the lazy, but a real solution for hygiene and economy. They precisely dose the detergent, reduce its consumption by 30-40% compared to manual pressing, and models with an IR sensor (for example, Xiaomi Mijia Automatic Soap Dispenser) completely eliminate contact with the surface. But many users have a problem: how to properly refill the device so that it does not clog, leak and work like a clock?

In this article, we'll go through all the nuances, from choosing the right soap to step-by-step instructions with a video, and also explain why some products are categorically not suitable for Xiaomi dispensers, and what to do if the device stopped dispensing a portion.

If you’re just planning to buy, note key differences in models. For example, Xiaomi Mijia Smart Soap Dispenser 2 supports connection to the Mi Home app and allows you to adjust the portion size (from 0.5 to 2 ml), whereas budget versions only work offline. This is important if you have children in the family – too much dose can cause skin irritation.

What liquid soap is suitable for Xiaomi dispensers: 3 selection criteria

Not all detergents can be poured into an automatic dispenser. The manufacturer recommends using liquids with a viscosity of 1000-3000 mPa·s (this is indicated in the specifications of the device), too thick gels (for example, for showers) or too liquid (diluted with water) will cause failures.

🔹 Consistency: The best option is a liquid soap marked "for dispensers" (for example, Dove, Palmolive or Ecover lines), avoid gels with abrasive particles (scrabs) or large bubbles - they will clog the pump mechanism. If you want to use an antiseptic, choose alcohol-free (alcohols corrode silicone seals).

🔹 pH level: Acidity should be between 5.5 and 7.0. Alkaline means (pH) > 8) over time, corrodes plastic parts, and too acidic (pH) < 4) may cause corrosion of the metal parts of the pump, pH may be checked with a litmus test or on the packaging.

🔹 Foaming: Severe foaming compounds (such as some shampoos) lead to false alarms of the sensor - the dispenser will "think" that the reservoir is empty and will stop working. Test the product before filling: drop on your hand and see how fast the foam settles.

• ✅ Suitable: Dove liquid soap (classic), Palmolive Aloe Vera, Ecover Zero, Sanitelle antiseptic (without alcohol).
• ❌ Not suitable: shower gel Nivea (too thick), household soap (alkali), products with microbeads.
• ⚠️ With caution: baby soap (may be too liquid), homemade castor oil-based mixtures.

⚠️ Attention: If you use diluted soap (for example, adding water to the residues of a thick gel), be sure to shake the container before filling. The sludge at the bottom clogs the pump filter, and the dispenser stops pumping the liquid.

Step-by-step: how to pour soap into the Xiaomi dispenser

The refueling process seems simple, but there are critical moments that even experienced users miss, for example, many people do not know that before the first refueling, you need to flush the tank with warm water, which removes the factory lubricant from the seals.

1. disconnect the dispenser from power (take out the batteries or disconnect the batteries) USB-This will prevent the pump from accidentally operating during refueling.

2 Remove the top cover. Most models have counterclockwise spins (except for Xiaomi Mijia Smart Soap Dispenser 2, where the lid is fixed by latches). If the lid does not respond, do not force - check if there is a hidden lock (usually hidden under the logo).

3. Remove the soap tank. In some dispensers, it is integrated into the housing, and you need to pour the liquid through a special hole (see video below). Note the maximum level - usually marked by risk or transparent insertion.

4. Pour the soap into the tank wall with a thin stream to avoid bubbles. If bubbles do appear, let them settle for 5-10 minutes before placing the lid.

5. Reset the lid back and fix it. Make sure the sealing ring (if any) is not twisted and fits tightly.

6. Turn on the dispenser and test the work. Press the sensor or hold your hand to the IR sensor. The first 1-2 portions can come out with air, which is normal.

Turned off the power |Run the tank (at first refueling) |Tested the viscosity of the soap |Plused the liquid on the wall, no bubbles |Make sure the seal is in place-->

If the dispenser does not give out soap after filling, check:

• 🔋 Are batteries charged (or is the power cable connected).
• 🔄 Is the tank properly installed - sometimes it does not rise to the end.
• 💧 Has the air got into the pump (try pressing the button several times to "pump" the system).

Video review: refueling the Xiaomi dispenser in practice

It is better to see once than read a hundred times! Below we have selected the 3 most useful videos that show the process of refueling different Xiaomi models - from budget to premium.

• 🎥 Model 1: Xiaomi Mijia Automatic Soap Dispenser (1st generation) – classic refueling through the top cover.
• 🎥 Model 2: Xiaomi Mijia Smart Soap Dispenser 2 - features of working with the Mi Home application and dosage adjustment.
• 🎥 Model 3: Xiaomi's budget clone - how to refuel if the lid doesn't unscrew.

Important: Videos often don't show, but after refueling, you need to check the tank's tightness, so turn the dispenser down for 10 seconds, and if the soap doesn't leak, it's okay.

If you have a touch-controlled model (such as the Xiaomi Viomi Smart Soap Dispenser), pay attention to the sensor calibration. After filling the new soap, you may need to reset the settings:

1. Hold the power button for 5 seconds until the indicator flashes.
2. Put your hand in the sensor and wait for the beep.
3. Repeat 3 times – the dispenser will remember the new consistency of the liquid.

Top.-5 Failures in the process of filling and how to avoid them

Even experienced users sometimes make mistakes that lead to breakdowns or malfunctioning of the dispenser, and here are the most common mistakes and ways to prevent them:

The fifth mistake is especially dangerous: alcohol not only spoils the seals, but can react with the plastic of the case, causing turbidity or cracks. If you do pour alcohol antiseptic, immediately rinse the tank with soap and water and dry it for a day.

⚠️ Warning: If the dispenser starts to make squeaky sounds when operating, it is a sign that the pump is working to wear out. Usually, thick soap or air is the cause. Try replacing the tool with a more liquid and pumping the system, as described in the spoiler above.

How to wash Xiaomi Dispenser: a step-by-step guide

Regular cleaning prolongs the life of the device and prevents bacteria from multiplying. The manufacturer recommends flushing the dispenser every 2 weeks, but if you use natural soaps without preservatives, you need to do it more often - every 10 days.

You'll need:

• 🧼 Warm water (not hot!)
• 🧽 Soft sponge or toothbrush
• 🍋 Citric acid (1 tsp. per 200 ml of water) or vinegar (for disinfection)
• 🧻 Paper towels

Instructions:

1. Turn off the dispenser from power and remove the cover.
2. Remove the tank and rinse it under running water. Use a citric acid solution to remove the plaque.
3. Clean the outlet (where the soap comes out) with a toothbrush - dried remedy often accumulates there.
4. Wipe the body with a wet sponge, avoiding water entering electronic components.
5. Dry all the parts in the air (don't use a hair dryer!) Collect the dispenser and fill with fresh soap.

For models with a UV lamp (for example, Xiaomi Viomi UV Sterilization Soap Dispenser) after washing, turn on the sterilization mode for 3-5 minutes - this will destroy the remaining bacteria.

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If the dispenser has an unpleasant smell, add 2-3 drops of tea tree essential oil to the water for washing. It has antibacterial properties and will not damage the plastic.

Frequent breakdowns and repairs of Xiaomi dispenser with their own hands

If the dispenser stops working, don't throw it away. 80 percent of the time, it's solved without going to the service center. Here are the most common malfunctions and ways to fix them:

🔧 Does not respond to sensor/sensor:

• Check the batteries (even if they are “near new” replace them).
• Wipe the IR sensor with a cotton swab dipped in alcohol.
• Reset settings (for models with the app: remove the device from Mi Home and add again).

🔧 Soap doesn't come in, but the pump buzzes:

• Disassemble the pump (if the model is collapsible) and check if the tube is clogged.
• Rinse the tank and fill with more liquid soap.
• Check the sealing ring – if it is deformed, replace it (can be cut from silicone workpiece).

🔧 Soap leaks:

• Tighten the lid tighter (but don't overdo it!).
• Check the integrity of the tank – sometimes microcracks appear.
• If it leaks from under the pump, the problem is the sealant. Grease it with food silicone (sold in hardware stores).

For electronically controlled models (such as Xiaomi Mijia Smart Soap Dispenser 2), if you suspect a board breakage, you can try reflashing the device through the Mi Home.

1. Open the app and find your dispenser in the list of devices.
2. Go to Settings → Update firmware.
3. If a new version is available, install it.

⚠️ Attention: If the dispenser beeps and flashes red when turned on, this may indicate a short circuit. Do not try to repair it yourself - contact the service.

FAQ: Answers to Frequent Questions

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If the Xiaomi dispenser stopped working, in 90% of cases the problem is solved by washing, replacing batteries or changing soaps.