How to pour soap into the Xiaomi SimpleWay dispenser: 7 steps with photos and tips

Xiaomi's SimpleWay liquid soap dispensers have become a popular solution for bathroom or kitchen hygiene, not only saving washing agent consumption, but also adding conveniences — just put your hand up, and a portion of the soap is delivered automatically. But many users are asking: what soap is suitable for refilling, how to avoid leaks, and why the dispenser stops working after a fluid change?

In this article, we will take a step-by-step tip on filling the dispenser, explain compatible detergents, typical errors, and provide tips for caring for the device. This information is relevant for all models in the SimpleWay series, including the MJSXJ01YM, MJSXJ02YM and their modifications. If you just bought a dispenser or encountered problems during refueling, here you will find the answers to all questions.

1.What soap can be poured into Xiaomi SimpleWay dispenser?

Not every liquid soap is suitable for automatic dispensers, and the manufacturer recommends using products with a certain viscosity and composition to avoid clogging the mechanism or corrosion of internal parts.

• 🧼 Consistency: Optimal viscosity is like a regular liquid soap (not gel, not too thick paste). Gel products can clog the pump.
• 🧪 pH neutral: Avoid aggressive alkaline or acid detergents (e.g., sewer cleaners) that will damage plastic and silicone parts.
• 🌿 Without abrasive particles: Scrubs or microbeads are prohibited – they scratch the inner surfaces.
• 🚫 Alcohol-free and bleach-free: These components corrode seals and shorten the life of the device.

Xiaomi is testing dispensers for compatibility with standard liquid soaps of the brands Dove, Palmolive, Lux (series for sensitive skin), and specialized products for automatic dispensers, such as Simplehuman or Ecoegg, will also work. If in doubt, check the label: look for the label “suitable for automatic dispensers”.

Important! Some users try to pour alcohol-based antiseptics into the dispenser (especially after a pandemic), this is strictly forbidden: alcohol corrodes silicone pads, and after 2-3 refills the device will begin to leak.

2.Preparation of the dispenser for refueling: what to do before pouring soap

Before you pour the new soap, the dispenser requires preparation, and if you skip this stage, you risk uneven delivery or leaks.

Turn off the power (take out the batteries or disconnect the USB- cable)

Pour the residues of old soap (if any)

Wash the tank with warm water (without detergents!)

Dry all the details in the air (at least 30 minutes)

Check the integrity of the sealing ring on the cover-->

If there is any old soap left in the dispenser, it must be removed completely.

1. Remove the top cover of the tank (turn counterclockwise).
2. Tilt the dispenser over the sink and wait for the liquid to drain through the nose.
3. Add 50–100 ml of warm water to the tank, shake and drain – this will remove the residue of soap from the tubes.

Note the O-ring (rubber pad under the lid) if it is deformed, rubbed or covered with white plaque, replace it. Complete with the Xiaomi SimpleWay dispenser comes a spare ring, but you can order a new one if necessary (MJSXJ-003).

💡

If the soap in the dispenser has thickened or changed color, before filling the new product, wash the tank with a weak acetic solution (1 tbsp. spoon of vinegar per 200 ml of water), this will remove lime plaque and bacteria.

3. Step-by-step instruction: how to pour soap into the dispenser

Now, the basic process is that the instructions are universal for all SimpleWay models, but there may be minor differences in the design of the lid.

1. Open the tank cover. Turn it counterclockwise before you click. In some models (e.g., MJSXJ02YM), the lid is fixed by the latches, press them simultaneously.
2. Pour the soap to the MAX mark. Don't go over the mark! The overflow will lead to leaks through the vent. Use a funnel (comes with a kit) or a watering pot with a narrow nose for convenience.
3. Remove the air bubbles. After pouring, tilt the dispenser slightly in different directions so that the bubbles rise up, which can block the pump and cause spitting with soap.
4. Close the lid. Tightly twist it clockwise to the point, make sure the seal ring is flat, and the skews will cause leaks.
5. Install batteries (if you've taken them off). SimpleWay dispenser runs on 4 AA batteries or USB (depending on the model).
6. Test the work. Put your hand up to the sensor, and you'll get a soap supply (usually 0.5-1 ml) and if the fluid doesn't come in, repeat steps 2-4.

The critical nuance is that after filling the new soap, the first 2-3 servings can come out with air. This is normal — wait for the system to pump the liquid. If the spit lasts longer, then the tank has bubbles or soap too thick.

4.Typical gas station errors and how to avoid them

Even experienced users sometimes make mistakes that lead to breakdowns or malfunctioning of the dispenser, and here are the most common ones and ways to prevent them:

And the problem with lime plaque is particularly noteworthy, because if you use hard water to dilute soap, over time, the inside of the tank will form a white sludge, which clogs the tubes and disables the pump, to avoid this:

• 💧 Use distilled or filtered water for dilution.
• 🧽 Once a month, wash the tank with citric acid (1 hour spoon per 200 ml of water).
• 🔄 Change the soap completely, not add the new to the leftovers.

⚠️ Attention! If the dispenser starts to sneeze (throw soap out jerks) or gnash when running, it's a sign of a clogged pump. Immediately flush the system: pour warm water, turn on the dispenser and let it work idle for 1-2 minutes. If the problem persists, it will require disassembly and cleaning.

5. How often should I change the soap in the dispenser?

Xiaomi recommends that you completely replace the soap in the dispenser every 2-3 weeks, even if it is not finished. Why so often? The fact is that the tank creates a favorable environment for bacteria to multiply, especially if the device is in a warm and humid room (for example, in the bathroom).

• 🦠 There was an unpleasant smell (steezing or souring).
• 🎨 The soap changed color (dark or cloudy).
• 🧴 The consistency became heterogeneous (flakes or sediment appeared).
• 🚰 Dispenser began to dispense soap unevenly (a lot, then a little).

If you use the dispenser infrequently (e.g. in the country), drain the soap before long downtime. The left liquid may dry and block the pump.

1. Pour all the soap.
2. Wash the tank with water and dry.
3. Close the lid and store it in a dry place.

Savings tip: If the soap is still good but not enough, pour it into a small bottle and add water (1:1), so you use the product to the end without risk to the dispenser.

💡

The more you change your soap, the longer the dispenser will last, and bacteria and plaque are the main causes of pump failures in SimpleWay devices.

6. Can I put homemade soap in the dispenser?

Many users prefer natural detergents and wonder: can you fill Xiaomi SimpleWay with handmade soap? The answer is yes, but with reservations. Homemade soap should meet the same criteria as purchased:

• 🧴 Consistency: no thicker than a regular liquid soap.
• 🌱 Composition: free of solids (grass, coffee grounds, salt).
• 🧪 Acidity: pH in the range of 5.5–8 (checked with litmus paper).
• 🚫 Prohibited ingredients: Essential oils in high concentrations (can corrode plastic), honey, milk.

If you've boiled a soap based on SCI (sodium cocoyl zetionate) or SLS/SLES, you can pour it safely, but a soap high in NaOH (acute sodium) is not suitable - it is too aggressive for the internal parts of the dispenser.

Recipe for safe homemade soap for dispenser:

Ingredients:


- 100 ml of distilled water




50 g SCI (or baby soap base)




- 10 ml of glycerol




- 5 drops of lavender essential oil (optional)





Preparation:




1. Dissolve SCI in warm water, stirring constantly.




2.Add glycerol and essential oil.




3. Cool to room temperature and put in the dispenser.

⚠️ Warning! Before you first fill up your homemade soap, test it on a small patch of dispenser plastic (like a lid) if you don't have any dents or deformities after 24 hours, it's safe.

7. Care for the dispenser: how to extend its service life

With proper care, Xiaomi SimpleWay will last 3-5 years.

• 🧽 Weekly cleaning: wipe the body and nose with a wet wipe. Avoid abrasive sponges!
• 🔋 Batteries: Change them every 3-4 months, even if the dispenser is still working.
• 🌡️ Do not place the device near heaters or in direct sunlight. The optimum temperature is 10-35 °C.
• 💧 Humidity: In a high-humidity bath, wipe the dispenser dry after each use.

Once a month, you should do a deep cleaning:

1. Pour the soap and rinse the tank with warm water.
2. Remove the nose (it unscrews counterclockwise) and wash it under a stream of water.
3. Clean the vent with a toothpick (it is located on the back wall of the tank).
4. Dry all the details in the air for 1-2 hours.

If the dispenser stopped working, try resetting to the factory:

1. Turn off the device (remove the batteries).


2 Press and hold the 15 seconds switch on.




3. Insert the batteries back - the dispenser should flash blue light.

If the problem persists after the reset, contact the Xiaomi service center. In most cases, the breakdowns are associated with a clogging of the pump or a failure of the motion sensor - these malfunctions are eliminated in 1-2 days.

FAQ: Frequent questions about refueling Xiaomi SimpleWay dispenser