Downloading the application for the robot vacuum cleaner Xiaomi: official and alternative methods

Xiaomi’s robot vacuum cleaners have become an integral part of modern smart homes, offering automatic cleaning with minimal user involvement. However, without a dedicated app, you won’t be able to fully exploit the device’s capabilities, from mapping rooms to setting up a cleaning schedule. This article will help you understand how to download and install an official vacuum cleaner application, avoiding fakes and potential risks.

It is important to understand that for different models of robot vacuum cleaners Xiaomi (for example, Mi Robot Vacuum-Mop 2 Pro, DreameBot). D9 viomi V3>) The main application is Mi Home (now Xiaomi Home), but some devices work through Dreamehome or Viomi Home, and we will discuss each option in detail, as well as how to check compatibility and circumvent regional restrictions.

What app do you need for your Xiaomi robot vacuum cleaner?

The first step is to determine which app supports your model. Most of Xiaomi’s robot vacuum cleaners are controlled via Xiaomi Home (formerly Mi Home), but there are exceptions:

  • πŸ”Ή Xiaomi Home (Mi Home) – for models Mi Robot Vacuum, Mi Robot Vacuum-Mop, Mi Robot Vacuum-Mop 2 Lite and other β€œclassic” vacuum cleaners of the brand.
  • πŸ”Ή Dreamehome – for devices branded Dreame (e.g. DreameBot) D9, DreameBot Z10 Pro, which are also manufactured by Xiaomi.
  • πŸ”Ή Viomi Home – for Viomi vacuum cleaners (for example, Viomi) V3, Viomi SE), another sub-brand.

To find out exactly what application you need, check:

  1. A sticker on the case or packaging of the device (usually the name of the application is indicated).
  2. The official site of Xiaomi is in the product card in the section "Specifications".
  3. Instructions for operation (section "Connection to the application").
πŸ“Š What kind of robot vacuum cleaner Xiaomi you use?
Mi Robot Vacuum-Mop 2 Pro
DreameBot D9/Z10 Pro
Viomi V3/SE
Another model
I haven't bought it yet.

If your model is released after 2022, it most likely supports Xiaomi Home. Devices older than 5 years (such as the Mi Robot Vacuum 1st generation) may require an outdated version of the application – we will talk about this in the section on alternative download methods.

Official download of Xiaomi Home for Android and iOS

The most reliable way is to download the app from official stores, below are instructions for Android and iOS, taking into account regional features.

For Android (Google Play)

1. Open the Google Play Store on your smartphone.

2.In the search bar, type Xiaomi Home (formerly Mi Home).

3. Make sure the developer is Xiaomi Inc. (not to be confused with fakes!).

4. Click Install and wait for the download to be completed.

Make sure the developer is Xiaomi Inc.|

Check the number of downloads (should be) >100 million)|

Read the latest reviews (no mass complaints of errors)|

Update Android to the latest version (10 recommended)+)-->

If the app is not displayed in your region (e.g. Russia or Belarus), use one of the ways to circumvent the restrictions:

  • 🌍 VPN β€” Connect to a server in Germany, Singapore or Hong Kong, then search Google Play again.
  • πŸ“± APK-Download the installation file from the official Xiaomi Home website (Download section).

For iOS (App Store)

The process is similar, but with nuances:

1. Open the App Store and find Xiaomi Home.

2. Check the developer – it should be Xiaomi Inc. or Beijing Xiaomi Technology Co., Ltd.

3.Click Download (confirmation via Face may be required) ID Touch. ID).

⚠️ Note: In some countries (e.g. Russia), the Xiaomi Home app may not be available in the App Store due to sanctions restrictions, in which case use an alternative App Store account with the region where the app is available (e.g. Kazakhstan or Armenia).

PlatformDownload linkMinimum requirements
AndroidGoogle PlayAndroid 6.0+, 2 GB of RAM
iOSApp StoreiOS 12.0+, iPhone 6s or newer
APK (direct download)Official websiteAny version of Android

Alternative ways of downloading: APK and third-party

If official stores are not available, you can download the app in other ways, but it is important to be careful not to install malware.

Download APK from the official website

1. Go to the Xiaomi Home download page.

2. Select the Android version (file with.apk extension).

3. Allow installation from unknown sources in phone settings (Settings) β†’ Security β†’ Unknown sources).

4. Install the file and launch the application.

πŸ’‘

Before installation APK check the hash file (MD5 or SHA-1) VirusTotal, which will help you make sure that the file has not been altered by the attackers.

Third-party sources: risks and recommendations

If you decide to download APK from a third party site (e.g. APKMirror, APKPure), follow the rules:

  • πŸ›‘οΈ Check the reputation of the site (read reviews on forums, for example, 4PDA or XDA Developers).
  • πŸ” Compare the file size and version with the official data at home.mi.com.
  • 🚫 Avoid websites that offer β€œhacked” versions or modified versions APK (Risk of viruses or blocking of Xiaomi account).

⚠️ Warning: Installing applications from unverified sources could lead to a Xiaomi account being blocked (if unofficial versions of the software are detected) or data leakage.In 2023, the company tightened its security policy, so risks increased.

Registration and first start: how to connect a vacuum cleaner

After installing the application, you need to create an account and connect the robot vacuum cleaner.

  1. Account registration: Open Xiaomi Home and click Register. Enter email or phone number (for Russia and CIS it is better to use email). Confirm registration by link in the letter or SMS.
  2. Adding device: Press + top-right β†’ Add a device. Select a category Vacuum cleaner and find your model. Follow the instructions on the screen (usually you need to turn on the vacuum cleaner and hold the Reset or Wi-Fi button for 3-5 seconds).

If the vacuum cleaner is not connected:

  • πŸ”Œ Check that it is charged (the indicator should be green or blue).
  • πŸ“Ά Make sure your phone and vacuum cleaner are connected to the same Wi-Fi network (2.4GHz, not 5GHz!).
  • πŸ”„ Restart router and vacuum cleaner (hold power button for 10 seconds).
What to do if the app does not see the vacuum cleaner?
If Xiaomi Home doesn’t detect the device, try it: 1. Reset vacuum cleaner settings (hold the Home buttons and power) 10 seconds). 2. Use a different phone (sometimes a problem in the version) Android/iOS). 3. Connect to a Wi-Fi network without VPN proxy. 4. Update the vacuum cleaner firmware through the official website (Support section).

Updating the application and firmware vacuum cleaner

Regular updates to Xiaomi Home and vacuum cleaner firmware add new features and fix bugs. Here's how to check the relevance:

Updating the annex

On Android:

  1. Open the Google Play Store.
  2. Find Xiaomi Home in the list of installed apps.
  3. If you have an update button, press it.

On iOS:

  1. Launch the App Store.
  2. Go to the Updates section.
  3. Find Xiaomi Home and upgrade.

Updating the vacuum cleaner firmware

1. Open Xiaomi Home and select your vacuum cleaner.

2. Go to the Device Settings β†’ Firmware update.

3. If a new version is available, click Update and wait until it is completed (don’t interrupt the process!).

πŸ’‘

Updating your firmware through the app is the safest way to do so: Do not use third-party firmware unless you are sure of its origin: it can lead to loss of warranty or device breakdown.

Action.FrequencyWhat gives
Xiaomi Home UpdateMonthlyNew features, bug fixes, support for new devices
Updating the vacuum cleaner firmwareEvery 3-6 monthsImproved navigation, new cleaning modes, battery optimization
Resetting the app cacheFor connection errorsEliminates freezes and synchronization problems

Frequent problems and their solutions

Even after installing the app correctly, users face difficulties.

1.The application does not open or fly out

Possible causes and solutions:

  • πŸ“± An outdated version Android/iOS β†’ Update the operating system.
  • πŸ—‘οΈ Filled with cache β†’ Clear the cache in the application settings (Settings) β†’ Annexes β†’ Xiaomi Home β†’ Memory. β†’ Clear the cache).
  • πŸ”’ Antivirus blocking β†’ Add an appendix to the exceptions.

2.Vacuum cleaner doesn't connect to Wi-Fi

Check it out.

  • πŸ“Ά Network type – vacuum cleaner only works with 2.4 GHz (does not support 5 GHz).
  • πŸ”‘ Wi-Fi password – it should not contain Cyrillic or special characters (for example, #, $).
  • πŸ”„ Router mode - turn off WPA3 (use WPA2).

3. "The device is not on the network" error

If the vacuum cleaner is disconnected from the application:

  1. Reboot the vacuum cleaner (hold the power button for 10 seconds).
  2. Check if the Wi-Fi indicator is on the vacuum cleaner (if not, reconnect).
  3. Remove the device from the application and add it again.

πŸ’‘

If the vacuum cleaner is constantly losing communication, try placing the router closer to the cleaning site or use a Wi-Fi repeater to amplify the signal.

Alternative applications for vacuum cleaner management

If Xiaomi Home is not suitable (for example, due to regional restrictions or incompatibility), you can use alternative solutions:

1. Dreamehome (for Dreame vacuum cleaners)

You can download:

  • πŸ“± Google Play
  • 🍎 App Store

2. Viomi Home (for Viomi vacuum cleaners)

Official references:

  • πŸ“± Google Play
  • 🍎 App Store

3. Home Assistant (for advanced users)

If you use the Home Assistant smart home system, you can integrate the vacuum cleaner through the Xiaomi Miio plugin.

  1. Install Home Assistant on a Raspberry Pi or other server.
  2. Add Xiaomi Miio integration via Configuration.yaml:
vacuum:


- platform: xiaomi_miio




host: IP_Adress DUST




token: YOUR TOKEN

The token can be obtained using the Mi Home Token Extractor app (available on GitHub).

⚠️ Note: Using informal connection methods (e.g., through Home Assistant) may violate Xiaomi’s warranty.Be sure to be prepared for the possible risks before setting up.

Can you control Xiaomi vacuum cleaner without an app?
Yes, but with limitations. Most models support physical buttons on the case (on, back to base, spot-cleaning: πŸ—ΊοΈ Create maps of premises. ⏰ Set up a cleaning schedule. πŸ“Š Check the cleaning statistics. πŸ”§ Update the firmware. The app is required to be fully used.
Why Xiaomi Home is asking you to link your account to the country
Xiaomi Home connects your account to a region to comply with local regulations (e.g., storage servers). If you have chosen the wrong region: You can change it only once every 30 days. β†’ Settings β†’ Region: If your country is not supported (e.g. Russia), choose Kazakhstan or Turkey. Please note that changing the region may result in loss of access to certain features (e.g. voice assistant in Russian).
How to transfer a vacuum cleaner to another Xiaomi account?
To transfer control of the vacuum cleaner to another user: Open Xiaomi Home and select the device. Go to Device Settings β†’ Sharing. Enter the new owner's email or phone. The new user must confirm access in their app. If you want to completely remove the device from your account (for example, when selling), reset it to the factory settings: Hold the Power buttons and Home for 10 seconds. Wait until the indicator flashes orange, now the vacuum cleaner can be connected to a new account.
What to do if the Xiaomi Home app is blocked in my country?
If Xiaomi Home is not available in your region (for example, in Russia or Belarus), use one of the ways to use the device: 🌍 VPN β€” Connect to a server in Kazakhstan, Turkey or Hong Kong and download the app via Google Play or App Store. πŸ“± APK-Download the latest version from the official Xiaomi Home website. 🍎 Change the App Store region: Go to Settings β†’ [Your name] β†’ Country/region: Select the country where the app is available (e.g. Kazakhstan); download Xiaomi Home and return the region to the previous one. VPN Turn it off after downloading, otherwise there may be problems with connecting the vacuum cleaner.
How to reset your Xiaomi account password if you forget?
To restore access: On the login screen in Xiaomi Home, click Forgot your password?. Enter your email or phone linked to your account. Follow the instructions in the email or SMS (drop-link 24 If you don't have access to it. email/Phone: Contact Xiaomi support via the form at support.mi.com. Attach a photo of the box or purchase check to confirm ownership of the device.