How to connect the vacuum cleaner Xiaomi to the application Mi Home: full instruction with photos and videos

Xiaomi’s robot vacuum cleaners have long been an integral part of smart homes, but their first connection to an app often raises questions even among power users. V3, You turn on the device, and then you turn on the stupor: why can't the app see the vacuum cleaner? Why does the light flash red? Or why does the device refuse to reconnect after resetting the settings?

In this article, we will discuss all possible ways to connect Xiaomi vacuum cleaners (including sub-brands) to the Mi app. Home/Xiaomi Home, and also solve typical problems: from the error "Device not found" to failures when updating the firmware. 2023–2026 You know, years that require a Mijia App binding instead of an outdated Mi Home!

1.What application do you need to connect a Xiaomi vacuum cleaner?

The first and most important thing is choosing the right app. Xiaomi is gradually phasing out Mi Home support for the new Xiaomi Home (or Mijia App for some regions), but not all vacuum cleaners are supported in newer versions. Here is the current compatibility table:

⚠️ Note: If your model is released after 2022, Mi Home may not see it. Check the name of the application in the instructions for the vacuum cleaner - often the manufacturer specifies QR-code.

Update versions can be downloaded here:

• 📱 Xiaomi Home (Google Play)
• 📱 Xiaomi Home (App Store)
• 📱 Dreamehome App (for Dreame vacuum cleaners): official website

2. Preparation of the vacuum cleaner for connection: 5 mandatory steps

Before you start the application, make sure that the vacuum cleaner is ready to sync. Skipping at least one item from this list is a guaranteed connection error.

Charge the vacuum cleaner to 100% (the indicator burns green)

Install the vacuum cleaner on a flat surface (not on the carpet!)

Put the vacuum cleaner on with a button ON/OFF (must beep)

Make sure Wi-Fi is running at 2.4 GHz

Shut down. VPN/Proxies on the phone (if used)

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Why is 2.4GHz Wi-Fi important? Most Xiaomi vacuum cleaners (except for the flagship models of 2026) don't support 5GHz networks (SSID), Solution: temporarily turn off 5 GHz in router settings or create a separate network for 2.4 GHz.

Also check:

• 🔋 Charge level: If the battery is discharged below 20%, the vacuum cleaner will not be switched on in pairing mode.
• 📶 Wi-Fi signal: The vacuum cleaner should be no further than 2 meters from the router at the connection stage.
• 📱 App permissions: On Android, give Xiaomi Home access to geolocation, Wi-Fi and Bluetooth.

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If the vacuum cleaner is making a paused beep (pee-pee-pee), it means it's ready to plug in, and if the signal is continuous, there's an error, it needs to be reset.

3. Step-by-step instruction: how to connect a Xiaomi vacuum cleaner to the application

Consider the universal algorithm for most models (as in the case of Xiaomi Home). If you have a different version of the app, the steps may differ slightly - see the screenshots below.

Step 1. Open Xiaomi Home and press «+» → «Add the device. Select the category "Cleaning» → «Robot vacuum cleaner».

Step 2. The app will suggest selecting a model from a list, and if your model is not available, select "Other" (for old vacuum cleaners) or "Mi Robot Vacuum" (for new ones).

Step 3: Press and hold the Home and Power buttons on the vacuum cleaner for 3-5 seconds until you hear the beep. On some models (e.g. Dreame Bot). Z10 Pro) you need to clamp "Home» + «Spot Cleaning».

Step. 4. Connect to a temporary Wi-Fi vacuum cleaner network (the name will be type) mirobot_XXXX). Go back to the app and select your home network. 2.4 GHz, enter the password.

Step 5: Wait until synchronization is complete (it can take up to 2 minutes) If the process is stalled during the Connection to the Network stage, restart the vacuum cleaner and repeat the steps.

Video instruction for clarity:

(Here would be the insertion of YouTube videos, but according to the rules of design we specify the link) → Watch on YouTube.

4. Typical connection errors and their solutions

Even with accurate follow-up, users are likely to encounter errors, and we have collected the most common problems and working methods for solving them (tested in the 2020-2026 models).

Error 1: "Device not found" (in the appendix)

• 🔄 Solution: Reset the vacuum cleaner (hold on) ON/OFF 10 seconds) and reconnect.
• 📶 Reason: Weak Wi-Fi signal or incorrect frequency (must be 2.4 GHz).
• 📱 In the phone settings, turn off the plane mode for 10 seconds, then turn back on.

Error 2: “I couldn’t connect to the network”

• 🔐 Solution: Check your Wi-Fi password (you may have entered it with an error).
• 🌐 Reason: The router uses an incompatible type of encryption (should be) WPA2-PSK).
• 🔧 Action: Go to the router settings and change the security mode to WPA2 (not WPA3!).

Error 3: The vacuum cleaner emits a continuous beep

• ⚠️ Diagnosis: Critical error (e.g. jammed wheels or sensors).
• 🔧 Solution: Turn over the vacuum cleaner and check:

Error 4: The app says “The device is linked to another account”

That means the vacuum cleaner has already been connected to another phone.

1. Reset the vacuum cleaner to the factory settings (see Section 5).
2. If the reset didn’t help, contact the previous owner and ask them to remove the device from their Mi Home account.
3. In extreme cases, contact Xiaomi with proof of purchase (check/guarantee).

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If the vacuum cleaner has been used in China before, it can be blocked by regional binding, and unlocking it requires changing the server in Mi Home to Mainland China and linking it to a Chinese account.

5. How to reset Xiaomi vacuum cleaner to factory settings?

Reset is required in three cases:

1. You bought a used vacuum cleaner, and it's tied to someone else's account.
2. The device is unstable (e.g., does not save cleaning cards).
3. You want to sell the vacuum cleaner and delete your data.

Method 1: Program reset (via the appendix)

If the vacuum cleaner is connected to your account:

1. Open Xiaomi Home → Choose your vacuum cleaner.
2. Go to Settings → About the device → Reset settings.
3. Confirm the action (the vacuum cleaner will emit a long signal and restart).

Method 2: Hardware reset (buttons)

If the application is lost:

1. Turn off the vacuum cleaner (hold on) ON/OFF 3 seconds).
2. Press the Home and Power buttons for 10-15 seconds at the same time until you hear a voice message in Chinese ("Reset"). OK»).
3. Dreame and Viomi models may need to clamp “Home» + «Spot Cleaning».

⚠️ Warning: Once reset, the vacuum cleaner will be removed from all the associated accounts and lose the stored maps of the premises. If you use the Cleanup Zone function, they will have to be reconfigured.

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Before reset, take a photo of the saved cleaning cards in the application – this will help you quickly restore the settings after connecting.

6. Features of connecting new models (2023-2026)

Xiaomi vacuum cleaners released after 2023 (Xiaomi Robot Vacuum) X20, DreameBot X30 Ultra, require additional actions when connecting:

• 📱 Phone Number Link: Mi Account must be confirmed by SMS.
• 🌍 Select a region: In Xiaomi Home, select “China” country when adding the device (even if you are in Russia/Europe).
• 🔄 Update: New models automatically update to the latest version of the software when you first connect.

Instructions for Xiaomi Robot Vacuum X20:

1. Download Xiaomi Home version 6.5.400 or later.
2. Turn on the vacuum cleaner and wait for the voice greeting ("Hello, I'm ready").
3. In the application, select "Add device» → «Robot vacuum cleaner» → «Xiaomi Robot Vacuum X20».
4. Follow the hints on the screen (you will need to scan). QR-box-code).

⚠️ Note: If your vacuum cleaner supports the function 3D-mapping (Xiaomi) S10+, Dreame D10s Pro, you will need to activate it:

• Update the firmware to the latest version;
• Install additional Xiaomi Home Design software (available only for China).

7.How to connect a Xiaomi vacuum cleaner without Wi-Fi (offline mode)?

Many people are wondering if you can use a vacuum cleaner without an internet connection, and the short answer is yes, but with serious limitations.

What works without Wi-Fi:

• ✅ Basic cleaning (buttons on the body);
• ✅ Return to base upon completion;
• ✅ Local cleaning (Spot Cleaning).

What WON'T work:

• ❌ Management through the application;
• ❌ Preservation of premises maps;
• ❌ Voice control (Alice, Google Assistant);
• ❌ Firmware update.

How to transfer the vacuum cleaner to offline mode?

Just don't connect it to Wi-Fi, but keep in mind:

• 🔋 Without firmware updates, the vacuum cleaner may not work stable (e.g., Mi Robot Vacuum). 1S without updates often loses the base).
• 🗺️ Without a card, cleaning will be chaotic (Random algorithm instead of a map) LDS/ToF).

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Offline mode is only suitable for basic cleaning. For full use (zones, schedules, voice control), a Wi-Fi connection is mandatory.

FAQ: Frequent questions about connecting Xiaomi vacuum cleaners