How to add a new user to the robot vacuum cleaner Xiaomi: 3 proven ways

Xiaomi’s robot vacuum cleaners have become an integral part of modern smart homes, but their full use requires the right access setup. Many users face the problem of how to allow family or tenants to control the device without passing on the username and password from the main Mi Home account?

In this article, we will explore all the current ways to add users to a robot vacuum cleaner – from a standard invitation through an app to alternative methods for devices with limited functionality. We will pay special attention to the nuances of working with different models (Mi Robot Vacuum-Mop 2 Pro, Dreame). D9, Viomi V3) Frequent errors that prevent successful linking.

Important: The procedure varies depending on the server region (China, Europe, Russia) and the firmware version of the device. If your vacuum cleaner is released before 2020, some features may not be available, we will also discuss this.

1.Preparation: What to know before adding a user

Before you invite new users, make sure your robot vacuum cleaner is properly configured and ready to share.

• 🔹 The device must be linked to the main account in Mi Home (not through guest mode).
• 🔹 Application version - no lower than 6.5.400 (check in Profile) → Settings → About the annex).
• 🔹 Robot Connected to a 2.4GHz Stable Wi-Fi Network (5GHz Not Supported by Most Models).
• 🔹 The device has the latest firmware installed (update to Device Profile) → Settings → Update of the PO).

If you use Dreame or Viomi, note that these brands have their own apps (Dreamehome and Viomi Home) where the user addition process may be different.

⚠️ Note: If your vacuum cleaner is linked to a server in China, the invited user must also register an account in that region, and changing the region after the device is tied will result in loss of access!

2. Method 1: Adding via the Mi Home app (main method)

This is the most reliable and versatile method that works for most models, and the instructions are relevant for servers in Europe and Russia:

1. Open Mi Home and go to the Devices tab.
2. Choose your robot vacuum cleaner from the list.
3. Press three points (⋮) top-right → Settings of the device.
4. Scroll down and select Access Management (or Sharing in older versions).
5. Click Add User and enter the invitee’s email or phone number.
6. Select the access level: 🔐 Administrator – full control (management, settings, removal of users). 🔓 The average user is only basic functions (start cleaning, return to base).

Mi Home

If the user does not see the notification:

• 📌 Ask them to update the app to the latest version.
• 📌 Check if the antivirus is blocking notifications from Mi Home.
• 📌 Make sure that email/Phone entered without errors (registration is not important).

⚠️ Note: The invited user must accept the request within 7 days, otherwise it will be automatically cancelled.

Method 2: Use of guest mode (for temporary access)

If you need to provide access for a limited period of time (such as guests or cleaning service workers), use guest mode. 3.5.8_003621 newer:

1. In Mi Home, go to the robot vacuum cleaner settings.
2. Select Guest Mode (or Temporary Access).
3. Activate the switch and set an expiration date (from 1 hour to 7 days).
4. Generate. QR-code or copy the invitation link.
5. Pass the code/link to the guest, and after scanning, they can control the vacuum cleaner through their app.

Restrictions on guest mode:

• ⏳ Access is automatically terminated upon expiration of the period.
• 🚫 No possibility to change cleaning settings (start/stop only).
• 📍 Geosons and cleaning schedules are not available.

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If guest mode is not displayed in the settings, update the firmware of the robot through Mi Home → Device profile → For Viomi models, this mode may be called “guest mode” and hidden behind an additional menu.

Method 3: Alternative methods for older models

If your robot vacuum cleaner is released before 2020 (e.g. Xiaomi Mi Robot Vacuum 1 or Mi Robot Vacuum-Mop P), standard ways to add users may not work.

4.1 Reassigning the device to another account

This method is suitable if you are willing to temporarily transfer control of the vacuum cleaner to another user:

1. In your main account, delete the device from Mi Home (Device Settings) → Delete).
2. Ask the second user to add a robot vacuum cleaner to your account in Add Device mode → Robot vacuum cleaner.
3. After use, return the device back (repeat the procedure in reverse order).

⚠️ Attention: When re-binding, you reset all the settings, the maps of the premises, the cleaning schedules and the geofences, and you have to reconfigure them!

4.2. Use of third-party platforms (Home Assistant, Yandex Alice)

For advanced users, integration through Home Assistant or voice assistants is suitable:

• 🏠 Home Assistant: Set up the Xiaomi Miio component and provide access via the web interface.
• 🎤 Yandex Alice: Connect a robot vacuum cleaner to Yandex.Smart Home and set up shared access through a family account.

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Re-binding the device is an extreme method, and only use it if other methods are not available, as this leads to the loss of all personal settings.

5. Common mistakes and their solutions

Even when following the instructions, users often encounter problems.-5 errors and ways of eliminating them:

If none of the solutions worked, try resetting the robot to factory settings:

1. Turn off the vacuum cleaner.
2. Press the Home and On/Off buttons for 5 seconds.
3. Wait for the beep (voice message "Reset successful").
4. Connect the device again via Mi Home.

6.Security: How to Protect Your Account When Shared

Giving access to a robot vacuum cleaner to third parties is always risky, and follow these rules to avoid problems:

• 🔒 Never give your username and password from your main Mi Home account. use only official invitation methods.
• 📱 Set up two-factor authentication in Mi Account (Profile) → Security → Two-step verification).
• 🔄 Check the access list regularly (Device settings) → Access management).
• 🚨 Remove inactive users immediately after they are finished with the device.

Important: In 2023, Mi Home accounts were hacked through Miio protocol vulnerabilities, and if you notice suspicious activity (unknown devices in history, changed settings), immediately revoke all invitations and change your password.

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Create a separate Mi Home account specifically for smart appliance management, link only a robot vacuum cleaner and other shared devices (such as smart lamps), and use the main account for personal gadgets.

7. Features for different models of robot vacuum cleaners

The functionality of adding users varies depending on the model, and here are the key differences:

7.1. Xiaomi Mi Robot Vacuum-Mop 2 Pro / 2 Lite

Supports up to 5 users with flexible rights settings, there is a guest mode and the ability to restrict access to certain functions (for example, prevent changing the schedule).

7.2. Dreame D9 / D10 Plus

There's a maximum of 10 users, but there's no "administrator" and "guest" -- all have the same rights, but there's Family Sharing, where you can create user groups.

7.3. Viomi V3 / SE

Restriction of 3 users, no guest mode. Adding a new user requires confirmation of the user's presence. SMS (Even if the email is already verified).

7.4 Old models (until 2019)

Mi Robot Vacuum 1, Mi Robot Vacuum-Mop P and other early versions do not support multiplayer access. The only way is to re-tether the device (see section 4.1).

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Before buying a robot vacuum cleaner, check the features for multiplayer mode support, which has only become standard since 2020.

FAQ: Frequent questions about adding users