Xiaomi soap dispenser: full instructions for use and care

Xiaomi’s liquid soap dispensers have become a popular solution for maintaining hygiene in the bathroom or kitchen. These compact devices not only automate the dosing process of detergent, but also add modern design to the interior. However, many users are faced with the question: how to properly refill the dispenser, adjust the portion volume or fix possible malfunctions?

In this article, we will go through all aspects of working with Xiaomi dispensers in detail, from the basic installation to the intricacies of operation, you will learn which models support smart control through the Mi Home application, how to avoid leaks and why the device can stop giving out soap.

What models of dispensers for soap releases Xiaomi

Xiaomi offers several options for dispensers, differing in design, functionality and control method.

  • πŸ”Ή Xiaomi Mijia Automatic Soap Dispenser - classic version with a touch sensor and a capacity of 300 ml. AA, supports the adjustment of portion volume.
  • πŸ”Ή Xiaomi Viomi Smart Soap Dispenser - smart model with connection to Mi Home, the ability to voice control via Alice or Google Assistant. Capacity - 400 ml, powered by USB-Type C.

The models are not only technically specific, but also compatible with the types of detergents. For example, Viomi Smart works better with medium-viscosity liquid soap, while Youpin Foam requires special foam formulations. Before buying, check whether the chosen model supports your favorite brand of soaps - some devices can clog when using thick gels.

πŸ“Š What Xiaomi Dispenser Model Are You Using?
Mijia Automatic
Viomi Smart
Youpin Foam
Another model.
I haven't bought it yet.

Preparation of the dispenser for the first use

Before you start, you need to assemble and refuel the device properly. Start with unpacking: the dispenser comes with batteries (if not USB), wall mounts and instructions in Chinese. Unfortunately, Russian documentation is rare, so follow our recommendations.

Step 1: Installation of batteries or power connection

  • πŸ”‹ For battery-powered models (Mijia Automatic): Open the back cover, insert 4 batteries AA You can use alkaline batteries, which last longer.
  • πŸ”Œ For USB-Viomi Smart: Connect Type-C cable to power adapter (5V/1A). Avoid using powerful smartphone charges – this can shorten the life of the controller.

Step 2: Refilling with detergent

Unscrew the top cover of the tank counterclockwise. Pour the liquid soap to the MAX mark (usually 250-400 ml depending on the model). Do not use products with abrasive particles or bleach - they will damage the pump mechanism. After filling, tightly twist the cover to avoid leaks.

β˜‘οΈ Preparation of the dispenser for work

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Customization of portion volume and sensor sensitivity

One of the key features of Xiaomi dispensers is the ability to adjust the amount of soap you give out, which is true if you use concentrated detergents or want to save money.

ModelAdjustment methodRange of portion volume
Mijia AutomaticThe button on the back (3 levels)0.5–1.5 ml
Viomi SmartThrough the Mi Home app (step 0.1 ml)0.3–2.0 ml
Youpin FoamThe button on the bottom panel (2 levels)0.8-1.2 ml (foam)

For Viomi Smart models, you can also adjust the sensor sensitivity. If the dispenser is triggered too often or does not respond to the hand, open the Mi Home app, go to the Device Settings β†’ Sensor Sensitivity and select the optimal level (we recommend starting with the average value).

⚠️ Warning: If the dispenser is spontaneously releasing soap, check for direct sunlight on the sensor.

Connect to Mi Home and Smart Home

Smart dispenser models (Viomi Smart) support integration into the Xiaomi ecosystem.

  1. Download the Mi Home app (available for Android and iOS).
  2. Sign up or sign in to your Xiaomi account.
  3. Click Add Device (+) β†’ Household Care β†’ Soap Dispenser.
  4. Follow the instructions on the screen: turn on the dispenser, holding the power button for 5 seconds until the indicator blinks.

After you connect, you can:

  • πŸ“± Control the dispenser remotely (for example, dispense soap on schedule).
  • πŸ”„ Monitor the level of detergent in the tank.
  • πŸ”‹ Receive notifications about low battery charge.
  • πŸ€– Integrate the device into a smart home scenario (e.g., automatically turn on the dispenser when you detect movement in the bathroom).

πŸ’‘

If the dispenser is not connected to Wi-Fi, try restarting the router or using the 2.4 GHz access point. Xiaomi devices do not support 5 GHz networks.

Cleaning and care: how to prolong the life of the dispenser

Regular cleaning is key to the long-term operation of the device, soap eventually leaves deposits on the pump and tubes, which leads to clogs or a decrease in portion volume.

  • 🧼 Weekly: wipe the body and sensor with a wet cloth.
  • πŸ”§ Once a month: Rinse the tank and pumping mechanism.
  • 🚿 Every 3 months: carry out a deep cleaning with disassembly (for models with a removable pump).

Step-by-step instructions for cleaning:

  1. Turn off the dispenser from power.
  2. Pour the residues of soap and rinse the tank with warm water.
  3. To remove plaque, use a solution of vinegar (1: 1 with water) or special means for cleaning coffee machines.
  4. Dry all the parts before assembly (moisture can cause corrosion of the contacts).

⚠️ Warning: Do not use hard brushes or abrasive cleaners – they will damage silicone seals and plastic parts.

What to do if the dispenser has stopped dispensing soap?
If the pump is not working, check: 1. Battery charge (for wireless models). 2. Clogged tube - blow it or wash it with a syringe with warm water. 3. Proper assembly after cleaning (sometimes the hose leaves the pump). If the problem remains, reset the device settings through the Reset button (on the back).

Common Problems and Their Solutions

Even reliable Xiaomi devices can fail, and consider the typical faults and ways to fix them:

Problem.Possible causeDecision
The meter is off.Batteries discharged / no power supplyReplace the batteries or check them out USB-cable
Soap is given out in jerks.Air in the tube or blockageBlow the system or rinse with vinegar solution
Sensor's not responding.Dirt on the sensor or low sensitivityWipe the sensor, check the settings in Mi Home
Leak of soapThe seal is loosely twisted or the seal is damaged.Tighten the lid, replace the silicone pad

If the dispenser is connected to Mi Home but not displayed in the app, try:

  1. Delete the device from your account and add it again.
  2. Update the dispenser firmware (if available).
  3. Reset to factory settings (reset button for 10 seconds).

πŸ’‘

Before contacting the service center, check the warranty card – most Xiaomi models have a warranty of 12 months from the date of purchase.

Tips for saving soap and optimizing work

Xiaomi dispensers help reduce detergent consumption by 30-40% compared to hand pouring.

  • πŸ’§ Dilute the concentrated soap with water (ratio 1:1). Most dispensers work normally with less viscous compounds.
  • ⏱ Set a minimum serving size (0.3–0.5 ml) – this is enough for single use.
  • πŸ”„ Use the "Eco" mode in smart models, if it is provided by firmware.
  • πŸ›’ Buy soap in bulk in large containers – it is cheaper than small bottles.

A Youpin Foam dispenser is suitable for the kitchen, which removes fat better and requires less money. In the bathroom, classic models with liquid soap are more appropriate, since the foam dries faster on the hands.

If you use the dispenser in a public place (for example, in the office), adjust it to the maximum portion (1.5-2 ml) to avoid frequent refueling.

FAQ: Answers to Frequent Questions

Can I use a shower gel instead of liquid soap?
Yes, but with reservations. Gels are usually thicker, so: Dilute the gel with water (1 part gel to 1-2 parts water). Clean the dispenser more often (every 2 weeks), as the gel clogs the pump faster. Avoid gels with large particles (scrabs, peeling) - they will damage the mechanism. For the Youpin Foam models, the gel is not suitable - only special foam formulations.
How to reset the Xiaomi dispenser to factory settings?
To reset: Turn off the power of the device. Press the Reset button (usually located on the back next to the power connector). Hold for 10-15 seconds until the indicator flashes red. Release the button and wait for the reset (it will take ~30 seconds). After the reset, you will have to reconnect the dispenser to the Mi Home.
How long are the batteries in the Mijia Automatic dispenser?
At an average use rate of 10-15 servings per day, AA alkaline batteries last 4-6 months. To extend the lifespan: Use one brand of battery (don't mix old and new) Turn off the dispenser overnight if not in use. Keep your contacts clean, oxidation increases energy consumption.
Can I put a dispenser on the wall?
Yes, all Xiaomi models support wall mounting. The kit comes with screws and double-sided tape. Recommendations: For tile tiles, use scotch (do not drill to avoid cracks). Place the dispenser at a height of 80-100 cm from the floor for easy access. Make sure there are no heat sources (such as a towel warmer) nearby - this can deform the plastic.
What if the dispenser is dispensing soap continuously?
The continuous supply of soap is usually caused by: sticking a button or sensor (wash with alcohol); damage to the pump (replacement required); firmware failure (reset settings); first turn off the power, then disassemble the device and check the mechanical part; if there is a problem with electronics, contact the service.