Call forwarding on Xiaomi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number. This is true when you are temporarily unavailable, using a second device or want to forward calls to your work phone. However, many users of Redmi, POCO or Mi face difficulties: where exactly are these settings hidden in MIUI? Why does the feature not work after the update? And how to configure redirection to specific conditions - for example, only when the phone is occupied or out of coverage?
In this article, we’ll look at all the ways to set up redirects to Xiaomi, including hidden menus for different versions of MIUI (12 to 14), nuances of working with SIM cards and solving typical problems, and you’ll learn how to check if redirects are active, and why the operator can block this feature.
⚠️ Note: Set up a forwarding may result in additional tariff costs for your carrier.Clarify the tariff terms before activating the feature - some mobile networks consider forwarded calls as coming from your number.
Where is the call forwarding in Xiaomi: the way to settings
Depending on the version MIUI Smartphone models (Redmi Note 12, POCO X5, Mi 11 et al.) the redirect settings menu may differ. Main path: Settings → SIM-maps and mobile networks → [Choose. SIM] → Call forwarding.
If this is not the case, try alternatives:
- 📱 MIUI 14: Settings → Connections and sharing → Double. SIM mobile → Redirection
- 🔄 MIUI 12/13: Settings → SIM-maps and mobile networks → Additionally. → Redirection
- 📶 For POCO: Sometimes the function is hidden in the settings → System applications → Phone. → Redirection
On some firmware (especially global) the item may be called Call Forwarding or Divert Calls. If the menu is missing at all, this may mean that the operator has blocked the function at the level of the service. SIM-Maps – read about this in the section about errors.
Types of redirects to Xiaomi: unconditional, conditional and on schedule
Xiaomi smartphones support 4 types of redirects, each of which works according to its own rules:
| Type of forwarding | When it works. | Activation code (USSD) |
|---|---|---|
| Unconditional | All incoming calls are forwarded immediately. | 21[number]# |
| If there is no answer | After 15-30 seconds without a response (time is adjusted) | 61[number]# |
| If you're busy | When you're talking on a different call | 67[number]# |
| Out of the zone. | Phone off or off the network | 62[number]# |
The most popular option is unconditional forwarding, which allows you to redirect all calls to another number, and conditional options are business-friendly: for example, you can set up a redirect to the secretary only when you are busy (67).
⚠️ If you activate multiple types of redirects at the same time, the priority will be unconditional – it will cancel all other rules.
Make sure that SIM-The card supports the function (check with the operator)
Check the balance – some networks charge for forwarding
Write down the number to which you will forward the calls.
Turn off the "Do Not Disturb" or "Air Mode" modes"-->
Step-by-step: how to enable redirects to Xiaomi
Let’s look at the Redmi Note 11 Pro with MIUI 13:
- Open the settings and go to SIM-maps and mobile networks.
- Choose. SIM-The card you want to set up a redirect for (if there are two of them).
- Slip on the item Call forwarding (or Call Forwarding).
- Select the type of redirect (e.g., Always redirect for an unconditional option).
- Enter the phone number to which the calls will be redirected, in the format +79XXXXXXXXX or 89XXXXXXXXX.
- Confirm activation – the system will send USSD-request.
After successful activation, an arrow icon will appear in the status bar (⤴️) If the icon is not present, but the settings are saved, check if the operator is blocking the function (more on this in the next section).
💡 Useful tip: To quickly check the redirect status, type USSD-code #62# (for forwarding when unavailable) or #21# (for unconditional) The answer will be the number that the redirect is configured to or the message "Disabled".
What to do if there is no forwarding icon?
Xiaomi redirect problems: why it doesn’t work and how to fix it
Users are most often faced with three problems:
- 🚫 The function is not in the menu: this means that the operator has blocked it at the level. SIM-The solution is to call support (e.g. 0611 for MTS) and request activation.
- ❌ Unable to activate error: Check balance (possibly insufficient funds) or reboot phone. Sometimes resetting network settings (Settings) helps → SIM-map → Resetting mobile network settings).
- 🔄 Calls are not redirected: make sure the number is correctly listed (with the country code) and that there is no lock on the target phone of unknown numbers.
Another common cause is application conflict, like Truecaller or the built-in Call Blocker in MIUI can interfere with redirects, and try to temporarily disable those programs.
⚠️ Note: At some operator rates (for example, Beeline’s Smart) redirect works only after you have connected an additional option. USSD-menu (*110*09# for Beeline).
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If a redirect is delayed (e.g., if no response is used), reduce the latency. dial **61*[number]11[seconds]#, where [seconds] is the time to redirect (e.g., 15).
How to disable call forwarding on Xiaomi
To deactivate the redirect, follow the same steps as when you turn on, but select the option to Disable or Off. in the redirect menu. USSD-code:
- 🔚 Turn off unconditional: ##21#
- 🕒 Disable if no response: ##61#
- 📞 Turn off when busy: ##67#
- 📡 Disable if unavailable: #62#
After the arrow's badge is turned off (⤴️) If this does not happen, restart your phone or check your status via *#21#.
Important: some carriers (such as MegaFon) can save the redirect settings even after resetting the phone to factory settings. USSD-code.
Redirecting to Xiaomi through apps: alternative ways
If the built-in MIUI settings don't work, you can use third-party apps, such as:
- 📱 Call Forwarding (by Simple Mobile Tools): allows you to flexibly configure redirect rules, including a schedule by day of the week.
- 🔄 Tasker: For advanced users, you can create tasks that activate redirects according to conditions (for example, when connecting to a specific Wi-Fi network).
- 🏢 Google Voice: If you have a US number, it offers flexible redirect settings with voicemail recording.
💡 Example of setting up via Tasker:
- Create a new task (Task → Net → Mobile Data)
- Add the Phone action → Call Forwarding.
- Specify the type of redirect and number.
- Set up a trigger (e.g. State → Net → Wi-Fi Connected to your home network).
⚠️ Warning: Redirection apps require call permission (android.permission.CALL_PHONE) They may conflict with built-in functions. MIUI. Check the reviews on Google Play before using – some programs contain ads or paid features.
Redirection on two SIM-cards: nuances for Xiaomi
If your Xiaomi supports Dual SIM (such as the Redmi Note 10 Pro or POCO X4 Pro), you can configure the redirect separately for each card.
- 🔢 Only one active redirect: if you turn on redirects to both SIM, Only the last activated one will work.
- 📶 Different operators have different rules, for example, one SIM Redirection can be free, and on the other - paid.
- ⚡ Energy consumption: with active redirection on both cards, battery consumption increases by a factor of ~5-7%.
💡 Business tip: If you use the same phone for work and personal calls, set up work-related forwarding SIM You'll keep your personal number intact, so you won't miss important calls, but you won't rerout all personal calls.
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On Xiaomi, two SIM-Redirection is configured independently for each card, but only one rule can work at the same time (the last activated rule).