Why is Xiaomi connected to Wi-Fi, but the Internet is not working?
You open YouTube or Telegram, and instead of content you see the words “No Internet connection” – even though the Wi-Fi icon on Xiaomi is burning and shows the full signal, POCO X5 There could be a dozen reasons, from a banal router failure to errors in settings. IP-protocol or conflict DNS-server.
In this article, we will look at 12 working ways to bring the Internet back to Xiaomi, from simple (reboot phone) to advanced (manual setting of APN or reset network settings). Importantly, not all methods are universal — the effectiveness depends on the phone model, MIUI version and router type. Let's start with the diagnosis!
🔍 First step: check if the Internet is working on other devices (laptop, tablet) connected to the same Wi-Fi. If so, the problem is in the phone. If not, the router or ISP is to blame.
1.Rebooting the phone and router - the basic method
It sounds trivial, but 30 percent of the time it helps. DHCP-Router servers are often eliminated by a simple reboot.
How to Reboot Xiaomi correctly:
- 📱 Hold the power button for 10 seconds until the off menu appears.
- 🔄 Select "Reset" (not "Switch off»!).
- ⏳ Wait 1-2 minutes – the phone should be fully loaded.
For the router, disconnect it from power for 30 seconds, then turn it back on. Wait until all the indicators stabilize (usually 1-3 minutes).
⚠️ Warning: If after restarting the Wi-Fi router disappeared from the list of available networks – press the button WPS on the back of the router (hold 5 seconds) this will reset the wireless settings to the factory.
2. Check IP and DNS settings on Xiaomi
If the phone connects to Wi-Fi, but the sites do not open, the problem may lie in the incorrect settings. IP or DNS-servers, by default. MIUI It uses automatic mode, but sometimes it fails.
How to set up IP manually:
- Open the Settings. → Wi-Fi.
- Click on the name of your network (connected) → “Change the network”.
- Enable the option to "Show additional parameters".
- In the IP Settings section, select “Static” instead of “DHCP”.
- Fill in the fields: 📌 IP-address: 192.168.1.100 (if the router has a IP 192.168.1.1). 📌 Gateway: 192.168.1.1 (the address of your router). 📌 Network mask: 255.255.255.0. 📌 DNS 1 and DNS 2: 8.8.8.8 and 8.8.4.4 (Google) DNS) or 1.1.1.1).
Save your settings and reconnect to the network.
| Parameter | Default value | Recommended value |
|---|---|---|
| IP-address | Automatically (DHCP) | 192.168.1.X (where X is the number from 2 to 254) |
| Gateway | Automatically. | IP-router address (e.g. 192.168.0.1) |
| DNS | Automatically (provider) | 8.8.8.8 or 1.1.1.1. |
If, after manual adjustment, IP The internet has been working, but after a while it has disappeared again – the problem is that DHCP-Update the router's firmware or contact the provider.
☑️ Verification DNS Xiaomi
3. Reset network settings on Xiaomi
If previous methods didn't work, try resetting your phone's network settings, which will delete all stored Wi-Fi networks, passwords and other data. APN-settings (but will not affect personal data).
Instructions:
- Go to Settings → About the phone → All the parameters.
- Select “Resetting” → “Resetting network settings”.
- Confirm the action (you may need to enter a pattern lock or PIN-code).
- After restarting, connect to Wi-Fi again.
⚠️ Note: On some models (Redmi) 9A, POCO M3) If you reset the network, you can lose the mobile Internet, and then you have to manually configure it. APN (Path: Settings → SIM-maps and mobile networks → Access points (APN)). Parameters APN Check with your operator.
💡 Alternative: Instead of completely resetting the network, try Forget the Network for troubled Wi-Fi:
- Open the Settings. → Wi-Fi.
- Click on the network name. → «Forget it».
- Connect again by entering the password.
How to check and correct:
- Open the router control panel (usually at 192.168.1.1 or 192.168.0.1).
- Check the wireless network settings: 🔄 Wi-Fi Channel: Select a fixed channel (e.g. 6 or 11 for 2.4GHz) instead of Auto». 🔒 Type of security: Install WPA2-PSK (not WPA3, If the phone is old). 📋 MAC-filter: turn off or add MAC-The address of your Xiaomi (you can find it in Settings) → The phone. → All parameters. → Status).
How do you know? MAC-Xiaomi address without access to settings?
5. Update MIUI and router firmware
Wi-Fi failures are often due to outdated firmware on the phone or router, such as MIUI 12.5, which had a network connection error on channels 12-14, and MIUI 14, which had IPv6 issues.
How to update Xiaomi:
- Go to Settings → About the phone → System update.
- Click on “Check Updates” and install the latest version.
- If the update doesn’t come, download the firmware manually from en.miui.com (choose a stable version for your model!).
How to update your router:
- Download the latest firmware from the manufacturer’s website (for example, for Xiaomi Router – from mi.com).
🔧 Resetting Network Access Rights: Some applications (such as Facebook or TikTok) may restrict the Internet to other programs:
- Go to Settings → Applications → Permissions → Network Access.
- Click on the three dots in the top right corner → “Reset permissions”.
💡
If the problem occurs after installing a new app, try downloading your phone to Safe Mode (hold the power button → Reboot Safe Mode) and it only runs system programs — if Wi-Fi is working, it’s third-party software that’s to blame.
7.Problems with IPv6 and proxy servers
Some networks (especially corporate or hotel) may not have the Internet running due to incorrect IPv6 or proxy settings. MIUI tries to use IPv6 by default, but many providers do not support it.
How to disable IPv6 on Xiaomi:
- Open the Settings. → Wi-Fi.
- Click on the current network → “Change network” → “Show additional settings”.
- Find the IPv6 option and select “Disconnected”.
- Save and reconnect.
How to check the proxy:
- Go to Settings → Wi-Fi → Current Network → Change Network → More.
- Make sure the Proxy field is set to No (not Manual or Auto).
- If the proxy is enabled but you haven’t configured it, it’s a sign of a virus or malicious profile.
8. Hardware malfunctions: antenna, Wi-Fi module
If none of these methods worked, the problem may be a physical breakdown:
- 📶 Damaged Wi-Fi antenna (often after falling or getting moisture).
- 🔌 Faulty wireless communication module (for example, after a failed repair).
- 🔋 Overheating of the processor (at high load Wi-Fi is turned off to save energy).
How to diagnose:
- 🔍 Check if Wi-Fi is working in Safe Mode (if so, a problem in the software).
- 📱 Connect your phone to another Wi-Fi (such as a cafe or friend’s office).
- 🔧 If Wi-Fi does not catch any network, it is 100% hardware malfunction.
💰 Replacement of Wi-Fi antenna on Xiaomi costs 1,500–3,000 ₽, module - 3000-6000 ₽. Before repair, check whether the warranty is valid (even if the phone is “drowned”, some service centers are approaching the doorstep).