Why Xiaomi Redmi phone has Wi-Fi, but no Internet access โ€“ a full analysis of the reasons and solutions

The situation is familiar to many: your Xiaomi Redmi successfully connects to the Wi-Fi network, displays the full signal level, but the browser stubbornly produces an error "No Internet connection", and applications refuse to update, and on other devices โ€” laptop, tablet or second phone โ€” the same network works without complaints. What is the matter?

The problem of โ€œWi-Fi without Internetโ€ on Redmi smartphones (be it Redmi Note 12, Redmi) 10C older models like the Redmi 9A) It's mostly not hardware malfunctions, but software failures or settings that are wrong, and 80 percent of the time, you can fix it yourself without having to go to a service center, but you have to pinpoint the root of the evil -- there may be more than a dozen of them -- from a common failure. IP-addresses before the firmware conflict MIUI.

In this article, we'll look at all the possible reasons Redmi doesn't provide Wi-Fi, from the obvious to the exotic, and give you step-by-step instructions for diagnosing and troubleshooting, including hidden MIUI settings that aren't written about in the official documentation, starting with the simplest.

1. Checking the basic parameters: router and network

Before digging deep into the phone's settings, make sure the problem isn't on the router or provider's side.Here's a minimum checklist to help cut off external factors:

  • ๐Ÿ”„ Reset the router. Pull the power cord for 30 seconds and turn it back on. 30 percent of the time, it solves the hanging problem" DHCP-server.
  • ๐Ÿ“ฑ Check other devices. Connect a laptop or a second phone to the same network. If the Internet works, your Redmi is a problem.
  • ๐ŸŒ Test different sites. Sometimes blocking a particular resource (such as vk.com or youtube.com) is mistakenly perceived as having no Internet connection.
  • ๐Ÿ“ก Change the Wi-Fi range. In router settings, try switching from 5 GHz to 2.4 GHz (or vice versa). Some Redmi models don't work well with 5 GHz at low signal.

If the Redmi Internet never worked after this manipulation, move on to the phone's settings.

โš ๏ธ Note: Do not confuse the lack of Internet with a limited connection (the icon "!" next to Wi-Fi). IP-The address, the second address, there's an address, but there's no access to the network!

For diagnosis, open Settings โ†’ Wi-Fi, tap your network and look at the line "IP-Address. If it's 0.0.0.0 or the address of the view 169.254.x.x โ€” it's a sign of failure DHCP. For more information on how to fix it, read the next section.

๐Ÿ“Š How often do you have problems with Wi-Fi on Xiaomi?
Once a week.
Once a month
Very rarely.
Never.

2. Network reset: when the phone "forgets" connection settings

One of the most common causes of this problem is network configuration, and this happens when:

  • ๐Ÿ”„ You have connected to multiple networks with the same name (SSID), but different security parameters.
  • ๐Ÿ“ฑ The phone automatically saved the incorrect settings. DNS or IP.
  • ๐Ÿ”ง In manual mode, static parameters were set, which are now irrelevant.

The solution is to reset the network settings to factory settings.

  1. Go to Settings โ†’ Memory and Network โ†’ Resetting.
  2. Select "Reset Wi-Fi, Mobile Network and Bluetooth settings".
  3. Confirm the action and restart the phone.

After you reboot, reconnect, and if you've had a problem with your settings, the Internet will work, but what if the reset didn't work? Then you start manually adjusting the settings.

Make sure the router distributes DHCP (on by default)

Remember the current one. IP-telephone address (if any)

Check what's not on the router MAC-filtering

Turn it off. VPN or a proxy on the phone-->

Manual IP and DNS setup: if automatic retrieval does not work

If you are connected to Wi-Fi, you can see IP-address 169.254.x.x, It means that the phone couldn't get the network settings right from the router, and then manual adjustment would help:

  1. Open the Settings. โ†’ Wi-Fi.
  2. Slip on your network and select Change Network (or More in older versions of MIUI).
  3. In the "IP Settings" section, select Static (instead of DHCP).
  4. Fill in the fields as follows (example for most home networks): IP-address: 192.168.1.100 (the last digit can be any from 2 to 254) Gateway: 192.168.1.1 (usually the same as the IP router) Network prefix length: 24 DNS 1: 8.8.8.8 (Google DNS) DNS 2: 1.1.1.1 (Cloudflare DNS)

Save your settings and reconnect to the network.

Critical detail: if after manual settings the Internet does not work, check whether the chosen conflict IP-Open the command line on your computer and type ping 192.168.1.100 (replace with yours) IP). If you have an answer, the address is occupied, select another one.

ParameterDefault valueRecommended value
IP-addressAutomatically (DHCP)192.168.1.100 (if router 192.168.1.1)
GatewayAutomatically.IP-your router address (e.g. 192.168.0.1)
DNS 1Automatically.8.8.8.8 or 1.1.1.1.
DNS 2Not listed.8.8.4.4 or 1.0.0.1

If the Internet is working after manually setting up, but the speed is noticeably lower than on other devices, the problem may lie in MTU (Maximum Transmission Unit). There is no built-in way to change this value in MIUI, but you can try the MTU Detector application from Google Play.

๐Ÿ’ก

If you are not sure of the correctness IP-the router address, look it up on a sticker on the back of the device or in the web interface (usually 192.168.0.1 or 192.168.1.1).

4. conflict with MIUI firmware: bugs and workarounds

Xiaomi Redmi smartphones run on the proprietary shell of MIUI, which often becomes a source of network problems.

  • ๐Ÿ“ฑ Devices with global firmware (for example, Redmi Note 11 with a MIUI Global, where restrictions may be imposed on certain regions.
  • ๐Ÿ”„ Phones after the update "by air" (OTA), When new settings conflict with old ones.
  • ๐Ÿ› ๏ธ Devices with custom firmware (for example, LineageOS or Pixel Experience).

Here's what we can do:

  1. Related: Retreat of the update MIUI: Go to Settings. โ†’ The phone. โ†’ Update the system. โ‹ฎ (three dots) and select "Delete the latest update" (if available).
  2. Reset MIUI: Open Settings โ†’ Additional โ†’ Restore and Reset. Select Reset MIUI (not to be confused with a full reset!).

Installation of regional firmware

  • Download the official firmware for your model from en.miui.com.
  • Choose a version for your region (e.g., Russia or EEA).
  • Install through Settings โ†’ The phone. โ†’ Updating the system โ†’ โ‹ฎ โ†’ Select a firmware file.

This trick resets some of the network constraints associated with geolocation.

What if Wi-Fi is lost after the MIUI update?
After the update MIUI The phone stopped seeing Wi-Fi networks at all (the adapter is not turned on), this may be due to file corruption. wcnss_qcom_cfg.ini In this case, only flashing through Fastboot or rolling back to the previous version will help. 4PDA model-themed.

5. Problems with MAC-Why the router is blocking your Redmi

Less commonly but accurately: Some routers (especially old or corporate) block devices from using the same router. MAC-This can happen if you:

  • ๐Ÿ”’ Filtering is on the router. MAC-address.
  • ๐Ÿ“ฑ Your Redmi was previously blacklisted (for example, because of over-traffic limits).
  • ๐Ÿ”„ MAC-The phone address has changed after the reset or update (in the MIUI It happens!).

To check and correct the problem:

  1. Find out. MAC-Phone Address: Go to Settings โ†’ The phone. โ†’ General information โ†’ MAC-Wi-Fi address. Or enter the #526### command in the engineering menu (on some models).
  2. Check your router settings: Open the router's web interface (usually 192.168.0.1 or 192.168.1.1 "MAC-filter" or "Wireless mode โ†’ Filter MAC-address. Make sure your MAC-If you have a whitelist, add a phone address.

Drop it. MAC-phone address

  • From the engineering menu (#4636##) select "Wi-Fi Information".
  • Click on "MAC Reset" (if the option is available).

๐Ÿ’ก

After the shift MAC-Wi-Fi addresses are no longer on at all, return the original address in the engineering menu or reset your network settings.

Google services failures: when the Play Market is to blame

Few people know, but on Xiaomi Redmi (especially with global firmware), Wi-Fi problems can be associated with failures in Google services.

  • ๐ŸŒ Browsers work, but apps (like YouTube or Google Play) donโ€™t.
  • ๐Ÿ“ฑ In the Wi-Fi settings, the message "Connect without Internet access" is displayed".
  • ๐Ÿ”„ After the reboot, the problem temporarily disappears, but then returns.
  • See the error logs: Install the WiFi Analyzer app and check the signal strength. -30 dBm -90 dBm is an antenna problem. If you suspect a hardware malfunction but are not sure, try a test call to the service describing the symptoms. A specialist can check the module using diagnostic equipment (for example, DC-Power Supply for power check). The average cost of repairing a Wi-Fi module on Redmi - from 1500 before 3000 RUB (depending on the model). ๐Ÿ’กOn the Redmi Note models 8 Pro and Redmi. K20 Pro is a common problem, the antenna contact drop after a fall, in which case repairs are cheaper than replacing the entire module. 8. Alternative solutions: from VPN If none of the previous methods worked, here are a few more non-obvious ways to return the Internet to Redmi: ๐Ÿ”’ Turn it off. VPN proxy. Some applications (e.g. 1.1.1.1 or Psiphon) can block traffic even when it is off. โ†’ Connections โ†’ VPN. ๐Ÿ“ก If the router blocks certain ports, add the route manually via Termux: su ip route add default via 192.168.1.1 dev wlan0 (replace 192.168.1.1 with IP your router). ๐Ÿ”„ Install a custom core. 4PDA There are modified cores (such as HellScore Kernel) that fix Wi-Fi issues on some Redmi models. ๐Ÿ“ฑ Go back to the old firmware. If the problem occurs after the update MIUI, Reverse to the previous version via Fastboot: Fastboot Flash System system.img fastboot flash boot boot.img For advanced users: if you are sure that the problem is DNS-spoofing (e.g., the provider blocks traffic), try setting up DNS-over-HTTPS: Install the Intra app or 1.1.1.1 from Google Play. Turn on "Protected" DNS" You can choose cloudflare-dns.com or dns.google. If nothing works, you can choose to reset your settings completely, but make sure you back up your data through Settings before you do that. โ†’ Additionally. โ†’ Backup and reset: How do you back up without the Internet? If Wi-Fi doesn't work but you have a mobile network, use it to back up to Mi Cloud. If there is no mobile Internet, copy important files to your computer through the Internet. USB-cable in file transfer mode (MTP). FAQ: Frequent questions about Wi-Fi on Xiaomi Redmi ๐Ÿ” Why does Redmi Note 10 Pro connect to Wi-Fi but pages don't load? DNS-Try manually prescribing. DNS Google (8.8.8.8) or Cloudflare (1.1.1.1) in Wi-Fi settings, also check if Traffic Saving is enabled in Settings โ†’ Connections โ†’ Saving traffic. ๐Ÿ“ฑ After updating MIUI Wi-Fi Internet is missing. What to do? First try resetting the network settings (Settings) โ†’ Memory and network โ†’ If it doesn't help, roll back to the previous firmware version via Fastboot. For the Redmi Note 11 This is the first step in fastboot flash recovery. recovery.img fastboot reboot recovery (in the recavery select "Install update" and specify the firmware file) ๐Ÿ”Œ Wi-Fi is working, but the speed is very low (1-2 What's the matter? Probable reasons: router overloaded (reboot it). 2.4 GHz, not to 5 GHz (change network in router settings) Background Restriction mode for browser or applications (Settings) enabled โ†’ Annexes โ†’ Data restriction) Antenna problem (check signal strength in WiFi Analyzer). ๐Ÿ›ก๏ธ Can antivirus block the Internet on Redmi? Yes, some antiviruses (for example, Avast or Avast) 360 Security) block network traffic. Try temporarily disabling antivirus or adding browser exceptions. Also check the Firewall settings in Settings โ†’ Annexes โ†’ Permits โ†’ firewall. ๐Ÿ”„ How do you reset your Wi-Fi settings if your phone isn't responding? If the screen is getting stuck or the sensor isn't working, make a hard reset: Turn off your phone. Press the power button. + Volume up for 10 seconds. From the Fastboot menu, select "Recovery." From the Recovery, select "Wipe & Reset." โ†’ Reset Network Settings".