How to remove call forwarding on Xiaomi Redmi phone: the complete guide

Call forwarding on Xiaomi Redmi smartphones is a useful feature that automatically redirects incoming calls to another number. However, sometimes it is activated accidentally (for example, after updating MIUI or setting up a SIM card) and begins to create problems: missed important calls, unexpected costs of communication or inability to take a call directly. In this article, we will discuss all ways to disable redirects, from standard settings to hidden commands for the engineering menu.

Feature of Redmi phones (including Note 12 Pro models)+, Redmi 10C, Redmi A2+ and others) is that the interface MIUI It can hide some communication settings behind additional tabs.In addition, mobile operators (for example, MTS, Beeline, Tele2) sometimes impose their redirect settings through the Internet. SIM-We'll look at solutions for all of these cases, including situations where standard methods don't work.

1. Disable redirection through standard MIUI settings

The easiest way is to use the phone's built-in menu, which is suitable for most Redmi models on MIUI 12-14 and requires no further knowledge.

1. Open the Phone app (the tube icon on the home screen).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the Calls section → Additional → Call forwarding.
4. Choose. SIM-map (if there are two) and disable all types of forwarding: 📞 Always redirect – a call is sent to another number under any conditions. 🔍 If you are busy, it works when you are talking on a different number. ⏰ If no response is given, it is activated after 15-30 seconds of inactivity. 🚫 If unavailable – works when there is no network or switched off the phone.

Turn it off.

If your menu doesn’t have a call forwarding option, it could mean:

• 🔄 Your version. MIUI hides this section (relevant for firmware based on Android 13)+).
• 📱 The operator has blocked access to the settings (often found in MegaFon and Iota).
• 🛠️ The phone has third-party applications for managing calls (such as Truecaller or Dual App).

2. USSD-commands to quickly disable redirection

If you're on the menu MIUI It does not allow you to disable redirect, you can use universal USSD-These commands work at the level. SIM-- card and not dependent on the firmware of the phone. Enter them in the phone app as a normal number and press the call button:

Once you enter the code, you will receive a notification from the operator about successful deactivation. If Error 25 or Inappropriate Operation appears instead, this means:

• 🔒 The operator has blocked the change of settings (relevant for corporate tariffs).
• 📶 SIM-card does not support USSD-commands (found in virtual operators such as Tinkoff Mobile).
• 🔄 The phone is in mode only. 4G/5G without voice support (check in Settings) → SIM-maps and mobile networks).

3. Resetting communication settings to factory

If the redirect is not disabled in the standard way, the reason may be a failure in the settings of the communication module, in which case the reset of network settings will help. Attention: after this procedure, you will have to re-enter the passwords from Wi-Fi and configure the mobile Internet.

Instructions for Redmi at MIUI 13/14:

1. Open the Settings. → SIM-maps and mobile networks.
2. Click on the three dots in the top right corner and select Network Settings Reset.
3. Confirm the action by entering PIN-code SIM-cards (if required).
4. Reboot the phone.

For Android 12 and older models (such as the Redmi Note 11 Pro), the path may be different:

Settings → Memory and reset → Network reset → Reset settings

⚠️ Warning: Network Reset Removes All Save Wi-Fi Access Points, Passwords VPN And you can save it in your notebook or take screenshots in advance.

4. Verification of forwarding through the engineering menu

Xiaomi Redmi phones have a hidden engineering menu (Engineer Mode) where you can check and disable redirects at the level of the communication module, which is suitable for advanced users, as incorrect changes can disrupt the network.

To open the engineering menu:

1. Enter the phone code in the app: ##4636##
2. Select the Phone Information (or Phone Information) tab.
3. Scroll down to the Call Forwarding section.
4. Check the status of each type of redirect. If Enabled is next to the number, click on the line and select Disable.

Some MIUI firmware has blocked access to the engineering menu to unlock it:

• 🔧 Install the app MTK Engineering Mode (for MediaTek processors) or Qualcomm Engineer Mode (for Snapdragon).
• 📲 Turn on Developer Mode (7 times click on Version) MIUI in the phone settings) and allow debugging USB.
• 🔓 Use it. ADB-Command: Adb shell am start -n com.android.settings/.DevelopmentSettings

💡

If the engineering menu doesn’t open, try entering ##36446337##, an alternative path for some Redmi models on Qualcomm processors.

5. Redirection through SIM-menu

Some operators (for example, Beeline or MegaFon) impose their redirect settings through the SIM-These settings may conflict with the phone's settings and not be disabled in the standard way:

1. Open the Phone application and enter: *111*09# (for MTS) or *105# (for Beeline).
2. In the operator menu that appears, find the Services → Redirection section.
3. Disable all active options (they may be called Voicemail, Redirect or Follow Me).

If SIM-Menu is not available, contact the operator via:

• 📞 Calling a hotline (e.g. 0890 for Tele2).
• 💬 Chats in official applications (My MTS, Beeline.Pro).
• 🌐 Personal account on the operator's website (section My services).

⚠️ Attention: Operators sometimes activate redirects automatically when they connect unlimited minutes. For example, MTS voicemail can redirect calls to the answering machine after 5 beeps.

6.Redirection problems after MIUI update

Users of Redmi Note 10 Pro, Redmi 9A and other models often find that after the MIUI update (especially before versions 14.0.3-14.0.6), the redirects turn on on themselves.

If the problem persists, check:

• 📥 Firmware region: some versions MIUI China and India have restrictions on USSD-Install global firmware (MIUI Global via Mi Flash Tool.
• 🔄 Double. SIM-card: if you have two SIMs, the redirect can be tied to the slot SIM 1 SIM 2. Check both.
• 🛠️ Third-party apps: programs like Dual App or Second Space can duplicate communication settings.

💡

If the redirect comes after the MIUI update, try to roll back to the previous firmware version first, which solves the problem 80 percent of the time without additional action.

7. Hardware causes of redirection (repair and diagnosis)

In rare cases, call redirection may be due to a malfunction of the phone hardware:

• 📡 Communication module problems: if the phone is not catching the network or constantly switching between 2G/3G/4G, This can activate redirection to the operator level.
• 🔋 Damaged. SIM-Map: scratches or wear of the card contacts lead to network failures.
• 🔌 Oxidation of the antenna connector: moisture or corrosion on the motherboard violates the stability of the communication.

For diagnosis:

1. Check it out. SIM-If the forwarding remains, the problem is in the card (replace it in the operator's cabin).
2. Enter the code in the engineering menu: ##4636## → Phone information → Viewing information on SIM-If status is unknown or error, contact the service center.
3. Check the quality of the communication in the mode of self-diagnosis: ##0673## or ##0289## (test antenna and communication module).

⚠️ Warning: If the phone falls into Emergency Mode when you try to disable the redirect, it is a sign of damage to the firmware or module. IMEI. Don’t try to solve the problem yourself – contact the authorized Xiaomi service.

FAQ: Frequent questions about redirects to Xiaomi Redmi