How to completely disable the answering machine on the Xiaomi phone: all ways

The answering machine on Xiaomi smartphones can be a real headache: it activates without your knowledge, eats up traffic, and sometimes even answers calls for you. Especially annoying when subscribers hear the standard message "Subscriber temporarily unavailable" instead of waiting for your response. In this article, we will discuss all possible ways to disable the answering machine, from standard MIUI settings to hidden operator functions.

It is important to understand that on Xiaomi, the answering machine works differently depending on the model and firmware version. On new devices (Redmi Note 12, POCO F5, Xiaomi 13), the function is integrated into the system application "Phone", and on old ones (Redmi 9A, Mi A3) may require individual manipulation. We will look at universal methods that will work on 90% of the brand's devices.

1. Disconnecting the answering machine through the phone settings

The most obvious way is to use the built-in MIUI options, but not everyone knows where to look for this setting. On newer firmware versions (MIUI 13 and later), the path is as follows:

1. Open the phone application (pipe icon).
2. Slip on three dots in the upper right corner and select Settings.
3. Go to Voicemail or Autoresponder (the name may be different).
4. Turn off the slider next to Enable the answering machine.

On older versions (MIUI 11-12), the path may look different:

Settings → System applications → Phone → Voice mail

If your menu does not have the option "Voicemail", then the answering machine is managed at the level of the SIM-card - go to the next section.

Make sure you have the latest version of the Phone app |

Check the balance. SIM-Cards (some operators block changes in negative balances)|

Write down your current voicemail settings in case you need to return them back.|

Restart your phone after changes (sometimes the settings are only applied after the reboot)-->

2. Disconnecting voice mail from the operator

More than 60% of cases of “non-disabled” answering machine on Xiaomi are related to the services of a mobile operator, not to phone settings. Russian operators (MTS, Beeline, MegaFon, Tele2) by default connect voice mail to each of the mobile operators. SIM-You can turn it off in a number of ways:

• 📞 USSD-Team: Dial *111*09# and call (for MTS) or *110*09# (For other operators, the teams may differ.
• 🌐 Personal account: Go to the operator's website in the section "Services" → "Voicemail and deactivate it.
• 📱 Mobile application: In the official application of the operator, find the section "My services" and turn off voice mail.
• 🏢 Call in support: Call 0890 (MTS), 0611 (Beeline) or 0500 (MegaFon) and ask to disable the service.

⚠️ Warning: Once the operator's voicemail is disabled, all stored messages will be deleted without recovery. If you care about old records, export them in advance through the operator's web interface.

Resetting the settings of the Phone application

If the answering machine continues to work even after the settings are turned off, the problem may be in the cache or the phone application data, in which case the reset will help:

1. Go to Settings → Applications → Application Management.
2. Find the Phone app (or Contacts on some models).
3. Slip Warehouse → Clear the cache and Clear the data.
4. Reset the device.

This method also helps if:

• 🔄 Autoresponder is activated spontaneously after the update MIUI
• 📱 A notification appears on the screen saying "Voicemail activated"
• 🔊 Callers hear operator greeting instead of horns

⚠️ Note: Clearing the phone application data will delete the call history, and we recommend that you pre-export it to the file via Settings. → Google → Backup.

4. Disconnecting the answering machine through the engineering menu

For advanced users, there is a way to turn off the CIT (engineered menu) that works on 80% of Xiaomi devices, but requires caution:

1. Open the Phone app and dial ##4636##.
2. In the menu that appears, select Phone Information.
3. Scroll down to Voicemail or VM Number.
4. If the field is filled with a number (e.g. +79991234567), delete it and save the changes.

On some models (POCO X3, Redmi Note 10 Pro) the path may be different:

#86583## → Autoresponder → Deactivate

5.Responder issues after MIUI update

Many users are faced with the fact that after updating the firmware, the autoresponder turns on automatically, this is due to Xiaomi's policy, which integrates operator services into system applications.

• 🔙 Update rollback: If the problem appears after the update, try rolling back to the previous version MIUI through settings → The phone. → Updating the system → Three points. → Select a Service Package.
• 📥 Manual firmware: Install custom firmware (e.g. Xiaomi.eu) where built-in operator services are removed.
• 🛠️ ADB-For experienced users, disabling system applications through: adb shell pm disable-user --user 0 com.android.voicemail

Forums often advise removing Voicemail via adb, but this can cause a communication module to crash, a safer option being to freeze through apps like App Freezer or Titanium Backup.

💡

Before any manipulation of system applications, back up via Settings → Additional → Backup and Reset. This will allow you to restore the phone in the event of a crash.

6. Alternative solutions for stubborn cases

If none of these methods worked, try these non-standard approaches:

• 🔄 Slot change SIM-maps: Sometimes the answering machine is tied to a particular slot. Try rearranging it. SIM In other slots (if you have a dual-SIM model).
• 📶 Flight mode: Turn on flight mode for 30 seconds, then turn off. This resets the connection to the operator's network and can deactivate voicemail.
• 🔧 Reset Network Settings: Go to Settings → SIM-maps and mobile networks → Network reset. Attention: after that, you'll have to reset the settings. APN.
• 📱 Replacement SIM-In rare cases, the problem lies in the SIM. Try temporarily inserting a different card from the same operator.

For Android 12+ and MIUI 13+ devices, there is another trick:

1. Open Settings → Applications → Permissions.
2. Find the Automatic Call Response Permission.
3. Turn it off for all applications except Phone.

7. Frequent mistakes and how to avoid them

When trying to disable the answering machine, users often make these mistakes:

⚠️ Note: At some rates (e.g. corporate or all-inclusive), voice mail may be part of a package and not be disabled in the standard way.

💡

If the answering machine turned on after the MIUI update, try resetting the phone app first, not the device system settings. This saves your data and often solves the problem.

Frequently asked questions