Video Call on Xiaomi: How to turn on and configure in 5 minutes

Video calls have become an integral part of everyday communication – whether it is working calls, talking with relatives or streaming on social networks. Owners of Xiaomi smartphones (including the Redmi, POCO and Black Shark models) often face the question of how to quickly and error-free start video calls if they were not used before. The problem is complicated by the fact that the setting depends on the messenger chosen, the version of MIUI and even the device model – for example, on the Xiaomi 13 Pro with MIUI 15, the path to camera resolutions is different from the Redmi Note 10 on MIUI 12.5.

In this article, we will analyze all ways to enable video calls - from the standard application "Phone" to popular messengers, as well as solve typical problems: why the camera does not work, how to improve the quality of communication and what to do if the interlocutor does not hear you. We pay special attention to hidden settings MIUI, which affect the stability of video communication, but which few people know.

1.Phone Preparation: Checking the camera and microphone

Before you make a call, make sure the hardware is video-ready. On Xiaomi, there are frequent issues with disabled permissions or application conflicts.

• 📸 Camera: Open the standard Camera app and take a test shot. If the image doesn't show up, the driver or physical damage to the module is a problem.
• 🎤 Microphone: record a voice message to a voice recorder or call another phone. If the sound is intermittent, check the headphone jack (sometimes the system switches to them automatically).
• 🔋 Battery charge: video calls use up energy at a charge level below 15% MIUI It can limit productivity, which will lead to lags.

If your camera or microphone is not working, go to Settings → Applications → Application Management → Camera (or Microphone) and check if the permissions for system services are disabled. On some firmware (for example, MIUI Global), these settings are hidden – you can find them through a search by Settings (the magnifier icon in the upper right corner).

⚠️ Note: If you have recently installed custom firmware (like LineageOS or Pixel Experience), video calls may not work due to the lack of proprietary Xiaomi drivers.

Video call via the standard "Phone" application

Xiaomi smartphones based on MIUI 12 and later support video calls through the standard Phone app, but only if:

• 📱 You're set. SIM-ViLTE-enabled operator card (Video over) LTE), For example, MTS, Beeline or MegaFon in Russia.
• 🌍 You are located in the region where the operator provides this service (check on the operator's website).
• 🔄 Mobile data or Wi-Fi are included on the phone.

To make a video call:

1. Open the Phone app.
2. Choose a contact or enter the number manually.
3. Click on the camera icon next to the call button (if not, your carrier does not support ViLTE).

If there is no video calling icon but the operator supports ViLTE, try:

1. Update the firmware to the latest version of MIUI.
2. Reset network settings: Settings → SIM-maps and mobile networks → Resetting network settings.
3. Enable VoLTE manually: Settings → SIM-maps and mobile networks → [Yours. SIM] → Enable VoLTE.

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If the video call icon is missing after the MIUI update, try clearing the cache of the Phone application: Settings → Applications → Application Management → Phone → Clear the cache.

3. WhatsApp video calls: setting up and troubleshooting

WhatsApp is the most popular video messaging app on Xiaomi, but users often encounter errors like “I couldn’t connect” or a black screen to avoid problems:

Check your Internet connection (Wi-Fi or 4G/5G)

Update WhatsApp to the latest version on Google Play

Give all permissions to the application (camera, microphone, storage)

Turn off energy saving mode for WhatsApp

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Instructions for the inclusion of video call:

1. Open a chat with a contact on WhatsApp.
2. Click on the camera icon in the upper right corner.
3. Wait for the connection. If the image doesn't appear, tap the screen and select Switch the camera (frontal/back).

Typical errors and decisions:

• 🚫 "No Internet connection: Shut down VPN (If you are using it, check if it is blocking. MIUI Access to the network for WhatsApp. Path: Settings → Annexes → Application management → WhatsApp → Permits → Data data.
• 🔇 "Interviewer can't hear you": "Check if the microphone switched to the headphones. Go to Settings → Sound. → Output devices and select the Phone Speaker.
• 📵 "Black Screen at Calling: This May Be Caused by Conflict with the Shell MIUI. Try to turn off optimization. MIUI For WhatsApp: Settings → Battery and productivity → Optimization MIUI → WhatsApp → Shut down.

⚠️ Note: On some Xiaomi models (e.g, POCO X3 Pro after updating to MIUI 14 WhatsApp can automatically reduce video quality. To avoid this, turn on the Mode for Games in the Notification Curtain before calling - this will turn off background optimization.

4. Video calls in Telegram: hidden chips and settings

Telegram offers higher video quality compared to WhatsApp, but requires the right setup. Xiaomi has nuances:

How to make a video call:

1. Open the contact chat.
2. Click on the phone icon in the upper right corner.
3. Select a video call (not to be confused with voice call!).

Features on MIUI:

• 🎥 Video resolution: Telegram uses default 720p, But on Xiaomi with Snapdragon 8 Gen 2 processors (for example, Xiaomi 13 Ultra) you can turn on 1080p. To do this, before calling, press the camera icon in the chat and select Settings. → Video quality.
• 🔋 Battery savings: MIUI To keep the call from breaking, add the app to Secure Apps: Settings → Battery and productivity → Choice of applications → Telegram → No restrictions.
• 🔒 Security: Telegram video calls are encrypted with end-to-end encryption, but only if both participants are using the latest version of the app. → Telegram → Version.

5.Skype, Zoom and other applications: universal tips

For working video conferencing, Xiaomi users often choose Skype or Zoom.

• 📥 Updates: Outdated versions of apps may conflict with MIUI. For example, Zoom version below 5.12 does not support MIUI 14.
• 🎧 Audio: Skype may have noise cancellation enabled by default, making your voice sound robotic. → Sound. → Noise suppression.
• 📶 Network: For stable communication in Zoom, turn off Traffic Savings in the app settings. On Xiaomi, it is also useful to turn off Adaptive Brightness (it can cause screen flickering).

Specific problems:

• 🖥️ Skype does not see the camera: Go to Settings → Annexes → Application management → Skype → Permissions and manually access the camera, sometimes reinstalling the app helps.
• 🔄 Zoom crashes: On Xiaomi with 6GB of RAM and less, Zoom may be closing due to memory shortage.Before the conference, close all background apps via Recent → Clear everything.

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For maximum video stability in Zoom or Skype on Xiaomi, disable Adaptive Optimization in the battery settings. This will prevent automatic performance decline during the call.

6. Optimizing the quality of video calls on Xiaomi

Even if video calls work, the quality can be poor. Here's how to improve it:

• 📶 Internet: For video in 720p requires at least 1.5 Mbps, for 1080p — 4 Mbps Check speed through Speedtest and switch from mobile data to Wi-Fi if necessary.
• 🔧 Camera settings: C Settings → Camera. → Set the maximum resolution (for example, video, 4K Xiaomi 12S This will improve the picture in applications using the main camera.
• 🔋 Performance: Enable Performance Mode in Settings → Battery and productivity → Modes. This will prevent lags from making long calls.

For models with AMOLED-It is useful to turn off automatic brightness during a call - this will reduce the load on the processor and save battery power. Also check if the Dark Mode for the camera is turned on (it can worsen color reproduction in poorly lit rooms).

7. Solving common mistakes

If the video call does not work at all, use this instruction:

If nothing helps, try resetting your network settings:

1. Go to Settings. → SIM-maps and mobile networks → Resetting network settings.
2. Confirm the reset and restart the phone.
3. After restarting, re-set up your Wi-Fi and mobile network connection.

⚠️ Note: Some Xiaomi.eu firmware (unofficial) video calls may not work due to lack of Google Widevine certifications. MIUI.

FAQ: Frequent questions about video calls on Xiaomi