Call forwarding to Xiaomi Redmi Note 8: 3 working methods + frequent errors

Xiaomi Redmi Note 8 owners often face the need to redirect incoming calls to another number — whether it’s a work phone, a second SIM or a city device. Call forwarding is built into MIUI firmware, but its settings are hidden deep in the menu, and the logic of the work depends on the version of the software and the carrier. In this article, we will analyze all the available activation methods, including hidden USSD commands and settings through the engineering menu.

Feature Redmi Note 8 (model ginkgo) – support for two SIM-So this makes it very difficult to do this, because you have to set up the forwarding separately for each line. MIUI 12.5, 13, and 14 (including the global and Chinese versions), so you'll definitely find a solution for your firmware. And if the standard methods don't work, at the end of the article, we've got a reset algorithm for the communication module that solves 90% of the redirect problems.

What is a Call Redirection and Why You Need It

Redirection (or call forwarding) is a mobile communication feature that automatically redirects incoming calls to another number. On the Xiaomi Redmi Note 8, it works at the level of the mobile phone. SIM-maps, so its settings are tied to the operator, not to the smartphone itself.

Main use cases:

• 📞 Unconditional redirect – all calls go to another number at once (for example, when you are roaming and want to save money).
• 🕒 If you don’t respond, the redirect will work if you don’t pick up the phone within 15 to 30 seconds.
• 📵 When unavailable – when the phone is off or out of network coverage.
• 📱 When you are busy, if you are talking on a different line.

It is important to understand that forwarding is a paid service of the operator, the cost depends on the tariff: some providers (for example, MTS or Beeline) it is included in the package, others (for example, Tele2) can be charged as an outgoing call.

⚠️ Note: If you are using the Redmi Note 8 with two SIM-The redirection is configured separately for each line, while simultaneously activating the redirection on both lines. SIM • It can cause conflicts – operators block schemes such as potential spam.

Method 1: Standard MIUI settings (for all firmware versions)

The easiest method is through the phone's built-in menu, which works on all versions of MIUI, but the path to settings may vary slightly.

Instructions:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Calls → Call forwarding (on some firmware, the item may be called Additional → Redirection).
4. Choose. SIM-The map you want to redirect to.
5. Specify the type of redirect (unconditional, busy, etc.) and enter the number where the calls will be redirected.
6. Click Enable and confirm the action.

If the call forwarding option is not in the menu, then your operator has blocked this function at the level SIM-In this case, try alternative methods (see below).

Make sure that SIM-The card is active and catches the network

Check the balance (some operators have paid service)

Write down the number to which you will forward the calls.

Turn off Do Not Disturb (it can block redirects)

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Method 2: USSD-Teams (even if there is no item on the menu)

If the standard settings MIUI You do not show the forwarding option, you can activate it through USSD-This method is universal and works regardless of the firmware version.

Here are the main commands for the Redmi Note 8:

Examples of use:

• To enable unconditional forwarding to +79123456789, enter the Phone app: *21*79123456789# and press the call button.
• To disable redirects when busy, dial ##67#.
• To check if the redirect is active, use: *#21#.

⚠️ Note: Some tariffs are blocked by operators USSD-If you receive a response after entering the code, “Service is not available”, contact your provider’s support and check if this feature is allowed.

MTS

Beeline

MegaFon

Tele2.

Yota

Other-->

Method 3: Engineering menu (for power users)

If standard methods do not work, you can try to activate the redirect through the engineering menu of Redmi Note 8. This method requires caution, as incorrect changes can disrupt the communication module.

Instructions:

1. Open the Phone app and enter the code ##4636##.
2. In the menu that opens, select Phone Information (or Phone Information in English firmware).
3. Scroll down to the Set preferred network type block and make sure LTE/WCDMA/GSM auto is selected.
4. Go back to the main engineering menu and select USSD.
5. Enter the forwarding command (e.g. 21[number]#) and press Send.

If the engineering menu doesn't open, it's locked on your firmware, and there are only two options left: contact the operator or reset the network settings (see next section).

Solving the Problem: Why Redirection Doesn't Work

If you have set up a redirect but the calls are not redirected, check the following points:

1.Problems with SIM-card-carrier

• 🔄 Restart your phone – sometimes the communication module freezes».
• 📶 Make sure that SIM-map catches the network (the signal level should be displayed in the status bar).
• 💳 Check the balance – some operators redirect is charged as an outgoing call.
• 📞 Call from another phone to your number – perhaps the problem is not in the forwarding, but in the blocking of incoming calls.

2. conflict with other services of the operator

Some tariffs automatically block redirects if:

• 🔕 «Blacklisting or blocking unwanted calls.
• 📵 Service "AntiAon" (at MegaFon) or "Spam Protection».
• 🔄 Auto-call or “Callback».

3. Resetting network settings

If nothing helps, reset your network settings to factory:

1. Go to Settings. → SIM-maps and mobile networks.
2. Choose yours. SIM-map and click Reset Network Settings (or Reset Network Settings).
3. Confirm the action and restart the phone.

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Before resetting the network, save APN-You can get the Internet down after the reset. To restore access, go to Settings. → SIM-maps and mobile networks → Access points (APN) Add your operator’s settings manually.

How to disable redirects to Xiaomi Redmi Note 8

To deactivate call redirection, use one of the following methods:

1. Through MIUI settings:

1. Open the phone → Settings → Calls → Call forwarding.
2. Select the active redirect type and click Disable.

2. Through USSD-team:

• To cancel all types of redirects: ##002#
• To cancel a specific type (e.g. unconditional): ##21#.

3. Through the engineering menu:

Similar to activation, but enter the deactivation command in the USSD field (e.g. ##21#).

⚠️ Warning: If you sell or transfer Redmi Note 8 to another person, be sure to turn off the forwarding! Otherwise, all calls to your old number will go to the number you previously specified, which creates a risk of leakage of personal data.

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##002# is a universal way to disable ALL redirects at once, and it works on any phone and any carrier.

Frequent questions about redirecting to Xiaomi Redmi Note 8