How to turn Bluetooth on Xiaomi M365 Pro: Full instruction with troubleshooting tips

The Xiaomi M365 Pro has become one of the most popular vehicles in the city due to its reliability, compactness and integration with a smartphone. However, many owners face difficulties when connecting the scooter to a mobile application for the first time — especially when it comes to turning on a Bluetooth module. Without activated Bluetooth, you will not be able to synchronize travel data, update firmware or use additional features like locking from theft.

In this article, we will not only explore the standard way to turn Bluetooth on the M365 Pro, but also alternative methods for cases where the scooter is not determined by the phone. You will learn how to check the module’s health, reset the connection settings and what to do if the Bluetooth indicator is not on, pay special attention to the typical errors that users make when they first connect, and give recommendations for optimizing communication for stable operation.

Why is Bluetooth not included on the Xiaomi M365 Pro?

Before we get to the instructions, it is important to understand the possible reasons why the Bluetooth module of the scooter is not activated or detected by the devices.

• 🔋 If the charge level is below 10%, the scooter automatically disables all additional modules, including Bluetooth, to save power for basic functions.
• 📱 Mi Home or Xiaomi Scooter may not support your model’s communication protocol if it hasn’t been updated in a long time.
• 🔄 Firmware failure: After an incorrect update of the scooter software, the Bluetooth module may not work stable or at all.
• 🛠️ Mechanical damage: Falls or impacts on the scooter sometimes cause the Bluetooth contacts to be disconnected from the motherboard.
• 📶 Interference from other devices: If several Bluetooth devices (e.g. headphones, smart watches) are working nearby, the scooter may not appear on the list of available devices for connection.

If your M365 Pro is new and has never connected to your phone, the problem is often the wrong sequence of actions on the first turn on, in which case resetting the scooter to the factory will help, we will discuss this in one of the following sections.

The standard way to enable Bluetooth on the Xiaomi M365 Pro

To activate the Bluetooth module on the scooter, follow the following steps: Make sure the scooter is on (the indicator on the control panel is green or white), and the battery is charged at least 20%.

1. Turn on the scooter. Press the power button for 2-3 seconds until the display lights up. Wait for the self-test to be completed (about 5 seconds).
2. Activate Bluetooth on your smartphone. Go to your phone settings and turn on Bluetooth. Android: Settings → Connections → Bluetooth. iOS: Settings → Bluetooth.
3. Start the Mi Home app. Download it from Google Play or the App Store if you haven't already installed. Sign in or create a Xiaomi account.
4. Add a new device. In the app, click + → Add device → Transport → Scooter. Select the M365 Pro model.
5. Hold the phone to the scooter, the distance between the devices should not be more than 1 meter, wait for the name of the scooter (for example, M365-Pro-XXXXX) to appear in the application.
6. Confirm the connection. Click on the name of the scooter in the list and wait for the synchronization to complete (it can take up to 30 seconds).

If the connection is successful, the scooter will appear on the display Bluetooth icon (📶), And the app will show you mileage, charge level and battery temperature, and if you can't find the scooter, go to the next section.

Make sure the scooter is at least 20% charged |

Update the Mi Home app to the latest version|

Turn off the VPN or proxy on your phone (they can block the connection)|

Turn off Bluetooth on other devices nearby (earphones, watches)|

Reboot the scooter (hold the power button for 10 seconds)-->

Alternative methods of turning Bluetooth on

If the standard method didn't work, try one of the alternatives, which will help in cases where the scooter is not displayed in the list of available devices or the connection is constantly disrupted.

Method 1: Forced activation through a button combination

On some versions of the M365 Pro firmware, you can force the Bluetooth module to be turned on using a hardware combination:

1. Turn off the scooter (hold the power button for 5 seconds).
2. Press the power button and the brake button (on the handle) at the same time.
3. Hold them for 10-15 seconds until the display blinks blue.
4. Release the buttons. The Bluetooth module must be activated within 30 seconds.

This method does not work on all firmware, but it can help if the scooter previously connected to the phone, and then ceased to be determined.

Method 2: Connecting through third-party applications

If Mi Home doesn't see the scooter, try using alternative software like M365 Tools or ScooterHacking Utility, which often work better with custom firmware:

• 📌 Download. M365 Tools from GitHub (available for Android).
• 🔍 Launch the app and select Scan for Scooters.
• 🔄 If the scooter is detected, press Connect and wait for synchronization.

These apps also allow you to update your firmware manually if the problem is related to a software failure.

💡

If the scooter connects but the connection is constantly breaking, try turning off the battery saving feature on your phone – it often limits Bluetooth.

How to reset Bluetooth settings on Xiaomi M365 Pro

If the scooter previously connected to another phone or there were sync errors, you may need to reset your Bluetooth settings, which will remove all the mated devices and return the module to factory settings.

For reset, perform the following actions:

1. Turn on the scooter and make sure it's not connected to the phone.
2. Press the power button and the lights button simultaneously for 10 seconds.
3. The scooter display should flash red and reset. This is a signal for a successful reset.
4. After the reboot, try connecting again via Mi Home.

If the reset didn't work, it might be the firmware, and if it does, it might help to flash the scooter through the M365 DownG or the official Xiaomi software, which we'll talk about in the firmware update section.

⚠️ Attention: Resetting Bluetooth settings also removes the scooter’s binding to your Xiaomi account. After the procedure, you will need to re-add the device to the Mi Home app.

Update firmware to fix Bluetooth issues

Outdated or damaged firmware is one of the main reasons why Bluetooth is not working on the Xiaomi M365 Pro. The manufacturer regularly releases updates that correct communication errors and add support for new devices.

1. Connect the scooter to your phone via Mi Home (if possible).
2. Go to the Device Profile → Settings → Firmware Update.
3. If an update is available, click Update and wait for the process to complete (don’t turn off the scooter!).
4. After the update, restart the scooter and try to connect again.

If the scooter does not connect to the application, you can manually update the firmware via M365 DownG:

• 🖥️ Download the latest version of the firmware with m365.bot (Choose the Pro model).
• 📁 Unpack the archive and copy the firmware file (.bin) to SD-map.
• 🔌 Insert the card in the scooter (the connector under the lid on the steering column) and turn it on.
• 🔄 Wait for the automatic update (the display will flash green).

⚠️ Attention: Do not interrupt the firmware update process! If the scooter turns off during firmware, this can lead to a complete loss of functionality of the controller.

Diagnostics of malfunctions of Bluetooth module

If none of the above methods worked, it may be a hardware problem. Here's how to diagnose a Bluetooth module malfunction on the Xiaomi M365 Pro:

• 🔦 Check the Bluetooth indicator. When you turn on the module, the antenna icon should appear on the scooter display (📶). If it is not activated, the module is not activated.
• 🔊 Listen to the beeps. When you connect successfully, the scooter emits a short beep, and if there's no signal, there's a problem with the speaker or the board.
• 🛠️ Take the steering column apart. Take the lid off carefully (you'll need a screwdriver). T15) Check if the Bluetooth contacts have disconnected from the motherboard.
• 🔋 Check the battery voltage. If the battery is low. 3.2V on the cell, the scooter can block the operation of additional modules.

If you are not sure about your skills, it is better to contact the service center. The average cost of diagnosing a Bluetooth module for the M365 Pro is 800-1500 rubles, and replacing the module will cost 2000-3500 rubles (depending on the region).

Optimizing Bluetooth Connection for Stable Operation

Even if you've managed to connect a scooter to your phone, the connection can be unstable. Here are some tips on how to improve the quality of communication:

• 📶 Minimize distance. Keep your phone no more than 1 to 1.5 meters away from the scooter. Walls and metal objects degrade the signal.
• 🔄 Turn off other Bluetooth devices. Headphones, fitness bracelets and smartwatches can interfere.
• 📱 Use flight mode with Bluetooth enabled, which will reduce the impact of background processes on the connection.
• 🔋 Watch the charge level. When the battery is below 15%, the scooter starts saving energy, which can lead to communication breakdowns.
• 🔄 Update your firmware regularly. New software versions optimize power consumption and Bluetooth stability.

If you often lose connection during a trip, try using an external Bluetooth adapter (such as the Avacs BLE Module) that connects to the scooter via the charging port and provides a more stable signal.

💡

For maximum connection stability, use a phone on Android 10+ or iPhone with iOS 14+. Older versions of the OS may not support the Bluetooth protocols used in the M365 Pro.

Frequently Asked Questions (FAQ)