Loss of contact with SIM-Maps are one of the most common problems Xiaomi users have, especially after resetting or replacing a smartphone. ID, Samsung with a Google account, devices on MIUI They often require manual storage of physical card data, and not everyone knows that the phone number is a physical card (MSISDN) and the contacts are kept on SIM Separately and their transfer is carried out in different ways.
In this article, we will analyze 5 proven methods of saving numbers and contacts with the SIM-cards on smartphones Xiaomi, Redmi and POCO, including two-slot models (Dual) SIM). We will also discuss the nuances for the devices with MIUI 14 and the latest firmware where standard features can be hidden, and you will learn why a number sometimes โdisappearsโ after an update and how to avoid it.
Why is the room SIM-Xiaomi map could be missing?
Phone number (MSISDN) not stored on its own SIM-map - it's linked to the operator's profile and downloaded when you log in, but users often confuse it with the contacts that are stored on the map:
- ๐ Resetting settings (Settings) โ The phone. โ Resetting settings โ erases data, including network binding.
- ๐ฑ Replacement SIM-cards to a new one (for example, when switching to eSIM or changing the operator).
- ๐ง Update MIUI with errors, especially on Redmi Note models 10/11 and POCO X3/X4.
- ๐ซ Lockdown IMEI (in the case of unofficial firmware or after repair).
Important: if after the reboot the smartphone stopped โseeingโ the number, but SIM-The card is determined (there is a network signal), the problem is more likely in the operator's profile, in which case only re-issuing the card in the communication salon will help.
โ ๏ธ Note: On Xiaomi devices with MIUI 13+ export function of contacts with SIM-The cards can be hidden. To activate them, first add contacts to your Google Account or Mi Account.
Method 1: Maintaining contact with SIM-phone-card
The easiest method is to transfer contacts from the SIM directly to the device memory or the cloud, and the instructions are relevant for all models, including the Xiaomi 13/14, Redmi Note 12 and POCO F5:
- Open the Contacts app (an icon with a human silhouette).
- Press three points (โฎ) top-right โ Select Contact Management.
- Go to the section Import / Export โ Import from SIM-card.
- Select your phone memory or Google Account to save.
- Tick the necessary contacts (or click Select All) โ Import.
If the item Import from the SIM-card is not:
- ๐ Check if it's inserted. SIM-card to slot 1 (on some models import works only from the main slot).
- ๐ Restart your phone โ sometimes the menu appears after a restart.
- ๐ ๏ธ Update the Contacts app via Google Play.
Check if it's active. SIM-map (if there is a signal from the network)
Make sure the contacts are actually saved to the SIM (watch through another device)
Clear the cache of the Contacts app in Settings โ Apps
Try using third-party software (e.g. SIM Card Contacts from Play Market)
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On models with MIUI 14, the path may be different: Contacts โ Profile โ Settings โ Import / Export. If there is no option, use Method 3 (via the engineering menu).
Method 2: Export contacts to a VCF file (for backup)
The.vcf file (vCard) is a universal format for storing contacts, and can be transferred to another phone, downloaded to Google, or even printed out.
- Start Contacts โ Contact Management โ Import/Export.
- Select Export to Device (or Export to File).
- Indicate. SIM-Map as source and click Export.
- The file will be saved in the Download or MIUI/Backup folder. Copy it to a safe place (for example, in Google Drive).
To import contacts back:
- Go to Import/Export โ Import from the device.
- Select the.vcf file and specify the goal (SIM-phone-card).
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If the VCF file does not open on your PC, use Outlook or the online VCF Viewer service to view your contacts.
| Format | Advantages | Deficiencies |
|---|---|---|
| .vcf | Universal, supported by all devices | Doesn't keep a call history. |
| .xml (via Mi Account) | Save additional fields (dates of birth, notes) | Only for the Xiaomi ecosystem |
| Google Account | Automatic backup | Requires Internet connection |
Method 3: Save the number through the engineering menu (for advanced)
If standard methods donโt work (e.g., Xiaomi 12T or Redmi K50 with custom firmware), you can use an engineering menu, which also helps when the number is โresetโ after an update.
Instructions:
- Open the Phone app and enter the code: ##4636###
- Select Phone Information (or Phone Information) from the menu.
- Scroll down to the SIM 1 block (or SIM 2 if the number is on the second card).
- Click Update (Refresh) โ this will force the operatorโs data to restart.
- If the number is still not displayed, click Select Network Operator and select your provider manually.
Some firmware (e.g. MIUI EU) instead of #4636## runs:
##86583##(Log & Debugging menu โ Phone Information).
โ ๏ธ Note: Do not change other options in the engineering menu, especially those associated with Radio Band or Network Mode!
What to do if the engineering menu is blocked?
Method 4: Move the number over Mi Account or Google
If you use a Mi Account or a Google Account, your number and contacts can be synced automatically, which is especially useful when changing your phone.
For Mi Account:
- Go to Settings โ Accounts and Sync โ Mi Account.
- Activate the Contact Switch.
- Click Sync (if the option is not available, update the Mi Cloud app).
For Google Account:
- Open Settings โ Accounts and Sync โ Google.
- Select your account and enable Contact Sync.
- Confirm the action โ the data will be uploaded to Google Contacts.
To get your contacts back to the new one SIM-map:
- Put a new SIM into your phone.
- Import contacts from Mi Cloud or Google Contacts into your device memory.
- Then export them to SIM via Contacts โ Import/Export.
Google Account
In memory of the phone
Nana SIM-map
In Mi Account.
Another way.
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Method 5: Using Third-Party Applications
If Xiaomi's built-in tools don't work, use specialized software.
- ๐ฑ SIM Card Contacts โ allows you to view and edit contacts directly to the SIM-map, even if they are not displayed in the standard application.
- ๐ Copy My Data โ Transfers contacts, photos and calendars between devices over Wi-Fi.
- โ๏ธ Super Backup & Restore โ Creates backups of contacts, SMS and cloud call logs.
- ๐ก My Contacts Backup โ Exports contacts to.vcf and sends them to email.
Examples of SIM Card Contacts:
- Download the app from Google Play.
- Open it and select Read from SIM.
- Mark the contacts you need and click Save to Phone.
- To transfer to another SIM, use Copy to SIM.
โ ๏ธ Note: Some applications (such as Super Backup) require permission to access the Call Log. If you refuse permission, you will not be able to save your call history.
Frequent Mistakes and How to Avoid Them
Even following the instructions, users often face problems, and consider typical situations and solutions:
| Problem. | Reason. | Decision |
|---|---|---|
| The number is displayed as "Unknown" | Operator profile not loaded | Restart your phone or update your profile through the Engineering Menu |
| Contacts are duplicated after importation | Synchronization with multiple accounts | Turn off autosynchronization in Settings โ Accounts |
| Cannot be exported to SIM (button is inactive) | SIM-card is full (maximum maximum) ~250 contacts) | Remove old contacts or export to.vcf file |
| After the reset, the number disappeared, and the contacts remained. | The number is not linked to the account, only to the SIM. | Contact the operator to reissue the SIM with the same number |
Critical information: On Xiaomi devices with MediaTek processor (e.g. Redmi) 9A, POCO M3) After a reset via Fastboot, the number may disappear forever, even if SIM-The card is good. In this case, you need to flash the module. NVRAM service-centre.