How to set up call forwarding on Xiaomi: 5 working ways

Call forwarding on Xiaomi smartphones (including the Redmi line and POCO) — It's a useful feature that allows you to redirect incoming calls to another number when your phone is unavailable, busy or off. Despite its apparent simplicity, the setup has nuances, from firmware versions. MIUI In this article, we will discuss all the current ways to activate redirects, including hidden settings and USSD-Teams that work even on locked phones.

It is important to understand that forwarding is a mobile operator service, not just a phone function, and therefore it depends on the provider's tariff, balance and technical limitations, for example, MTS and Beeline can block conditional forwarding at some rates, while Tele2 and MegaFon require a paid option to be connected, and we will show you how to check the availability of the service and avoid typical errors.

This article is relevant for all modern Xiaomi models based on MIUI 12-15 (including Xiaomi 13/14, Redmi Note 12/13, POCO F5/X5), as well as for devices with a HyperOS shell, which began to be distributed in 2026. If your phone runs on an older version of the firmware, some menu items may differ - we will mention this too.

1.Redirection through standard Xiaomi settings

The most reliable way is to use the phone’s built-in menu, which works on all Xiaomi models regardless of the operator, but requires active maintenance. SIM-Cards with a connected forwarding service.

To set up:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Calls → Call forwarding (on some models, the path may be Settings → Additional → Redirection).
4. Select the type of redirect: 📞 Always redirects all incoming calls. 🔄 When you are busy, it works when you are talking. 📵 If no response is given, it is activated after 15-30 seconds of an unanswered call. ❌ If not available – works with the phone turned off or out of coverage.

Turn on

After activation, the status bar will have an icon → (arrow to the right), and the redirect menu will display the status Active. If the option is not turned on, check the balance or contact the operator - perhaps the service is blocked.

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If the menu does not include Call forwarding, update the Phone app via Google Play or install it. APK from the official Xiaomi website.

2. USSD-commands for rapid forwarding

USSD-codes are a universal way to manage forwarding directly from the dial screen, and they work even when the phone menu is not available (for example, when a firmware crash) and the main advantage is instant execution without having to look for settings.

Here are the main teams for operators in Russia and CIS:

Example: To enable forwarding to +79123456789 when unavailable, type:

62+79123456789#

Then press the call button, and in a few seconds, an SMS or a successful activation notification will arrive.

⚠️ Note: Some tariffs Tele2 and Iota USSD-In this case, use the operator's personal account or call support.

3. Configure via the operator application

Operator mobile applications (e.g. My MTS, Beeline.Pro, MegaFon.Services) often offer more flexible redirect settings than standard phone menus, such as setting a redirect schedule or selecting multiple numbers for different conditions.

Instructions for MTS:

1. Download My MTS app from Google Play.
2. Sign in to the phone number.
3. Go to the Services section → Calls. → Redirection.
4. Select a condition (always busy, no answer) and enter the number.
5. Save the changes – the service is activated within 5 minutes.

The advantage of this method is the ability to manage redirects remotely (for example, through the web version of your personal account) and see the history of changes, but some operators charge for the use of advanced features (for example, Beeline charges 3 rubles a day for “Smart forwarding”).

4. Redirection through the engineering menu (for advanced)

If standard methods don’t work (for example, due to a firmware failure or operator lock), you can use Xiaomi’s engineering menu, which requires caution, as improper actions can disrupt the phone.

Instructions:

1. Open the phone app and enter the combination: ##4636##
2. In the menu that opens, select Phone Information.
3. Scroll down to the Call Settings block and find the Redirect item.
4. Activate the desired type and specify the number.

The engineering menu offers advanced options, such as setting a timeout for no response (default 20 seconds, but can be reduced to 5). However, other settings (e.g. Radio Information) are not recommended to be changed, as this can lead to network loss.

⚠️ Note: On HyperOS devices (2026), the engineering menu may be blocked. USSD-command or application.

5. Automatic forwarding with Tasker

Tasker allows you to automate redirects according to schedule or conditions (for example, redirect calls to the work number only on weekdays from 9:00 to 18:00), which is convenient for those who want to flexibly manage redirects without manually turning on / off.

To set up:

1. Install Tasker from Google Play (paid, but there is a trial version).
2. Create a new task (Tasks → +).
3. Add the Phone action → Call Forward.
4. Specify the type of redirect (Unconditional for "always") and the number.
5. Save the task and create a profile (Profiles → + → Time) to make the task work at the right time.

Example of use: you can set up a redirect to your home phone in the evenings or to a colleague's number during work hours, the main plus is flexibility, the minus is the need to set up and a paid application.

Install Tasker| Check call permissions | Backup settings | Test on number two-->

6. Frequent errors and their solution

Even if you set up the redirect correctly, it might not work, and here are the typical problems and ways to fix them:

• 📶 No network or weak signal - redirects are not activated if the phone cannot communicate with the base station.Solution: restart the device or switch to mode 2G (customized SIM-map).
• 💰 Not enough funds — some operators block the service with zero balance. Solution: replenish the account or activate the option "Trusted payment".
• 🔒 A closed service - on corporate rates or in roaming, forwarding may be disabled.Solution: call the operator and request unblocking.
• 📱 Firmware failure - after update MIUI Solution: Reset the network settings to Settings → SIM-maps and mobile networks → Reset.

If the redirect is not stable (for example, calls are redirected with a delay), check:

• 🔄 Setting up a timeout in the engineering menu (optimum 15-20 seconds).
• 📡 Communication quality – in the zone of weak signal, redirection can be triggered late.
• 📞 The number to which the calls are being redirected – it must be accessible and not blocked.

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If the redirect is not working, first check the balance and status of the service with the operator. 80% of the time the problem is not in the phone, but in the tariff or network.

FAQ: Answers to popular questions