Blocked contacts on Xiaomi Redmi 5 Pro can be a real headache if you forget who exactly was added to the blacklist. This is especially true for users who actively use the function of blocking spam calls or unwanted SMS. Unlike modern versions of MIUI, where the list of blocked numbers is available in a couple of clicks, on Redmi 5 Pro (released in 2018), the interface may be different β and it is not so easy to find this section.
In this article, weβll look at all the ways you can view locked numbers, from standard MIUI 9/10 tools (which ran Redmi 5 Pro) to workarounds using system applications and third-party software. Youβll also learn how to restore access to lock if your settings go wrong after an update or reset, and what to do if the list is suddenly empty, even though youβve definitely added contacts to it.
Important: Some methods require super-user rights (root), but we will focus on safe alternatives for users without root access. If your Redmi 5 Pro runs on custom firmware, some of the instructions may not work, but the basic principles will remain relevant.
1. Standard method: through phone settings
The most obvious way is to look at the system settings MIUI. On the Xiaomi Redmi 5 Pro with the original firmware, the list of blocked numbers is hidden in the call menu, but you can get to it in two ways:
- π± Using the Phone app: open the app, tap on three dots (menu) β Settings β Number locking.
- βοΈ Through System Settings: Go to Settings β All settings β Annexes β Phone. β Lockdown.
- π Search by settings: If you canβt find the section manually, use the search bar at the top of the settings menu (enter βlock").
If there are no numbers on the list but you are sure you have blocked contacts, check:
- π΅ Spam filter: sometimes numbers are blocked not through the standard blacklist, but through built-in anti-spam (included in the phone settings) β Lockdown and protection).
- π Sync with Mi Account: If you were logged in to a Xiaomi account, the lock could be synced to the cloud. Check the list on account.xiaomi.com (Device Management section").
β οΈ Note: On some versions MIUI 9 for Redmi 5 Pro, the lock section may be called "Blacklist" or "Blocked Contacts." If you don't see it in your phone settings, upgrade your firmware to the latest available version for your model (instruction below).
2. Alternative method: through call log
If the standard path didnβt work, try finding locked numbers through your call history, which is a good way to do it if youβve blocked contacts directly from the log (long press on the number β βBlockβ).
Instructions:
- Open the Phone app and go to the Journal tab.
- Slip on three dots in the upper right corner β Log settings.
- Scroll down to the section Blocking Numbers or Blacklist.
- If there is no partition, try to find it through the search in the settings (magnifying glass icon).
If it is empty, but you remember that you blocked the number, check:
- π Hidden contacts: sometimes blocked numbers are displayed as "Unknown" or "Hidden." Try manually entering the last known number in a log search.
- ποΈ Cleaning the log: if the call history was cleared, the lock data could be deleted, in which case only a backup copy will help (see Section 5).
π‘
If you blocked a number via SMS (in the Messages app), check the blacklist there: open Messages β Settings β Blocking and filtering.
3. Viewing through MIUI Security (Security)
The Security app (or MIUI Security) on Xiaomi Redmi 5 Pro often duplicates the locking features, and you can find not only numbers, but also blocked apps, as well as anti-spam settings.
How to check:
- Open the Security app (the shield icon).
- Go to the Blocking or Antispam tab.
- Put it on the Blacklist or Locked Numbers.
- If there is no partition, update the Security app via Google Play.
This menu also includes:
- π Restore the lock after resetting (if sync with Mi Account was enabled).
- π View statistics of blocked calls and SMS.
- β‘ Add numbers to exceptions (for example, for bank SMS).
| Method | Where to find | Is root required? | It's working on MIUI 9/10. |
|---|---|---|---|
| Standard settings | Phone. β Settings β Lockdown | No. | Yes. |
| Call magazine | Phone β Journal β Settings | No. | Yes. |
| MIUI Security | Annex "Security" | No. | Yes. |
| Third-party annexes | Truecaller, Calls Blacklist | Sometimes. | Yes. |
| Backup copy | Mi Cloud or Local Backup | No. | Yes. |
β οΈ Note: If you are using doubles SIM-Redmi 5 Pro cards, lock can be tied to a specific card SIM. Check the blacklist separately for each card in the settings of the Phone application".
4. Use of third-party applications
If system methods don't work, third-party utilities will come to the rescue, not only showing locked numbers, but also expanding the lock functionality.
- π Truecaller: detects spam calls and maintains its own blacklist, and then syncs the data to the cloud.
- π« Calls Blacklist: a simple utility with the ability to export / import a lock list.
- π Blacklist Plus: Supports blocking by keywords in SMS and regular expressions.
How to restore the list through Truecaller:
- Install the app from Google Play.
- Register (you can use Google or phone number).
- Go to Settings β Block β Blacklist.
- If you have previously used Truecaller, the list of blocked numbers will be restored automatically.
Advantages of third-party applications:
- π Cross-platform: The lock list is synchronized between devices.
- π Extended statistics: you can see how many times the blocked number tried to call.
- π Backup: Exporting a list to a.csv file or cloud.
Delete the cache of the standard Phone app |Check permissions for the new app |Sync your account |Create a backup of the current blacklist-->
5.Restore the lock list after reset
If you reset the Redmi 5 Pro to factory settings or upgraded your firmware, the list of locked numbers could disappear.
Method 1: Through the Mi Cloud
- π± Go to Settings. β Accounts. β Mi Account.
- π Enable data synchronization (if it was active before the reset).
- π₯ Go to Settings. β Additionally. β Recovery and discharge β Recovery from backup.
Method 2: Local backup
If you have been doing backup through MIUI Backup:
- Connect your phone to your PC and find the MIUI/backup/AllBackup folder.
- Copy a file with the.bak extension (e.g. com.android.contacts.bak).
- Restore it through Settings β Restore and Reset.
Method 3: Manual recovery (for advanced)
If you have root access, you can manually extract the lock list from the system files:
adb pull /data/data/com.android.providers.contacts/databases/contacts2.dbOpen the file. contacts2.db via SQLite Browser and find the table blocked_numbers.
β οΈ Warning: Manual editing of system databases without a backup can result in the loss of all contacts. contacts2.db safe-haven.
How do I know if there was a backup lock in the Mi Cloud?
6.If nothing works: radical measures
In rare cases, the lock list may be damaged or hidden due to a firmware failure, leaving two options:
Option 1: Reset the settings of the Phone application
- π± Go to Settings. β Annexes β Application management.
- π Find the Phone app (or com.android.dialer).
- ποΈ Slip the vault. β Clear data and Reset settings.
- π Restart your phone. Sometimes it restores hidden lock settings.
Option 2: Flashing
If the problem is caused by an error in system files, a clean firmware installation will help:
- Download the official firmware for Redmi 5 Pro (MIUI 10 or later) from en.miui.com.
- Use the Mi Flash Tool to install (instructions on xiaomi.eu).
- After the firmware check the lock section - it should appear.
Warning: Flashing will delete all data from the phone. pre-backup via Mi PC Suite or TWRP (if installed).
π‘
Before drastic measures, always check if the failure is related to the update of the Phone application. Sometimes it is enough to update it through Google Play to return the deleted partition.