How to disable Tele2 call forwarding from Xiaomi phone: all ways of 2026

Call forwarding on Tele2 is a useful feature, but sometimes it turns on accidentally or starts to work incorrectly, redirecting all incoming calls to another number, POCO or Mi), the disconnection process has nuances due to the features of the shell MIUI. In this article, we will analyze all the current ways to deactivate redirects - from standard settings to hidden ones. USSD-teams and alternative methods.

It is important to note that MIUI is regularly updated and menu items may vary depending on version (12, 13 or 14).We have covered all options, including solutions for cases where redirects do not turn off through standard settings, and you will learn how to check if redirects are active on your Tele2 number, and what to do if calls still go to another number after disconnection.

Why a redirect can work without your knowledge

Many Xiaomi users are faced with a situation where redirects are activated on their own.

• 📱 Failure to work SIM-Cards – physical chip damage or software failure can lead to automatic activation of operator services, including forwarding.
• 🔄 Update MIUI — After installing a new firmware version, some network settings are reset or work incorrectly.
• 🤖 Viral software – malware applications can change phone settings, including call settings (especially if installed) APK unverified).
• 📡 Operator-side problems – Tele2 sometimes massively activates services for subscribers (for example, when connecting minute packets).

If you have not turned on the redirect consciously, first check whether it is connected through the personal account Tele2 or USSD-Often the problem lies in the conflict between the settings of the phone and the services of the operator.

Method 1: Disabling redirects through MIUI settings

The most obvious method is to use built-in MIUI tools. The interface may differ depending on the Xiaomi model (e.g. Redmi Note 12 vs POCO X5), but the general logic is maintained.

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Calls → Call forwarding (in some versions Additional → Redirect).
4. Choose. SIM-Tele2 card (if you have two SIM cards).
5. Turn off all types of forwarding: 📞 Always redirects all incoming calls. 🔍 When busy, it works when you have an active conversation. ⏰ If there is no response, activate through 10-30 moment-less. 📵 If not available – works with the phone turned off or out of coverage.

OK.

Save.

If the Redirection option is not on the menu, then your version of MIUI is hiding it, in which case use alternative methods (see the following sections).

Method 2: USSD-commands to disable redirection to Tele2

USSD-commands - a universal method of managing operator services, which works even if the settings MIUI The following codes are relevant for Tele2:

To use commands:

1. Open the Phone app.
2. Go to the keyboard tab.
3. Enter. USSD-code (e.g. ##002#) and press the call button.
4. Wait. SMS-Tele2 response with confirmation of disconnection.

💡

If, after input, USSD-If you have an error, "Inappropriate format", try adding it to the beginning (e.g. #002.

Important: if the forwarding continues to work after the execution of commands, check whether it is connected through the personal account Tele2. Some tariffs (for example, "My Tele2" or "All inclusive") automatically activate the service "Redirect to voice mail".

Method 3: Check and disconnect through the personal account Tele2

If the phone settings and USSD-The commands didn't help, the forwarding could have been activated through the operator's web interface to disable it:

1. Go to the website lk.tele2.ru (or use the application My Tele2).
2. Sign in to the phone number (SMS will come with the code).
3. In the menu, select Services → Management of services.
4. Find the Redirect or Voicemail section.
5. Turn off all active redirection rules.
6. Save the changes and restart the phone.

Method 4: Reset network settings on Xiaomi

If the redirect is not disabled by any of the above methods, the problem may lie in the conflict of network settings, in which case the reset of mobile communication parameters will help:

1. Open the settings on your Xiaomi.
2. Move to the SIM-maps and mobile networks.
3. Choose. SIM-Tele2 map.
4. Click Network Reset (or APN Reset).
5. Confirm the action and restart the phone.

After discharge:

• 📶 Settings APN return to factory (for Tele2 they are loaded automatically).
• 🔄 All user redirect settings will be deleted.
• ⚠️ You may need to re-enter the PIN code. SIM-map.

⚠️ Warning: Resetting network settings will delete all saved Wi-Fi passwords and data VPN. If you use a corporate network, save the connection settings in advance.

Method 5: Alternative methods (for power users)

If the standard methods don’t work, try one of these methods:

1.Use of the engineering menu

On some Xiaomi models (e.g. Redmi Note 11 or POCO F4), you can turn off redirects via the engineering menu:

##4636##

After entering:

1. Select Phone Information.
2. Scroll down to the Network Settings block.
3. Click Disable Redirect (if the item is available).

2. Call management applications

There are apps on Google Play that allow you to manage redirects bypassing standard settings.

• 📱 Call Forwarding (from Simple Mobile Tools)
• 🔧 Network Signal Info (shows current network settings)

Appeal in support of Tele2

If nothing helps, contact the operator:

• 📞 Call the short number 611 (free of charge from Tele2).
• 💬 Write to the support chat via the My Tele2 app.
• 📧 Send a letter to support@tele2.ru problem-descriptive.

Please specify when applying:

• The model of your Xiaomi (like the Redmi 10C).
• The MIUI version (see Settings → About Phone).
• What ways of disconnecting you have already tried.

What to do if the redirect is still working

If after all the manipulations, the calls continue to be redirected, the problem may be deeper:

• 📱 Damaged. SIM-Map – try inserting it into another phone and check your behavior.
• 🔄 Firmware conflict – some custom firmware (e.g. Xiaomi.EU) has bugs with call management.
• 🤖 Viral Software – scan your phone with an antivirus (such as Malwarebytes or built-in Security in the Internet) MIUI).
• 📡 Tele2 problems – sometimes the operator massively activates services due to technical work.

Extreme measures:

1. Perform a reset to factory settings (pre-save data!).
2. Contact the Tele2 salon for a replacement SIM-map.
3. Try using another one. SIM-card (for example, MTS or MegaFon) to check the operation of the phone.

⚠️ Note: If a redirect is activated immediately after the shutdown, it may be a sign of your number being hacked.In this case, contact Tele2 support immediately and request that all services be blocked.

FAQ: Frequent questions about tele2 redirects