Owners of Xiaomi Redmi Note smartphones often face an intrusive menu from Tele2 operator that appears every time a device is rebooted or even spontaneously in use.This phenomenon, known as the SIM Toolkit or SIM menu, can annoy, overlap important notifications and consume system resources.
The MIUI operating system that runs Redmi smartphones has its own features. Standard disconnection methods that work on other Android devices can be hidden or require additional actions. In this article, we will discuss proven ways to completely eliminate pop-ups and automatic requests from Tele2.
You don't have to be an IT expert to solve this problem. We're going to look at both the software settings inside the phone interface and the special codes that are sent directly to the carrier. It's important to understand that turning off the SIM card menu doesn't affect the quality of communication or the ability to make calls, it just removes unnecessary service elements.
Why does the menu appear? SIM-maps on the Redmi Note
The SIM menu on Xiaomi devices is driven by the specifics of the STK (SIM Tool Kit) protocol, which allows Tele2 to send interactive menus to the user's device to manage services. When activating the SIM card or updating network settings, the phone automatically reads this profile and launches the corresponding application.
Often the cause of intrusive behavior is an outdated version of the SIM card firmware or a conflict between system applications. MIUI The Redmi Note can sense incoming phone USSD-requests from the operator as new messages, requiring immediate attention of the user, especially in models released several years ago.
⚠️ Note: Forced removal of system applications associated with the SIM card without root rights can lead to unstable operation of the communication module and loss of the ability to determine the operator’s network.
In addition, some Tele2 plans will default to activating the server-side SIM card menu, which means that even after resetting the phone, when you first register on the network, the operator will again send a command to activate this service, so a comprehensive approach to solving the problem involves actions both on the phone and through network requests.
Disconnection through the MIUI interface settings
The first and most secure step is to try to disable the display of menus through the standard settings of the Android operating system in the shell of MIUI. The path to these settings may vary slightly depending on the firmware version, but the logic remains the same for all Xiaomi Redmi Note smartphones.
You need to go to the settings section for SIM cards and mobile networks, where the user can find the switch responsible for displaying the SIM card menu. If such a switch is active, it should be deactivated. However, on some versions of MIUI, this item may be missing or blocked by the operator.
- 📱 Open Settings and go to the section SIM-maps and mobile networks.
- 📲 Choose an active SIM card Tele2 from the list of available slots.
- ⚙️ Find the menu item. SIM-SIM-Toolkit or card and try to disable it.
- 🔄 If there is no switch, find the app. SIM-services in the general list of programs and try to clear its data.
In some cases, cleaning the cache of the system application responsible for phone calls helps.This will not delete your contacts or call history, but will reset temporary files that may contain erroneous commands from the operator.
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If the standard shutdown didn’t help, try temporarily removing the SIM card, turning on the phone, and then inserting the SIM card back when the device is running (if the model supports Hot-swap).
Use of the USSD-commands to shut down service
The most effective way, which works in 90% of cases, is to send a special message. USSD-These codes are sent directly to the operator's server. Tele2 They force the menu service to be disabled at the network level, and then the SIM card stops sending signals to the Xiaomi phone to open the service window.
You don't need an Internet connection to do the operation, you just need a cellular signal, you can type a command in the call app as if you were dialing a phone number, and the system will automatically process the request and send back a message about the success or failure of the operation.
*155*00#This command is universal for deactivating the SIM card menu on Tele2. After entering it, a notification will appear on the screen about the service disabling. If the code does not work, you may use other symbol combinations on your tariff, which can be specified in the operator’s personal account.
| Team team. | Action. | The result |
|---|---|---|
| *155*00# | Disabling the menu | Service deactivated |
| *155# | Main menu | Opens a list of services |
| *155*2*1# | Status check | Shows active options |
It is important to note that once a command is sent, changes may not take effect instantly, but within minutes, at which time the Redmi Note phone can re-register on the network, and if the menu continues to appear, the command should be repeated in 10-15 minutes.
☑️ Checking the service disconnection
Management through the Security app
Xiaomi smartphones have a built-in Security app that controls permissions and access to various programs. Sometimes the Tele2 SIM card menu behaves like a virus, constantly popping up on top of other windows, in which case you can restrict its rights through the system antivirus and optimizer.
Go to the Security app and find the Permissions section, and you'll need to find the app associated with the SIM card (often called the SIM card). SIM-Services, SimTool or simply Tele2). You must prevent it from displaying on top of other windows and access to notifications.
This approach allows you to “freeze” the activity of the service without removing it physically from the system, it is a safe method that does not violate the warranty on the Redmi Note device and allows you to return the settings at any time if the operator’s services are again needed.
⚠️ Warning: Blocking system processes through a security application may cause you to stop receiving important information. SMS-Notifications from the operator of the balance or connected services.
Once permissions have been changed, it is recommended that you clear the Security app cache so that the new rules apply correctly, and it is also worth checking if the SIM card app is worth it in the autoload list, and disabling it there.
Configure APN access points for Tele2
Sometimes the problem lies not in the menu itself, but in the incorrect settings of the APN access points (Access Point Name).If the access point profile has incorrect settings or old entries from previous operators, the Xiaomi phone may not properly process data packets, triggering the opening of the SIM card menu.
To correct this, you need to manually check your mobile network settings. → SIM-maps and mobile networks → choose Tele2 → Access points (APN). There must be a point with a name active. internet.tele2.ru.
- 🌐 Make sure the name is in the field Tele2 Internet.
- 🔗 In the field APN spelled out internet.tele2.ru.
- 🚫 The Proxy and Port fields should be empty.
- 💾 Save settings and restart the Redmi Note smartphone.
If there are other unused access points on the list, it is better to remove them to avoid priority conflicts. Once you reset the APN settings to the factory (an option in the access points menu), the phone will create the correct profile itself, which often solves the problem with intrusive windows.
What to do if the APN settings are not saved?
Network resets and radical measures
If none of the above methods helped get rid of the Tele2 SIM menu on the Xiaomi Redmi Note, the option remains to completely reset the network settings, which will return all connection parameters to factory values, removing possible software errors that cause the conflict.
It is important to understand that resetting the network will remove saved passwords from Wi-Fi and paired Bluetooth devices, but will not affect your personal files, photos or contacts.This is a safe procedure for user data, but takes time to reconfigure connections.
You can reset via Settings → Connection and Sharing → Reset Wi-Fi, mobile networks and Bluetooth. Once confirmed, the phone will reboot. At which point the Tele2 SIM card will re-register on the network, and will likely request a PIN, but the service menu will not appear.
In extreme cases, when the problem is caused by a physical malfunction of the SIM card (for example, a chip is damaged or the file structure is broken), the only solution is to replace the SIM card in the operator’s salon.
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Replacing a physical SIM card with a new one in the Tele2 cabin solves the problem 100% of the time if it is caused by chip damage or an outdated SIM profile.