How to completely disable the answering machine on Xiaomi Redmi: 5 proven ways

The answering machine on Xiaomi Redmi smartphones can be a source of inconvenience, from unnecessary voice messages to conflicts with the operator. Despite the usefulness of the feature in some scenarios (for example, for business calls), many users prefer to deactivate it. The problem is that the MIUI interface hides these settings in non-obvious sections, and on different Redmi models (from Redmi Note 4X to Redmi 13 Pro), the path to disconnection may differ.

In this article, we will analyze all the current ways to disable the answering machine - from standard settings MIUI to hidden commands for technically savvy users, special attention will be paid to the nuances for different versions of the firmware (including: MIUI 14 Android-based 13/14) and dual-model SIM-If you're faced with a situation where the answering machine turns on spontaneously or doesn't turn off via the menu, here you will find solutions.

1. Standard disconnection via phone settings

The most obvious way to do this is to use the built-in MIUI options, but the path to them depends on the firmware version and the Redmi model. On new devices (such as the Redmi Note 12 or Redmi K60), the menu may look different than on older ones (Redmi 5 or Redmi 7A).

The general algorithm for most models:

1. Open the phone application (pipe icon).
2. Click on the three dots in the upper right corner → select Settings.
3. Go to Voicemail or Autoresponder (the name may vary).
4. Turn off the slider next to the option to Enable voicemail.

On some firmware (e.g. MIUI 12.5 for Redmi 9), the path may be different:

• 📱 Settings → SIM-maps and mobile networks → [Choose. SIM] → Voice mail.
• 🔄 If there is no option, try the path: Settings → Annexes → Application management → Phone. → Permits → Voicemail

⚠️ Attention: On devices with two SIM-You can activate the answering card separately for each card. SIM, Even if you only use one.

2. Disconnection through USSD-operator

If the answering machine is activated at the operator level (for example, MTS, Beeline, MegaFon or Tele2), its settings may not appear in the phone menu. USSD-command – short code that is sent to the operator to manage the services.

List of commands for popular operators:

After sending the command, you will receive an SMS or a notification of successful shutdown.

• 🔄 Make sure that SIM-The card is active and connected to the network.
• 📞 Check the balance - some operators are blocking USSD negative-balance.
• 📡 Try sending the command in mode. 2G (sometimes 4G/5G block USSD).

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If USSD-- the teams are not working, try calling your operator's short support number (for example, 0890 for MTS or 0611 for Beeline) and request that you turn off voicemail from the consultant.

3. Resetting the settings of the Phone application

If the answering machine does not turn off via the menu, the problem may be in the failure of the settings of the system application Phone, in which case it will help to reset its data without losing contacts.

Instructions:

After the reboot, check if the answering machine has disappeared. If the problem persists, try the following method.

⚠️ Note: Clearing the data of the application Phone will reset the call history, but will not affect the contacts (they are stored in Google Contacts or Google Contacts). MI However, if you use local contacts (without sync), back up via Settings. → The phone. → Backup.

4. Disconnection through the engineering menu (for advanced)

On some Redmi models (especially custom firmware), the autoresponder can be tied to hidden modem settings, accessed through an engineering menu.

Instructions:

1. Open the Phone app and enter the code: ##4636##.
2. In the menu that opens, select Phone Information (or Phone Information).
3. Scroll down to the Voice Mail block.
4. Delete the number in the VM Number field (if it is filled) and click Disable.

If #4636### doesn’t work, try the alternatives.

• 🔢 ##86583## - Voicemail testing menu.
• 🔢 ##36446337## - Extended modem settings (not working on all models).

5.Use of ADB to Forced Shutdown

If standard methods don’t work, you can use Android Debug Bridge (ADB), a low-level system management tool that is suitable for users with unlocked USB debugging.

Step-by-step:

1. Activate Developer Mode: Go to Settings → About Phone → MIUI version and press 7 times.
2. Return to Settings → Additional → For developers and enable USB debugging.
3. Connect your phone to your PC, install ADB Tools, and execute the commands:

adb shell


pm clear com.android.phone




settings put global vm_number ""

Once you've done the commands, restart the device.

• 🔄 Reset your phone settings (without data loss).
• 🚫 Remove voicemail from system parameters.
• 🔒 Blocking Automatic Response Automatic Activation.

⚠️ Attention: Use ADB The wrong commands can disrupt the phone. On devices with a locked bootloader (most Redmi out of the box) some of the ADB-commands may not be executed.

6.Problems and Solutions: Why the Answering Machine Doesn't Shut Down

Sometimes even after all the manipulations, the answering machine continues to work, and let's look at the typical causes and ways to eliminate them:

If the problem persists, check:

• 📶 Network quality: in weak signal areas, the operator can forcibly redirect calls to voice mail.
• 🔄 Updates MIUI: on some versions (for example, MIUI 12.0.3 for Redmi Note 8 Pro) was an autoresponder bug fixed in newer builds.
• 🛠️ Third-party applications: Some programs (such as Truecaller or Call Recorder) can emulate the operation of an autoresponder.

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If none of these methods worked, the most likely cause is a hardware malfunction in the phone’s modem, which requires a Xiaomi service center diagnostic (especially for Redmi models after falls or moisture).

FAQ: Frequent questions about the answering machine on Xiaomi Redmi