Why the Redmi 7A can work without your knowledge
The answering machine on Xiaomi Redmi 7A is not always an obvious feature that the user turns on consciously. Most often it is activated automatically through the voicemail settings from the mobile operator (MTS, Beeline, MegaFon or Tele2) or due to system updates MIUI. Many smartphone owners face a situation where subscribers complain about “unavailability” or “voice message”, although the user himself did not configure anything.
The problem is complicated by the fact that in Redmi 7A There's no separate "Responder" section in the standard settings. The function can be hidden in the call menu, settings. SIM-Google’s phone app, or even the phone, and some carriers (like MegaFon) connect voicemail by default when activated. SIM-The maps can only be turned off through USSD-team-up.
In this article, we’ll take a look at all possible sources of an autoresponder on Redmi 7A, from built-in MIUI 10/11 features to operator services, and show you how to turn them off, and why even after deactivation, subscribers can hear voice prompts and how to fix them.
Method 1: Disable the answering machine through MIUI settings
The first thing to check is the built-in parameters. MIUI. At Redmi. 7A The autoresponder function can be hidden in the Phone menu or Settings SIM-Here's the step-by-step instruction:
- Open the Phone app (the tube icon on the home screen).
- Click on the three dots in the top right corner and select Settings.
- Go to Voicemail or Additional Settings (depending on the MIUI version).
- Find the answering machine or answer when busy and move the slider to the "off" position.
If you don't have one on your menu, it means that the answering machine is not operated by the system, but by the operator, and then move on to the next one.
Update the Phone app in Google Play|Check for the "Voice Mail" in the call settings|Make sure that SIM-Card active (not in "only" mode) LTE")|Reboot the smartphone after the changes-->
⚠️ Attention: On Redmi 7A s MIUI 12+ The answering machine section may be called Operator Services. If you don't find the right item, try resetting the Phone app through Settings. → Annexes → Application management → Phone. → Warehouse → Clear the data.
Method 2: USSD-commands to disable the operator's voice mail
If the answering machine is activated by your mobile operator (which occurs in 80% of cases), you can turn it off using special devices. USSD-Below are the commands for the main Russian operators:
| Operator. | USSD-switch-off | Note |
|---|---|---|
| MTS | *111*25# or *111*25*2# | Wait after the set. SMS-confirmation |
| Beeline | *110*071# | You may need a support call. |
| MegaFon | *105*00# | Disables all paid services, including voice mail |
| Tele2. | *155*0# | It only works for voice mail fares. |
To execute the command:
- Open the Phone app and go to the Set tab.
- Enter. USSD-code for your operator (see table above).
- Press the call button (green tube).
- Wait for the SMS to confirm the disconnect (will come within 1-5 minutes).
Important: If after the entry USSD-When you get the answer “Service is not active”, this means that voicemail is disabled at the operator level, and the problem lies in the settings of the smartphone or third-party applications.
Method 3: Disconnecting via Google’s Phone App
Many Redmi 7A users install Google's Phone app instead of Xiaomi's, and it also has a built-in answering machine that can run parallel to the system one, to turn it off:
- Open your phone from Google (the icon with the green handset and Google logo).
- Click on the three dots in the upper right corner → Settings.
- Select Voicemail.
- Click on your phone number → Settings → Disable voicemail.
If this menu does not have the option to disable, then the answering machine is not controlled through the Google application, but through the system settings of MIUI or the operator.
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Before you turn off voicemail in the Google app, check if you are using it for important messages. Some carriers delete all saved voice messages after the service is deactivated.
Method 4: Checking third-party applications (Truecaller, Viber, WhatsApp)
Some call apps, like Truecaller, Viber or WhatsApp, have autoresponder or call forwarding features built in, and they can conflict with the basic settings of Redmi 7A and create the illusion of voicemail.
- 🔍 Truecaller: Open the app → Settings → Calls. → Answering machine and disable all options.
- 💬 Viber/WhatsApp: Check the Settings section → Notifications → Calls for forwarding.
- 📱 Other Apps: Go to Settings → Apps on your smartphone and sort through Call Resolution programs. Turn off permissions for suspicious apps.
If you’re not sure which app is in conflict, try temporarily removing all call programs (except the standard Phone) and check if the problem has gone away.
⚠️ Note: Apps like Truecaller can automatically enable the “Response to Employ” feature after updates. To avoid this, disable auto-update for such programs on Google Play.
Method 5: Reset network settings (last resort)
If none of the previous methods worked, it may be that the network settings are not correct. MIUI, shift SIM-A map or a communication module malfunction, and resetting the network settings will help:
- Go to Settings. → SIM-maps and mobile networks.
- Choose yours. SIM-map.
- Click Network Reset (or APN Reset).
- Confirm the action and restart the smartphone.
After resetting, all network settings (including APN, roaming, and call forwarding settings) will return to factory settings.This can disable the answering machine if it has been activated due to a network configuration failure.
What to do if the Internet is lost after resetting the network?
Frequent Mistakes and How to Avoid Them
When you turn off your answering machine on Redmi 7A, you often have typical problems, and here are the most common ones and how to solve them:
- 🔄 "The answering machine is disabled, but subscribers still hear a voice message": "Check whether the forwarding of calls to Settings is activated → SIM-map → Call forwarding. Turn off all forwarding options.
- 📵 "USSD-Commands are not working": Make sure you enter codes from the main number (not from an additional number) SIM-Also check the balance - some operators block the cards. USSD-Negative balance requests.
- 🔕 "After updating MIUI Responding machine turned on again: This is a well-known problem of Redmi 7A prior MIUI 12.The solution is to roll back the Phone app version or disable its updates to Google Play.
If you have exhausted all the methods, but the problem remains, it may be a hardware failure of the communication module, in which case we recommend you contact the Xiaomi service center for diagnosis.
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Before visiting the service center, back up your data via Settings → Additional → Backup and Reset. This will help save contacts and messages when you might reset your smartphone.