How to set up call forwarding to Xiaomi: all the ways and nuances

Call forwarding on Xiaomi smartphones is a useful feature that allows you to redirect incoming calls to another number when your phone is unavailable, busy or off. This is true for business users, frequent travelers or those who want to avoid missing important calls. However, the setting of this option is not always intuitive: menus can differ depending on the model (Redmi Note 12, POCO X5, Mi 11) and the version of the MIUI firmware.

In this article, we will analyze all types of redirection (unconditional, during employment, without a response, when unavailable), show how to enable the function through the phone settings and the user experience. USSD-We will also explain why redirects sometimes don't work, and we will focus on hidden nuances that are not covered in the standard instructions, such as how to check for active redirect rules or why the operator can block the function.

If you use Xiaomi with two SIM-It's important to understand that the redirect settings apply separately for each SIM.+ Changes in the interface should be considered. MIUI, The next step-by-step instructions with pictures (for visual perception) and a table of compatibility of functions with different operators.

What is a Call Redirection and Why You Need It

Redirection (or call forwarding) is a telephone service that automatically redirects incoming calls to another number according to specified conditions. On Xiaomi smartphones, the function works at the SIM-card level, that is, its support depends on your mobile operator (MTS, Beeline, MegaFon, Tele2, etc.).

Main use cases:

• 📞 Unconditional redirection – all calls are redirected to another number (helpful if the phone is broken or you are temporarily not using it).
• 🕒 If you don’t answer, if you don’t pick up the phone within a given time (usually 15 to 30 seconds).
• 📵 When unavailable – when the phone is off or out of network coverage.
• 📱 When you are busy, if you are already talking to another number.

Important: forwarding is a paid service for most operators, the cost depends on the tariff and can be from 1 to 5 rubles per minute of conversation (for the subscriber to whom the call is redirected).

⚠️ Note: If you have turned on a redirect to a foreign operator number, the cost can increase by 5-10 times. For example, MTS charges for redirection to international numbers start from 30 rubles / minute.

How to enable redirects through Xiaomi settings

The most reliable way is to use the built-in MIUI settings. The interface may vary slightly depending on the firmware version, but the overall algorithm is the same. Consider the example of the Redmi Note 11 with MIUI 14:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the section Additional settings → Call forwarding.
4. Choose. SIM-The card you want to set up the rule for (if you have a dual-SIM).
5. Specify the type of forwarding: 🔄 Always unconditional. ⏳ If there is no response, with delay. 🚫 If not available, with the phone switched off. 📞 If it is busy, during the conversation.

+79XXXXXXXXX

89XXXXXXXXX

Turn on

After activation, an icon will appear in the status bar ⇨ (right arrow, signaling that the redirect is enabled. To turn off the function, go back to the same menu and press Turn off.

Make sure that SIM-The card supports the service (check with the operator)

Check your account balance (the service may be paid)

Write down the number to which you will forward the calls.

Turn off "In the Airplane" mode"-->

USSD-codes for quick redirection settings

If the phone menu is not available (for example, due to a malfunction) MIUI) Or you prefer text commands, you can use them. USSD-They are universal and work on all Xiaomi models, including POCO F5 mi 10T. Below are the main teams for Russian operators:

Examples of use:

• To enable unconditional forwarding to +79123456789, dial *21*79123456789# and press "Call".
• To disable all redirect rules, use the universal code ##002#.

⚠️ Note: Some operators (e.g. Yota) may use non-standard USSD-If the commands are not working, request current support at 0611 (for MTS/MegaFon/Beeline) or 611 (Tele2).

(1) Whether connected SIM-map to the network (antenna icon in the status bar).

(2) Is the service blocked by the operator (sometimes activation through the personal account is required).

3) Is the number entered correctly (without spaces and dashes).-->

Why Redirects Don’t Work on Xiaomi: Frequent Problems

Even after you set it up properly, the redirect may not work.-5 causes and ways of eliminating them:

1. The operator blocks the service, and some rates (especially prepaid ones) don't support forwarding, so you can call support or check the rates in your personal account.
2. Incorrect room format: Please enter the number in the international format: +79XXXXXXXXXXXX or 89XXXXXXXXXXX. Avoid spaces, brackets and dashes.
3. Conflict with other services: If you have an AntiAon (MTS), Do Not Disturb (MegaFon) or similar options, they can block redirects. Turn them off temporarily.
4. Failure to work SIM-Try restarting your phone or retracting/pasting SIM-If the problem persists, contact the salon to replace the card.
5. MIUI Limitations: In some firmware versions (e.g. MIUI 13 for Xiaomi 12), redirect settings may be “reset” after an update.

A critical feature for Xiaomi owners with Android 12+: In newer versions of MIUI, the redirect function may conflict with system battery optimization. If calls are not redirected, add the Phone app to the exception list: Settings → Battery → Battery Optimization → All apps → Phone → No restrictions.

Redirect to Xiaomi with two SIM-map

If your Xiaomi supports Dual-SIM (e.g. Redmi Note 10 Pro or POCO X4 Pro, it is important to remember: the redirect settings apply separately for each SIM-It means you can do it:

• 📱 Set up a redirect only for the first SIM-maps (e.g. working cards).
• 🔄 Redirect calls from both sims to one number.
• 📵 Disable redirection for personal SIM-The card is reserved for work only.

To manage the rules for each SIM:

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose the right one. SIM-map, "SIM 1").
3. Go to Call Redirection and set up the rules separately.

Please note that both SIM-The cards are active, but you're talking on one of them, the other automatically becomes "unavailable" for incoming calls, in which case the redirect rule will work".

💡

On Xiaomi, two SIM-Redirection works independently for each slot, allowing you to flexibly adjust rules, such as redirecting work calls to the secretary, and leaving personal ones unchanged.

How to disable redirects to Xiaomi

If you no longer need to forward calls, you can disable the function in several ways:

Method 1. Through MIUI settings:

1. Open Phone → Settings → Additional settings → Call forwarding.
2. Choose. SIM-map and type of forwarding (e.g., "Always").
3. Press Turn Off.

Method 2. USSD-team:

• Disable all rules: ##002#
• Disable a specific type (e.g., unconditional redirect): ##21#

Method 3: Through the operator's personal account:

Go to your carrier’s website or app (MTS, Beeline, etc.), find the Services section and deactivate the redirect, which is useful if the settings on the phone are not saved.

⚠️ Note: After disabling the redirection through USSD-code ##002# all previous settings are reset. If you need the feature again, you will have to reset it.

Alternative ways to manage calls on Xiaomi

If standard redirects are not suitable, consider alternatives:

• 📱 Do Not Disturb Mode with Exceptions. → Sound. → Do not disturb you can only allow calls from selected contacts, and send the rest to voice mail.
• ☁️ Cloud PBX (for business) Services like Mango Office or Zadarma allow you to flexibly manage incoming calls, including forwarding to multiple numbers at once.
• 🤖 Google Autoresponder.The Google Phone app (available on the Play Market) can transcribe voice messages and send them text as notifications.
• 🔄 Some operators (e.g. MegaFon) offer a paid service called “Redirection”.+", which works even when the phone is turned off.

For users of Xiaomi with MIUI 14+ You can use the Smart Response feature in the Phone app. SMS-A predefined text message (e.g., "I'll return later") when a missed call is not a full redirect replacement, but it can be useful in some cases.

FAQ: Frequent questions about redirects to Xiaomi