How to set up call forwarding to Xiaomi Redmi: all ways and solutions to problems

Call forwarding on Xiaomi Redmi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number if you are not available. This is true for owners of Redmi Note 12, Redmi 13C, POCO X5 and other models based on MIUI 14/15, where the settings interface may differ from standard Android. However, many users face difficulties: the feature does not work, settings are reset after a reboot or the operator blocks the service.

In this article, you will find step-by-step instructions for all firmware versions, including hidden methods through the USSD-We're also going to look at unique errors. MIUI, which are not described in the official documentation – for example, why redirects can be turned off when activating the Do Not Disturb mode or how to circumvent the restrictions of the operators of MTS, Beeline and Tele2.

1. Ways to forward calls to Xiaomi Redmi: which one to choose?

Redmi smartphones have 4 basic redirecting customization methods available, each suitable for different scenarios. The choice depends on the MIUI version, phone model and your carrier's tariff.

  • πŸ“± The β€œSettings” menu is the easiest way to MIUI 12-15, but may be absent from some firmware for Redmi 9A Redmi 8.
  • πŸ“ž USSD-Codes are a universal method that works even on locked phones or without. SIM-maps (entry required) PIN).
  • πŸ”§ Engineering menu – for advanced users, allows you to bypass the operator’s restrictions (for example, on MegaFon).
  • πŸ€– Third-party apps – relevant if standard methods don’t work (e.g., Google Play’s Call Forwarding).

It is important to note that mobile operators may block forwarding at some rates (especially corporate or prepaid ones), such as Yota and Tinkoff Mobile, which by default turn off the feature, and you need to activate it through your personal account.

πŸ“Š Which Redirection Method Do You Use More Often?
Through phone settings
USSD-code
Engineering menu
Third-party annexes
I didn't use it.

2. Configure via the "Phone" menu: step-by-step instructions

This method is suitable for most Redmi models on MIUI 14/15 (including Redmi Note 11 Pro, Redmi 12, POCO F5).

β˜‘οΈ Preparation for redirection settings

Done: 0 / 4
  1. Open the phone application (pipe icon).
  2. Click on the three dots in the top right corner and select Settings β†’ Additional settings β†’ Call forwarding.
  3. Select the type of redirect: Always – redirects all incoming calls; If busy – triggered when you talk; If no response – activated after 15-30 seconds; If unavailable – works with the phone turned off or out of coverage.

Enter the number for forwarding in +79XXXXXXXXX (without spaces) and click Enable.

After activation, an icon will appear in the status bar β‡Ύ (If you don't have one, check if your operator is blocking the redirection.

πŸ’‘

Redmi with a double. SIM-You can configure the redirect map separately for each line. To do this, select the desired redirect menu. SIM pre-set.

3. USSD-Codes for forwarding: a universal method

If there is no redirect menu (for example, on Redmi). 7A Or the scalp, use it. USSD-They work for all operators, but the syntax may be different.

Type of forwardingCode for activationCode for deactivationStatus verification code
Always.*21*Number###21#*#21#
If you're busy*67*Number###67#*#67#
If there is no answer*61*Number###61#*#61#
If not available.*62*Number###62#*#62#

Example: To redirect all calls to +79123456789, type in the Phone app:

*21*79123456789#

Then press the call button, you will hear voice confirmation or receive an SMS about the successful activation.

What to do if USSD-codes don't work?
If you receive an error β€œService is not available” after entering the code, check: 1. Is the forwarding service from your operator connected (it is disabled by default at some tariffs). 2. Is the number correctly entered (should be in the format) 79XXXXXXXXX or +79XXXXXXXXX, 3. Does the redirection block the application to save battery (for example, Security or Battery Saver in the MIUI). If the problem persists, contact operator support and request activation of Call ForwardingΒ».

4. Redirection through the engineering menu: circumvention of restrictions

On some firmware (e.g. Redmi 10C with MIUI 13 Global), standard methods may not work due to software constraints, and the engineering menu will help, but beware – incorrect settings can disrupt the network.

⚠️ Attention: Changes to the engineering menu can cause modem malfunctions. Do not edit settings unless you are sure of their purpose. β†’ The phone. β†’ Backup.

  1. Open the phone app and type in: ##4636###
  2. In the menu that opens, select Phone Information (or Phone Information).
  3. Scroll down to the Set preferred network type block and set LTE/WCDMA auto (if the redirect doesn't work in 4G).
  4. Go back to the main menu of engineering settings and select Call Forwarding, where you can manually specify the number for each type of forwarding.

If none of the methods worked, check if an antivirus or an optimizer (such as Xiaomi Security) is blocking the redirect.

  1. Open Settings β†’ Applications β†’ Application Management.
  2. Find Security and turn off the permission to Change System Settings.
  3. Reboot the phone and reset the redirect.

πŸ’‘

On Redmi with firmware for China (China) ROM) The redirection can be blocked at the system level, and then only the transition to the global version will help. MIUI use USSD-code.

6.Redirect to two SIM-Maps: nuances for Redmi with Dual SIM

Redmi models with two support SIM-Cards (e.g. Redmi Note 12 Pro)+ or POCO X4 Pro) allows you to configure the redirect separately for each line:

  • πŸ“² Redirection works only on active SIM-The map, if you use it SIM 1 for data, and SIM 2 for calls, setting up to do SIM 2.
  • πŸ”„ Conflict with VoLTE - if one of the SIM VoLTE activated, redirect may not work. Solution: disable VoLTE in Settings β†’ SIM-maps and mobile networks β†’ [Choose. SIM] β†’ VoLTE Challenges.
  • πŸ“΅ Operator restrictions – some operators (e.g. SberMobile) allow redirection to the main SIM-map.

To set up a redirect for a specific SIM:

  1. Open the phone β†’ Settings β†’ Additional settings.
  2. At the top of the screen, select the right one. SIM-Card (if the option is available).
  3. Activate redirection according to the instructions in Section 2.

If there is no option to choose from the menu SIM, use USSD-slot-code:

*21*Number*11#

Where 11 is the slot number SIM-cards (for example, 11 for the SIM 1, 12 for SIM Check the syntax with your operator.

7 Third-party applications for forwarding: when standard methods do not work

If the built-in MIUI features do not allow you to configure redirects (for example, on Redmi 6 with outdated firmware), use third-party applications.

  • πŸ“± Call Forwarding (from Simple Mobile Tools) - a simple interface, supports USSD-Teams for all operators.
  • πŸ”„ Dual SIM Call Forwarding – Specialized for phones with two SIM-map.
  • πŸ› οΈ Network Signal Guru – allows you to manually edit network settings, including redirects (requires root rights).

Example of settings through Call Forwarding:

  1. Install the app from Google Play.
  2. Open it and select the type of redirect (Always, if busy, etc.).
  3. Enter the number and press Activate. The app will generate and send it. USSD-request.

⚠️ Note: Redirect applications require permission to send USSD-Do not install programs from unknown developers - they can intercept your calls or SMS. Check reviews and rankings on Google Play.

FAQ: Frequent questions about redirects to Xiaomi Redmi

πŸ” Why the redirect doesn't work on my Redmi Note 10 Pro?
The reasons may be as follows: the operator blocks the service (check in your personal account or call for support). 4G (Redirection only works in 2G/3G Firmware failure - try resetting the network settings (Settings) β†’ SIM-maps and mobile networks β†’ Resetting network settings).
πŸ’³ How much does it cost to forward calls?
The cost depends on the operator: MTS, Beeline, MegaFon - usually free, but the fee for each redirected call can be charged (from 1 to 5 rubles). Tele2 - 1.5 rubles per minute of forwarding. Yota - 3 rubles per connection. Check the tariffs on your operator's website in the section "Communication Services".
πŸ“΅ Can I set up a redirect to the phone turned off?
Yes, but only through type If not available (USSD-*62*Numer# code, however: The phone must be turned off, not in flight mode. SIM-The card must remain in the phone (if you take it out, the redirect will not work.
πŸ”„ How to turn off redirects to Redmi?
Methods: Through the phone menu β†’ Settings β†’ Call forwarding β†’ Shut down. USSD-##21# - cancel "Always"; #67# - cancel "If busy"; #61# - cancel "If no response"; #62# - cancel "If unavailable" Phone Reboot (sometimes resets redirect settings).
πŸ“² Does the redirect work in the β€œAirplane” modeΒ»?
No. Redirection requires active connectivity to the operator's network. In Airplane mode, the phone's modem is turned off so that calls will not be redirected. To make the redirect work, turn on 2G/3G Only and turn off Flight Mode.