Redirect calls to Xiaomi: full instructions with pictures and nuances

Are you missing important calls because the phone is dead or out of coverage? Redirecting calls to Xiaomi (including Redmi and POCO models) solves this problem in 2 minutes. But many users are faced with the fact that the feature either does not work or settings are reset after rebooting. In this article, all the current ways of setting up (including hidden settings for MIUI 14/15) firmware, comparing redirect types and instructions to fix typical errors.

We tested all methods on devices from Xiaomi 11T Pro to budget Redmi Note 12 – the algorithm works the same, but there are nuances for the two SIM-If you need to redirect calls to another number temporarily (for example, on vacation) or permanently (for the work line), here you will find a universal solution, taking into account the limitations of Russian operators in 2026.

What is a Call Redirection and Why You Need It

Call forwarding is a feature that automatically redirects incoming calls to another number, and it works at the carrier level, so it doesn’t depend on the status of your smartphone: even if Xiaomi is off or in flight mode, calls will be forwarded.

Main use cases:

• 📵 Phone is dead or broken – calls will go to the backup number.
• 🌍 You are overseas – redirect calls to your local area SIM-card to avoid roaming.
• 💼 Working phone – forwarding to personal number after 18:00.
• 🔇 Do not want to answer – you can configure a redirect in case of employment or no response.

Xiaomi has 4 types of forwarding available (more in the table below). Importantly, some operators (such as MTS and Beeline) may block this feature for unlimited minutes, in which case you will have to call in support or change the tariff.

Types of redirects to Xiaomi: comparison and features

There are four options available in MIUI for redirecting calls, which are different in terms of triggering and code commands for activating, and below is a comparison table with examples of when to use which type.

On Xiaomi, two SIM-You can set the forwarding separately for each line with the maps. SIM You can turn on unconditional forwarding, and you can only turn on the second one when it's not available, which is convenient if you have a work and personal number on the same phone.

⚠️ Note: If you use a virtual operator (such as Tinkoff Mobile or SberMobile), the redirect may not work. USSD-call forwarding teams. Check the fare conditions or contact support.

Method 1: Configure via the phone menu (the easiest one)

This method is suitable for most Xiaomi models, including the Redmi Note 13 Pro+, POCO X5 and Mi 11 Lite. The interface may vary slightly depending on the version of MIUI, but the overall algorithm is the same.

Step-by-step:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the section "Additional settings" → "Call forwarding".
4. Choose. SIM-map (if there are two) and type of forwarding (see table above).
5. Enter the number to which you want to redirect calls in the format +79XXXXXXXXX (country-coded).
6. Click "Enable" or "OK."

After activation, the “arrow up” icon will appear in the status bar» (↗️) — It means that the redirect is working. To turn it off, go back to the same menu and click "Switch off».

SIM card is active and catches the network

The redirect number supports incoming calls

There are enough funds in the account (some operators charge for forwarding)

Phone's not in "Airplane" mode"-->

Method 2: USSD-quick-tuning

If the phone menu does not display the forwarding option (this happens on custom firmware or in some regions), you can use USSD codes. They work directly through the operator, so they will work even if the MIUI does not have a corresponding menu item.

Here is a complete list of commands for different types of redirects:

• 🔄 Insert unconditional: 21[number]# → A challenge
• 📞 Insert when employed: 67[number]# → A challenge
• ⏱️ Insert if no reply is received: 61[number]# → A challenge
• 📵 Insert if not available: 62[number]# → A challenge
• ❌ Turn off all kinds: ##002# → A challenge

To check if the redirect is active, send USSD-query: #21#, #67#, #61# or #62# (depending on the type) SMS current-setting.

⚠️ Note: Some tariffs MegaFon and Yota USSD-In this case, try configuring the function through the operator’s personal account or call support on 0500 (for MegaFon) or 0611 (for Yota).

💡

If, after input, USSD-If you have an error, "Inadmissible operation", try adding a country prefix even for Russian numbers *21*9123456789# enter 21+79123456789#.

Redirection on two SIM-cards: nuances for Xiaomi

If your Xiaomi supports two physical SIM-cards (e.g. Redmi Note 12 Pro or POCO F5), You can configure forwarding separately for each line, but there are important limitations:

• 📶 The operator can block the function on one of the SIM-maps, if used for data transmission (4G/5G).
• 🔄 Settings conflict: if both SIM Unconditional forwarding is enabled, calls may be forwarded incorrectly.
• 💰 Double payment: some operators charge a forwarding fee for each SIM-map.

How to set up a redirect for the second SIM:

1. Open “Phone” → “Settings” → “Call forwarding”.
2. At the top of the screen, select the second. SIM-map, «SIM 2»).
3. Repeat the setup steps as for the first SIM.

If one of them SIM-The cards don't show up in the forwarding menu, which means the operator has blocked the function:

• 📱 Replace. SIM-cards in places (sometimes slot) SIM 1 has more rights).
• 🔧 Update MIUI Up to the latest version (new firmware more support for two) SIM).
• 📞 Call the operator and request the activation of the service manually.

Common problems and their solution

Even after setting up correctly, redirecting to Xiaomi may not work, and here are the typical errors and ways to fix them:

If after setting up the redirection, the calls are redirected, but the subscriber hears a voice message such as “Subscriber is temporarily unavailable”, the problem may be:

• 🔕 Blocked Number – Check if the number for forwarding is blacklisted.
• 📵 Network Inaccessibility – Make sure the phone you are redirecting to is on and catches the network.
• 💳 Lack of funds – some operators block the service with a negative balance.

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If the redirect suddenly stops working, check the balance first. SIM-Operators (especially Tele2 and Iota) can turn off the service with a zero or negative score, even if you have unlimited minutes.

How to disable redirects to Xiaomi

To deactivate call forwarding, you can use one of three methods:

1. Using the phone menu: Open Phone → Settings → Call forwarding. Choose the active redirect type and click Disable.
2. USSD-command: Enter ##002# and press "Call." This command disables all types of redirects immediately.
3. Call in support of your operator (numbers: MTS - 0890, Beeline - 0611, MegaFon - 0500, Tele2 - 611) and ask to disable the service.

After disabling, check that the redirect icon (↗️) If it's still there, reboot the phone or resend it. USSD-team ##002#.

⚠️ Warning: If you sell or transfer your Xiaomi to another person, be sure to turn off the redirect. Otherwise, all calls to your old number will be redirected to the owner’s new phone, which creates a risk of leakage of personal data.

FAQ: Frequent questions about redirecting to Xiaomi