You're sending important things. SMS-a message, but not sure if it reached the destination? on Xiaomi smartphones with a shell MIUI There's a built-in SMS delivery report feature that notifies you when a message is received by the operator and (in some cases) read by the recipient, but by default, this option is often disabled or hidden in menu depths. In this article, we will discuss how to activate it on different models – from the budget Redmi Note to the flagship Xiaomi 14, and also consider alternative ways to control delivery if the standard settings do not work.
Complicating the problem, mobile operators (e.g. MTS, Beeline, MegaFon) can block or ignore requests for delivery reports, especially for messages to other networks. We tested the feature on MIUI 14 and HyperOS, and also collected data on compatibility with major Russian operators. If you find that reports do not come despite the settings enabled, there is a section in the article to solve this problem.
Why SMS Delivery Reports Are Important and How They Work
Delivery Report (or SMS Delivery Report) is a standard SMS function that lets the sender know if a message has reached the SMSC (Operator Short Message Service Center) and whether it has been successfully transmitted to the recipient device.
- 📶 Delivery ≠ Reading: the report confirms only the fact of receipt of the message by the operator and its transmission to the addressee’s phone, but does not guarantee that the user has read it.
- 🕒 Delays are possible: some networks may report 5 to 30 minutes after sending SMS.
- 🚫 Operators can block: not all mobile networks support this feature, especially for firewalls (e.g., Tele2 on MTS).
On Xiaomi smartphones, reports are implemented at the MIUI/HyperOS shell level, but their work depends on three factors:
- Settings in the Messages app.
- Support the function of your communications operator.
- Like, SIM-Cards (physical or eSIM).
Where to find shipping report settings in MIUI and HyperOS
Depending on the firmware version, the path to settings may vary. Below are the current instructions for MIUI 14 and HyperOS 1.0 (2026). If you have an older version (e.g. MIUI 12), use the FAQ at the end of the article.
For MIUI 14 (and most Xiaomi/Redmi/POCO models)
Open the Messages app (the envelope icon) and follow the following steps:
- Slip on the three dots in the upper right corner → select Settings.
- Go to the section Additional or Advanced settings (on some models - More).
- Find the Delivery Report (or Delivery Notices) and activate the switch.
For HyperOS 1.0 (new models: Xiaomi 14, Redmi K70, etc.)
The interface has changed in HyperOS, but the logic remains the same:
- Open Messages → click on the profile avatar in the upper right corner.
- Select Message Settings → General.
- Scroll down to the Delivery Reports block and turn on the option.
Smartphone connected to mobile network (not only Wi-Fi)
SIM-Card active (not blocked by PIN code)
The "Messages" app is updated to the latest version
Test sent out. SMS check out-->
Important: On some models (e.g. POCO F5), the item may be called Request a Delivery Report and require you to turn on each message separately, in which case, when sending an SMS, hold your finger on the send button, and a menu with the report request option will appear.
Delivery Reports Problems: Why They Don't Come
If you have enabled settings but reports never appear, the reasons may be as follows:
| Problem. | Possible cause | Decision |
|---|---|---|
| Reports are not coming for any SMS. | The operator does not support the function | Check the operator’s website or call support |
| Reports come only for messages on your network | Restriction of internetwork SMS | Use alternative methods (see section below) |
| The function is turned on, but after an hour it is turned off again. | Resetting the settings with the application | Clear the Messages app cache in your phone settings |
| Reports arrive with a delay of 1-2 hours | Overloading the operator's SMSC | Nothing to do depends on the network. |
Especially often, problems arise with virtual operators (for example, Yota, Tinkoff Mobile), which rent networks from large providers, in which case reports may not come stable or at all.
How do you check if your carrier supports delivery reports?
Alternative ways to track SMS delivery
If standard reports do not work, workarounds can be used:
- 📱 Messenger apps: WhatsApp, Telegram or Viber show the status of "delivered" and "read" for messages.
- 🔄 Mailing services SMS: SMS.com, TurboSMS or SMSClub provide delivery reports for business messages (paid function).
- 📊 USSD-Teams: Some operators allow you to check the status SMS through USSD. For example, send to MTS *111*55# (Relevance check with the operator).
- 🔧 SMS-Gateways: For technically savvy users, you can configure sending SMS through SMPP-report request protocol (requires a server or VPS).
Critical information: On smartphones Xiaomi with two SIM-The delivery reports can only work for the main SIM (slot 1. To activate the function for the second SIM, Move the maps in places or use the dual mode settings in Settings → SIM-maps and mobile networks.
Set up reports for business-SMS and mass mailings
If you send SMS as part of your business (customer notifications, confirmation codes, etc.), Xiaomi’s standard settings will not work.
- Use it. SMS-Gateways: Services like SMS.ru or Infobip provide API For sending delivery reports, example of code for integration: curl -X POST "https://sms.ru/sms/send" \ -d "api_id=WASHING_API_KEY" \ -d "to=79123456789" \ -d "text=Your message" \ -d "delivery=1"
- Set up. SMPP-connection: For large distributions (more 10 000 SMS/month) is more convenient to connect directly to SMSC This requires technical expertise, but gives you complete control over delivery.
- Check the operator’s fare: Some providers (e.g. MegaFon) have special rates for business-SMS guaranteed-reported.
For testing, you can use free services like Twilio (the first 1000 SMS per month for free), the main thing is to make sure that the service supports Russian numbers and local operators.
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If you send SMS via Google Messages (an app from Google), the delivery reports may not work even when settings are enabled, in which case go back to the standard Messages app from Xiaomi or install an alternative client, such as Pulse SMS (there is a trial version).
Frequent Mistakes and How to Avoid Them
When setting up reports, users often make the following mistakes:
⚠️ Note: If you use two of these SIM-cards from different operators, reports can only come for messages sent through the SIM, It's currently active for data transmission. To avoid that, manually select the data. SIM before shipment SMS (Press and hold the send button).
- ❌ Not updated with the Messages app: Older versions may not have a report option. Update it via Google Play or App Store.
- ❌ Traffic Savings Mode: Some Versions MIUI block out background work SMS-Turn off savings in Settings → Battery and productivity.
- ❌ Used by eSIM: Virtual SIM-The cards may not support delivery reports. SIM.
- ❌ Resetting after update: After major updates MIUI/HyperOS setting SMS Check them after the updates.
Another common problem is conflict with spam blocking apps (such as Truecaller or Xiaomi’s built-in Security), which can intercept SMS and interfere with reporting, try temporarily disabling them or adding a recipient number to a whitelist.
Delivery reports for corporate users
If you use a Xiaomi smartphone to work and send SMS to customers, it is important to ensure not only delivery, but also proof of reading.
- Set up Email-to-SMS: Some operators (e.g. Beeline) allow you to send SMS with email, receiving reports to the mail. The address is usually as 79123456789@sms.beeline.ru.
- Use it. CRM-Systems: Services like Bitrix24 AmoCRM is integrated with SMS-gateways and provide detailed reports.
- Activate Advanced Reports: Operators have paid options, such as MTS Premium SMS, which include read notifications.
For legally significant messages (for example, debt notices), standard SMS is not suitable - a registered message through the operator is required, in which case the delivery report will be legally valid.
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SMS delivery reports do not guarantee that the message has been read by the addressee. For critical notifications (court notices, financial documents), use registered letters or certified electronic channels (for example, Public Services or Diadocs).