Call forwarding on Xiaomi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number. This is true if you are temporarily using a second phone, want to forward work calls to a personal number or just do not want to miss an important call when the battery is discharged. However, the configuration of this option in MIUI has its own nuances: the menu can vary depending on the model (Redmi Note 12, Poco X5, Mi 11) and the firmware version.
In this article, we will analyze all the current ways to activate redirects - from standard phone settings to USSD-You will also learn how to check the current redirect rules and quickly disable the feature if it is no longer needed. We will focus on common user errors (for example, why redirects do not work when Flight Mode is turned on) and how to fix them.
What is a redirect and why you need it on Xiaomi
Redirection (or call forwarding) is a mobile service that automatically redirects incoming calls from your number to another. The function works at the operator level, so it does not depend on the phone model or Android version. However, the interface setting may be different: for example, on the Xiaomi 13 Pro with MIUI 14, the menu looks different than on the Redmi 9A with MIUI 12.5.
Main use cases:
- π± Temporary use of second phone: Redirect calls from work to personal while you repair the main apparatus.
- π Battery discharge: If the battery is running out and you are waiting for an important call, forward it to a colleagueβs number or home phone.
- π Roaming: To avoid high incoming rates, redirect them to the local SIM-map.
- π’ Corporate needs: for example, redirecting from office to mobile after a working day.
It is important to understand that forwarding is a paid service for most operators (for example, MTS, Beeline, MegaFon). The cost depends on the tariff: sometimes it is a fixed connection fee (about 3-5 rubles), and sometimes payment by call time.
Ways to enable redirects to Xiaomi
On Xiaomi smartphones, there are three main ways to activate call redirection: through phone settings, USSD-We'll look at each of these in detail.
Method 1: Using standard MIUI settings
This is the easiest method that works on most models (Redmi Note 11, Poco F4, Mi 10T, etc.).
- Open the phone application (pipe icon).
- Click on the three dots in the top right corner and select Settings.
- Go to Calls β Call forwarding (on some firmware, the path may be called Additional β Redirection).
- Select the type of redirect: Always redirect all incoming; If no response is received after 15-30 seconds of unanswered signal; If unavailable when the phone is off or out of coverage; If busy, during another conversation.
Turn on
If the call forwarding option is not on the menu, then your operator is blocking the settings via your phone. USSD-teams (described below).
Check the balance on the account (the service may be paid)
Make sure that SIM-The card is active and catches the network
Record the number to which the calls will be redirected
Disable Do Not Disturb (can block incoming incoming incoming)-->
Method 2: USSD-Teams for all operators
USSD-commands are a universal way to manage forwarding, which works even if the menu on the phone is not available. Commands are the same for all operators (Tele2, Yota, SberMobil, etc.), but can differ in syntax:
| Type of forwarding | Team to turn on | Command to shut down |
|---|---|---|
| Always. | 21[number]# | ##21# |
| If there is no answer | 61[number]# | ##61# |
| If not available. | 62[number]# | ##62# |
| If you're busy | 67[number]# | ##67# |
| Checking all rules | #62# or #21# |
Examples of use:
- To redirect all calls to +79123456789, type: *21*79123456789# and press the call button.
- To disable redirects when unavailable, type: ##62#
β οΈ Note: If after the entry USSD-When the command appears message "Service is not supported", so your operator blocks the self-configuration. Contact support or use the official application (for example, My MTS or Beeline).
Method 3: Through the operator's application
Many operators offer their own service management applications, which is convenient if you don't want to remember. USSD-commands or settings on the phone are not available. Examples:
- π± MTS: Application My MTS β section Services β Redirection.
- π± Beeline: Beeline.Pro β My services. β Call management.
- π± MegaFon: MegaFon-Personal Cabinet β Services β Redirection.
- π± Tele2: My Tele2 β Services β Calls.
The advantage of this method is a visual interface and the ability to configure forwarding on a schedule (for example, only during business hours), but some applications require registration and verification of personal data.
1. whether the package of minutes is connected on your tariff (without it, calls may not be redirected).
2. is not activated mode Save traffic in the SIM-card settings (may block the operator's services).
3. Are there any restrictions on the number to which calls are redirected (some operators block redirects to international numbers).-->
How to Check Active Redirection Rules
Sometimes users forget that they have previously turned on call redirects and wonder why incoming calls are going to another number. To avoid this, check your current settings regularly.
- Through USSD-command: type #21# or #62# and press the call button. All active rules will appear on the screen (for example: Voice forwarding: +79XXXXXXXXX").
- In your phone settings, go to Phone β Settings β Calls β Call forwarding. Active rules will be ticked.
- In the operatorβs personal account: go to the website or application of your provider (for example, Beelineβs personal account) and check the Active Services section.
If the redirect rules are set up but calls are not redirected, the reasons may be as follows:
- π΄ No network coverage on the main or target number.
- π° Insufficient funds in the account (the service may be paid).
- π Conflict with other services (e.g. Call Waiting or Blacklist).
- π΅ Target number blocked by operator.
What to do if USSD-teams are not working?
How to disable redirects to Xiaomi
If the feature is no longer needed, it must be deactivated to avoid unwanted redirects and additional costs.
Disconnection through phone settings
- Open the phone β Settings β Calls β Call forwarding.
- Choose an active rule (for example, Always or If there is no answer).
- Click Disable or swipe the slider to the off position..
Shutdown through USSD-team
Use the following commands depending on the type of redirect:
- Cancel all redirects: ##002# (Universal Command for All Operators)
- Cancel the specific rule: Always: ##21# If no response: ##61# If unavailable: ##62# If busy: ##67#
Disconnection through the operator application
Go to the official application (My MTS, Beeline.Pro, etc.), find the section Redirect and deactivate all active rules. In some applications (for example, Tele2), you may need to confirm by SMS.
β οΈ Note: After disabling the redirection through USSD-##002# all rules are reset, including those configured through the operator's app. If you need to save some settings (for example, redirect when unavailable), disable each rule separately.
Typical problems and their solutions
Even after setting up the redirects correctly, the following is a list of the most common problems on Xiaomi and how to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Calls are not forwarded. | No network coverage on the main or target number | Check the signal level or move to the area with the best coverage |
| There is an error "Service is not supported" | The operator blocks the self-configuration | Use the official application or contact for support |
| Redirect only works on certain numbers. | Blacklist or Spam Filter Activated | Turn off filtering in Settings β Calls β Spam |
| After the phone is rebooted, the redirect is reset | Failure to work SIM-card-fixing | Update the software or replace it SIM-map |
| The account is debited without active calls | Paid forwarding service (for example, by call time) | Check the tariffs with the operator or disable the function |
On Xiaomi smartphones with two SIM-cards (Dual) SIM) forwarding is configured separately for each line. SIM, Calls to the second card will not be redirected.
Another common mistake is to try to redirect calls to the same operator that blocks such rules, for example, MegaFon may not allow forwarding between its numbers at some rates, in which case use the number of another operator or contact support.
π‘
Always check your account balance before setting up a redirect β some operators charge you for connecting the service, even if there were no calls.
Redirect to Xiaomi with two SIM-map
If your Xiaomi supports two of your SIM-Cards (e.g. Redmi Note 12 Pro)+ POCO X4 Pro, the redirect setting has features:
- πΆ Separate settings for each SIM: The redirection rules are set independently for SIM 1 and SIM 2.
- π Conflict of services: if both SIM Redirects are activated, there may be failures (for example, calls will go to the wrong number).
- π΅ Operator restrictions: Some providers do not allow rerouting calls between their providers SIM-card-to-card.
To set up a redirect for a specific SIM-map:
- Open the phone β Settings β Calls.
- At the top of the screen, select the right one. SIM-map, SIM 1: MTS).
- Go to Call Redirection and set up the rules for that line.
If you need to redirect calls from one person SIM On the other phone, use the same phone. USSD-commands, by giving the number of the second line, for example, to redirect from SIM 1-on SIM 2 if it's from Beeline):
21 [SIM 2 number]#β οΈ Attention: When using two SIM-For example, two MegaFon cards, the forwarding between them may not work due to internal restrictions.